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  • Pros
  • Free shipping on all orders
  • Wide selection of popular and exclusive brands
  • Affordable selections
  • Money back guarantee
  • Cons
  • Lack of 24/7 customer support, outside of the holidays
  • Limited live chat feature

Coastal Glasses Review

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Coastal set out to make it easier for customers to have access to the eye and sunglasses they needed. Founded in 2000, the company started by selling contacts online but quickly moved on to incorporate eyeglasses.

A unique approach of Coastal concerns its ability to tailor eyeglasses for varied face shapes. The company understands the challenges presented to customers, who need glasses to fit their faces comfortably. To this end, it worked tirelessly to do this through its versatile product offerings, which I will illustrate in further detail later in this review.

In addition, Coastal places high emphasis in discovering the latest innovations and trends in optical design. Because of this, it carries an extensive inventory of contemporary brands, some of which are made in-house, so you can have the design you want.

In all matters including design, execution, inventory, and customer service, Coastal tailored its focus around its customers' needs. With this in mind, I'll go further into the varied product offerings Coastal has as well as the promotions you can receive through it.


Having a wide selection is important because customers have varied needs. Coastal understand this; this is why it offers different types of eyewear including men, women, and children, making it an excellent provider for your family's needs.

What's more, if you want sunglasses Coastal has you covered with a wide variety of choices. All told, Coastal delivers on selection with types of eyewear for every need from reading to outdoor recreational, as well as choices for all members of your family.


To account for varied design tastes, Coastal has three offerings as it pertains to frame types. You can choose between the rimless, semi-rimless, and full frame. Its website also gives you the option to combine the type of frame you want with the material, color, use, and shape.

These filters narrow down the selections based on your needs, resulting in an expedited shopping experience.


Coastal has two lens choices available with reader and progressive eligible. What this means is that Coastal has limited options relative to other providers like GlassesUSA, where you can also receive bifocal lenses.

Designer Glasses

If you want a wide selection of designer glasses Coastal is a good option to investigate further. First, it has exclusive brands made in-house such as Derek Cardigan, Joseph Marc, Perspective, Love, and more.

Along with exclusive brands, you have access to some of the most popular available. Coastal has glasses available from Baby Phat, Coach, Field & Stream, Gucci, Jimmy Choo, Nike, Michael Kors, Ray-Ban, Vogue, Red Tiger, and much more. Overall, its selection of popular brands makes it an enticing choice for many customers.

Discount Glasses

Because eyewear can be pricey, it can place a drain on budgets. To help reduce the expense of owning eyeglasses, Coastal has a sale section on its website where you can find cheap glasses online. To find it, visit its website then click on the sale tab located on the far right side of the homepage.

As I scrolled through its sale glasses I was surprised to find an extensive selection of name brand ones at affordable prices. Therefore, if you are on a tight budget and don't think you can find a stylish pair of new glasses, be sure to check out Coastal. You'll be surprised what you can find on its website.

Coupons and Promos

Coastal offers free shipping on all orders. In addition, you can access its current promotions by visiting its website. On there, it has all its current promotions on the top of its homepage. Often, you can take the code from the promo and apply it at checkout to receive the discount, normally specified by a percentage of the order amount.

During the holidays is one of the best times to take advantage of Coastal's promotions, as it offers enticing incentives to go along with its low prices and free shipping. Due to its promotions, you will find them to be a more affordable option than other providers like Warby Parker.

Coastal Customer Support

Overall, Coastal offers a unique approach towards how it services its customers. To this end, it offers free shipping on all orders. Furthermore, if you receive your glasses and don't think they will work, you can return them for free to receive your money back.

The only detriment I found pertained to its customer service offerings. Currently, you can contact Coastal via phone or email, though its customer phone support isn't 24/7 unless it's the week before Christmas.

Due to this, it places Coastal at a disadvantage compared to some providers, who do offer 24/7 support. Also, Coastal lacks a regular live chat assistant, which is a great feature other providers offer.

Customer reviews and company reputation are two great ways to determine whether or not you might enjoy a pair of glasses from Coastal. On the Better Business Bureau, Coastal is not an Accredited Business with a B score. Trustpilot, a website that ranks companies purely from customer reviews, rates Coastal an 8.0/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.


Coastal has many enticing benefits you can take advantage of. First, it models its business around your needs from customer service to product offerings and more. This means when you do business with Coastal, you'll receive great support along with a variety of perks like free shipping and a money back guarantee on all orders.

All told, Coastal has many exciting benefits going in its favor that more than offset its shortcomings. If you want access to a wide selection of glasses at affordable prices, then Coastal is an excellent option to consider. To see how Coastal stacks up against the competitors, check out our review of the best places to buy glasses online.

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Recommended Money back guarantee really works! Nothing....they are great

First experience w/ online glasses. I ended up buying 3 pairs of glasses from them last year. I goofed on one of my orders...the frames were way too big on my face. They applied my $ to another pair and paid for the return shipping of the glasses I couldn't wear. Again, it was my mistake as a first time buyer.

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