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ZipCloud Backup Reviews

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  • Pros
  • Zip Cloud provides unlimited storage, no file size cap
  • Offers multi-device backup
  • Built in file organizer
  • File archiving and sharing
  • Desktop client
  • Cons
  • No telephone support
  • Inability to search for files
  • Limited mobile access

ZipCloud Backup

Best Value Award 2016

If you're in the market for online backup services, ZipCloud is pretty close to a perfect ten in that business. When it comes to file backups, most people can do it themselves with a device, but many of us like full access to our files whenever we want them, wherever we are-as long as there's an internet connection. ZipCloud takes care of that, complete with a desktop client so you can view all of your saved files on the cloud or on your computer. There's also no need to worry about when you'll run out of space because they have unlimited file storage and no file size cap.

Sync, Share and Access your Files

The cloud storage industry is still new, but standards of service have emerged, with several decent providers scrambling to deliver the best features at pleasingly low rates. ZipCloud stands out among these companies, allowing you to smoothly sync files across multiple computers and digital devices. You decide what data to sync, and which devices you want to sync to. The ZipCloud service works quietly in the background uploading your files to the cloud, and from there they can sync to all your devices. Your data is continuously backed up and easily available to you.

Your files are accessed via ZipCloud's dashboard, which you can call up on any device with an internet connection. The dashboard is intuitive, and is easy to use. Use it to schedule a backup to a laptop or desktop computer, adjust your settings, and access and share files. There is a share option to create links to share on social media, and a tool to email documents directly from your account.

Like any good cloud storage service, ZipCloud can access your files 24/7 on the full range of digital devices-tablets, PCs, smart phones, laptops and desktops, from anywhere as long as you can access the internet. You won't need to worry about backups on external hard drives, flash drives or other storage device that can fall off your desk or get coffee spilled on it!

The service also allows you to share files and folders with family and friends, and of course with any team you are working on a project with. You can send invites by email, Facebook or Twitter to share. File collaboration is easy, even with those giant video or PDF files which traditionally have been problematic to transfer.

Getting Started with ZipCloud

It's simple to sign up for ZipCloud, just visit their website, put in your name and email and create a password, and the download begins. You will be prompted to choose your level of backups, from an automatic backup of your My Documents folder, to a custom backup of specific files.

To make things as easy as possible, you can use the drag and drop tool on the dashboard to select files to back up or sync. Backed up files display in the dashboard, making it easy to find what you need in a moment. Whether you are accessing from a laptop or mobile device, the dashboard is quite user friendly. One caution, before purchasing ZipCloud, check to be sure it's compatible with your mobile device.

Security Concerns

Data is encrypted via a 256 bit secured socket layer encryption. Through the entire process of file transfer, your data is secured in facilities that are monitored 27/7.

ZipCloud partners with Google Cloud Storage, utilizing their robust state of the art servers. The Google Cloud Storage equipment is ultra-reliable, literally never losing a file. You can rest assured your data is safe in their hands.

For an extra level of protection, ZipCloud stores copies of all data on multiple servers at more than a single location. All servers are in protected in high-end data centers located around the planet, to insure there can be no single point of failure. The data centers are subject to high levels of security and their whereabouts are not disclosed.

Despite this, some online reviews cite ZipCloud as being less secure than competing cloud storage services.

Fees at ZipCloud

You can purchase different plans from ZipCloud depending on how much space you need. Fees are based on a monthly fee, but you get discounts for booking a longer term and paying in advance. You can buy on a monthly, semi-annual, one year or two year basis. The rates are well in tune with market rates for cloud storage. We recommend checking prices at the ZipCloud website as rates are subject to change on short notice.

The Downside

Although files are organized at ZipCloud, there is no tool to search for specific files, which can be an issue if you need to find a particular file in a hurry. Also, the service markets itself as providing unlimited storage, but fine print at their website discloses you may be required to upgrade when you reach 500GB of data stored.

ZipCloud Customer Support

The online support page at ZipCloud is well organized, offering a comprehensive menu to help solve common problems. You can jump right into video tutorials, or easily check the FAQs for quick answers to top customer questions. There are tools for billing inquiries, downloads, a backup speed test and access to customer forums on ZipCloud. If you can't find the answer to your query, support is available via email. The company offers email support 24/7.

Yes, ZipCloud is a leading provider of cloud storage, but they do not provide phone or live chat support. Perhaps it helps keep their price in line, but it's a notable hole in this otherwise fine service.

Verdict - Great

ZipCloud provides outstanding cloud storage at competitive rates, and includes all the ease-of-use features that have become standard in the data storage industry. You can also download the product and use it on a free trial basis prior to actually purchasing it. There is literally nothing to lose with giving them a chance to be your cloud storage company. Give it a try, and if you don't like it you are under no obligation.

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ZipCloud Backup Consumer Reviews

Average Customer Rating

4 out of 10 rating 4 2 User Reviews

User Rating Distribution

Ratings: 10 - 9 0
Ratings: 8 - 7 1
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 1
1 out of 10 rating 1 None Does not work on iPad

Would rate zero if I could. Very frustrating to acquire and use this service on iPad. In addition, pictures uploaded to Zipcloud were deleted. Having purchased the lifetime storage option, I experienced the following problems:

- no automatic uploads of new photos loaded to my iPad

- initial emails to/from technical support showed that they did not read or understand that I was using iPad. I persisted and was eventually handed off to more experienced support who understood the problem and suggested I should download latest version of app (having just downloaded the app from the Apple Store I should have had the latest version). So I did another download and still no success. Same experienced tech support suggested that problem was app could not handle 64 gig camera SD storage because download did not include "additional program". Repeated downloads failed to retrieve this program. Tech support suggested using smaller SD card. Tried 32, 16, 8 gig. Nothing worked. Spent around 5 days of European vacation trying to get Zipcloud to work. Gave up on automatic upload and loaded pictures manually. Excruciatingly slow so gave up on using the service and kissed my purchase money goodbye.

- today I received the first email notice that I needed to renew and the pictures I uploaded to lifetime backup storage will be deleted tomorrow. Have replied to the email, I received an auto response that I will hear from tech support in 24 hours - too late to save my pictures. Fortunately, since Zipcloud backup is vapourware, I have my SD card.

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7 out of 10 rating 7 Fast service Charge hidden fees

Everything was great at first, and it was fast. But then you start to get charged for hidden fees. I think I made a mistake getting this product.

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.