MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create.
How can we provide this service for free? Our partners compensate us. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.
Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.
Switching to US Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to US Mobile. You can keep your old number. All you need to do is order a US Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Does US Mobile have network coverage in my area?
US Mobile is powered by T-Mobile & Verizon, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile & Verizon directly.
Can I keep my phone number when I switch to US Mobile?
Yes! It's easy to port your existing phone number to US Mobile during the activation process.
Can I bring my phone to US Mobile?
Yes! Most unlocked smartphones that have a SIM card slot will work with US Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
Contrary to the report, US Mobile DOES offer discounts now for multiple lines. Plus “perks” when you have multiple lines. We switched from AT&T, now have zero dropped calls in our house whereas with AT&T it happened on every 3rd or 4th call. We are on their LTE plan so it uses Verizon towers so coverage is the same as if we went with Verizon (we tried their service but US Mobile is a better deal). Their customer service is top notch, you won’t wait forever to get ahold of someone and they address issues very promptly.
A. from GL, Il
failed to provide promised service
Paid for the Ultimate Unlimited with the Ludacris upgrade. Connections were terrible, data never once managed to reach even basic plan speed. Text and VM would randomly be delayed by hours. I ported my phone number to USmobile from my old service. When I left, the account and pin they sent me did not allow me to port over my number again. All in all, 1/10. Failure to provide agreed service.
William Colon from AL
CS
Don't waste your time & money !!!!! After 2 days of trying to activate the Super LTE network with various reps doing different settings they said my phone was not compatible, even after their own system said it was....so I was told to activate on the GSM network, after set up completion around 8:30 pm i did a few test to insure everything was okay, verified that internet connection was up and running, afterwards I turned my Wi-Fi back on, the next day before 9 am my internet stopped working, I called CS again and was told you guess it....I was out of data...I had used 2.5 gb in less than 13 hours, mostly overnight, in my sleep ! They provided me a "report" of my data usage that showed 20mb being used about every minute...weird right ???? My previous plan was 20 gb...never have I used more than 8 to 10 gb in a month...but somehow I can use 2.5 gb overnight on Wi-Fi ? The best part was when I wanted to port my number back to my old carrier, I chatted with CS to get my account # and pin....CS.....after a few mundane and smartly postponing remarks his answer....I can’t give you that information, I will send you a email. So I called CS, after answering 20 questions......his answer.....I can't give you that information, we will send you a email! So I had to move out of my spot on my carrier until the email arrive since the place was packed and I felt it was not right to keep other customer waiting... The service itself had a few dropped calls which I had never experienced with my real carrier and the phone would read "Emergency Calls Only" which seems to me it was losing network connection. No mms will work without data...so after calling about my messages not working i was giving a whooping 100mb of complementary data....which worked for a few days...... If you want a Headache ......Go Ahead !!!!!!!!!
