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DebtWave Reviews

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  • Pros
  • An established provider with expert counselors
  • Offers a range of tools and resources
  • Works with clients to find the most suitable solution
  • Site has helpful debt calculators
  • Offers financial education programs
  • Cons
  • Monthly service fee

DebtWave Reviews

For those who are struggling with a wide range of debts, DebtWave Credit Counseling is able to consider a variety of solutions in the way of debt consolidation. Its expert credit counselors will work with you to look at the most suitable solution for your needs, which includes considering a debt management plan and debt consolidation. This provider aims to reduce your monthly debt repayments to a manageable level and reduce the amount you have to pay in interest by consolidating all debt into one single monthly payment. DebtWave also has links to creditors and will liaise with them in order to try and eliminate late fees that may have been applied for late payments. This debt consolidation service will also negotiate with creditors to get interest on the debts reduced. They provide credit report evaluation and financial education programs that help you beyond just mere debt consolidation, which may help you avoid future financial problems down the road.

DebtWave has been providing its services since 2001, enabling clients to benefit from its experience and expertise. The debt consolidation services that the provider offers means that you can reduce the amount of payments you have to make on your unsecured debts to just one. It also means that you could reduce the amount that you have to pay on your debt repayments. DebtWave works to reduce or eliminate late fees, penalties and interest. There is a monthly service fee to pay, and this is included in the total single payment that you make to the provider. Most importantly, it also works with some customers, namely those with payday loans that a number of its competitors do not and offers customer service that is rated better than that of many of its competitors. Finally, it also offers a MoneyBack guarantee unmatched by many competitors.

Reputable Company

Based on the experience of past DebtWave users from MoneySavingPro as well as Yelp, DebtWave's customer service representatives are consistently rated as excellent. Indeed, this is one aspect of their service that does set them apart from some of their competitors, as some companies in the industry are known for only be available during certain hours and customers may wait for a long time on hold or a call back even during normal business hours. However, this is not typically the experience of DebtWave customers.

Fifteen Years of Experience

Debtwave has been in the debt consolidation business since 2001, which means that it has more experience than some other marketplace players. This is particularly important because the company is experienced in dealing with borrowers who are struggling during the good times, such as those leading up to the 2008 U.S. financial crisis, as well as the bad times, such as the 2008 crisis and the slow road back for so many. The fact that the firm has been around this long also means that, again unlike some of its competitors, it may have staying power that other competitors might not in the event the economy improves.

DebtWave offers some unique services that its competitors do not, but also lacks some programs others offer that can be essential to a potential customer.

Perhaps the most innovative program offered by DebtWave not offered by many of its competitors is the ability to consolidate payday loans along with credit card debt into a single payment that covers all of a customer's debts. Many of DebtWave's competitors do not offer the ability to help a struggling consumer resolve issues with payday loans with their associated ruinous interest rates. This is a significant plus for DebtWave as compared with some of its competitors. DebtWave also does offer a credit report evaluation to its customers, which is not something that every company in the debt consolidation business does. Importantly, and like many of their competitors, DebtWave also offers financial educational services, which is important to help in assisting you to avoid any future financial problems that may have landed you in financial trouble in the first place. However, and impressively, DebtWave also offers several programs specific to military veterans that competitors lack, including a quarterly $3,000 award to one military member or military family through their Boost for Our Heroes Program. In addition, they offer a Spending Habits Quiz that is more comprehensive than the educational resources offered by many other debt consolidation companies to help you analyze some of the spending habits that may have landed you into trouble in the first place.

Unlike some of its competitors, however, DebtWave does not offer housing counseling and assistance. Housing debt or problems associated with housing debt often have been a source of financial problems just as much, if not more, than credit cards since the 2008 financial crisis. This can make such competitors a one stop shop for all of your financial needs, as persons in need of credit or debt counseling often need help across all aspects of their financial lives that DebtWave cannot provide. This is a significant downside to DebtWave's service.

Finally, the financial and debt calculators on DebtWave's website also are much more limited than those offered on many of their competitors' webpages.

Money Back Guarantee

Again unique to DebtWave, however, the organization provides a MoneyBack guarantee program that is unmatched by many other competitors in the debt consolidation space.

Verdict - Good

A review of the organizations services and offers reveals that DebtWave is a great option. If you are keen to sort out your financial situation through debt consolidation rather than debt settlement, you will find that this provider can offer assistance every step of the way. Do know, however, that the services offered by DebtWave may not be the type of "one stop shop" that its competitors provide, particularly in the area of housing counseling and assistance.

However, DebtWave perhaps makes up for this by appealing to a segment of the financially distressed population not reached by some of its competitors-those with payday loans they are looking to consolidate at a lower interest rate. Consumer reviews on sites like Yelp are largely positive and the general sentiment is that DebtWave treats their clients well. This is a very big plus for this organization, as not every company in this field has such a positive reputation. DebtWave could be a good choice for you if you are struggling with debt, particularly if some of your debt is in the form of payday loans and you really value the human touch DebtWave can offer that someone of its competitors cannot.

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DebtWave Consumer Reviews

Average Customer Rating

9 out of 10 rating 9 4 User Reviews

User Rating Distribution

Ratings: 10 - 9 3
Ratings: 8 - 7 1
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 0
9 out of 10 rating 9 Helpful reps Nothing

I always recommend Debtwave to anyone. My rep was absolutely amazing and talked me through the whole process and helped me set up everything that I need.

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8 out of 10 rating 8 Customer reps None

Very surprised with Debtwave, they are helpful and the customer representatives I have spoken to have always been knowledgable and friendly.

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10 out of 10 rating 10 friendly, professional None

Debtwave is always friendly and a pleasure to speak to and to get the work done. The representative I spoke with, Michael was pretty great and he was very patient with me.

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10 out of 10 rating 10 Very Professional None

Debtwave was extremely professional and courteous with us. This is the company that makes things easier and faster for everyone and they are always looking out for the best interest of the customers.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.