Best Place to Order Flowers Online
There's nothing like a bouquet of fresh flowers to brighten up someone's day. Floral arrangements are a great way to celebrate a friend or family member's birthday, anniversary, or any other special occasion. In our busy lives, however, it can sometimes be a hassle to find a local florist, place an order, and hope that your flower delivery turns out the way you desire.
The best online flower delivery services have expedited the entire process by offering reliable platforms to process your transaction in a safe and convenient manner. We've dug deep to find the most trusted online flower delivery in the industry. The top flowers online offer a variety of floral and non-floral gifts, knowledgeable customer service agents, and a secure shopping platform. Take a look at which flower delivery services excel in their offerings.
Best Online Flower Delivery: What to Consider
Carefully choose a flower delivery service based on the following factors:
Floral and Non-Floral Selection-A provider's floral selection is often what separates one from the rest. Most suppliers will sell roses, but to have a sufficient variety it's important they also offer:
- Prearranged flowers
- Live and exotic plants
- Dried arrangements
- Gift baskets
- Add-ons (balloons, personalized gifts, candy, cards, etc.)
National or International Delivery- Want to order an arrangement for a friend or relative across the country or oversees? Many online floral services are limited to the 50 states or the continental U.S. Before placing your order, inquire whether the company services your area.
Ordering and Tracking- The site should maintain a secure ordering platform for your personal information as well as a way to track your order by phone or online.
Satisfaction Guarantee-Whenever you order a plant or product that has the potential to die in transit, it is crucial to get a money back/satisfaction guarantee in writing. Do yourself a favor and check the company's guarantee prior to ordering.
Additional Resources- Blog articles and flower care guides can be valuable resources for keeping your plant alive and well for weeks on end. Exotic plants and flowers may have special instructions for care so be sure to check the details pertaining to your order.
Best Places to Order Flowers Online
FTD.com Online Flowers Review
- Seven day satisfaction guarantee
- Over 400 floral arrangements and plants
- Blog with helpful suggestions
- Shop by price, occasion, specific flower
- International and same day delivery
- No live chat
- Free delivery doesn't apply to international order with membership
If you're looking for a floral service with a budding history and dedication to quality, FTD fits the bill. Whether you're interested in commemorating a special day or just want to put a smile on someone's face, FTD.com can help you do just that while remaining in your budget.
FTD opened its doors in 1910 with only 15 florists, receiving orders by telegraph. Since then, the company has flourished and expanded operations internationally. Speaking of which, international deliveries can be carried out as soon as the next business day (assuming your order is placed by 2 p.m. Eastern Time).
The site has three main types of arrangement choices which can be applied to any one of their 400 floral arrangements. The options are as follow:
Good: These arrangements are designed to look like the photo displayed on the site.
Better: Described as "full and lush," this arrangement looks similar to the picture except with a $10 upgrade (either more flowers or higher priced flowers).
Best: Described as "bountiful blooms," this arrangement looks like the picture except with a $20 upgrade (either more flowers or higher priced flowers).
A similar scale applies to plants. For further details, consult the floral modifications page on FTD.com
The 'Good As Gold' 7 Day Satisfaction Guarantee ensures your floral arrangement is fresh and lasts at a minimum 7 days from the date of delivery. If upon receiving your order you're not satisfied, FTD will refund your purchase.
Verdict - Superb
Apart from their extensive array of options, FTD offers a membership plan which includes free shipping on FTD flower or gifts (with no minimum purchase). Their blog also features a bunch of helpful tips and suggestions for making the most out of your floral arrangement. The site could be improved by adding a live chat feature, but overall we found it easy to navigate and understand.
1-800-Flowers.com Online Flowers Review
- 100% Smile Guarantee
- Wide affiliate network
- International delivery
- Track delivery by phone or email
- Mobile application
- Some negative reviews regarding delivery
1-800-Flowers has roots dating back to 1976 when Jim McCann opened the first Flora Plenty in New York. Following the launch of a string of flower shops in the Metropolitan area, the company acquired the 1-800-Flowers name and in 1992 joined the worldwide web.
When it comes to offering a wide selection of flowers and related merchandise, 1-800-Flowers sets the bar pretty high. You name it, they've got it. Whether you're searching for an arrangement based on a significant milestone/occasion (anniversary, birthday, housewarming, business event, etc.), a type of flower or price point, there are more than enough options to satisfy.
If you're not exactly sure what you're looking for, you can always scroll through the photos on their website and find something that catches your eye. It's incredibly easy to navigate the different categories and place your order through their secure checkout process.
1-800-Flowers is not be any means limited to floral arrangements. They also carry a host of other products including keepsake gifts, cookies, jewelry and more. If for whatever reason you or the recipient of the delivery is unsatisfied, simply call customer service and they'll resolve the issue as part of their 100% Smile Guarantee. We have to disclose, however, that we did see a number of customer reviews addressing late deliveries and unhelpful customer service agents. While we don't know the extent to which these concerns were resolved, we can say that all floral delivery services have at least a few unpleasant reviews.
Verdict - Great
Whether you're sending a floral arrangement to someone down the street or overseas, 1-800-Flowers.com is a premiere supplier. Backed by their Smile Guarantee, it's hard to pass up the beauty and freshness of 1-800-Flower's arrangements.
ProFlowers.com Online Flowers Review
- Seven day freshness guarantee
- 24/7 customer service
- Upgrades available
- Assortment of plants, flowers, and non-floral gifts
- Earn cash for referrals
- Smaller selection of products
- No live chat
ProFlowers delivers flowers from the grower's field directly to your doorstep. Stocked with nearly every flower under the sun, ProFlowers will be sure to satisfy any floral fantasy.
At the top of the page you can search for an item by either typing in a keyword or selecting one of the many categories organized by:
- Same day
If you need it the same day, that's no problem either since this provider offers same day delivery. Each order is accompanied by a hydrating pack to ensure your flowers don't wither before they reach their final destination.
In regards to non-floral gifts, ProFlowers stocks things like wine, embroidered quilts, plush toys, nuts, and sugar free delicacies to accompany your botanical bounty. What's even better is if you refer a friend you'll earn be rewarded with a discount on your next purchase.
Verdict - Very Good
A customer service agent is available 24/7 to answer questions, place or track a delivery. ProFlowers frequently runs promotions and even sends alerts to your email regarding savings. Their selection isn't quite as abundant as other providers but they still carry a nice selection of quality bouquets.
Teleflora.com Online Flowers Review
- Teleflora Guarantee
- Unique arrangements
- Opportunity to win free flowers
- Teleflora rewards
- Live chats
- Doesn't offer wedding arrangements directly
- Cannot guarantee delivery time to rural addresses
Teleflora services countries near and far with the finest floral and non-floral arrangements. Working in unison with local florists, Teleflora delivers a distinct lineup of gifts like the Be Happy collection.
This company offers the traditional rose, tulip and daisy bouquets but also offers more unique arrangements like the Zen Artistry line. Since it acts as an intermediary between you and local florists, you'll have peace-of-mind knowing your order is close by.
The most significant difference between this provider and others is that they do not allow you to place orders for wedding bouquets. Instead, they merely provide information to contact local wedding florists yourself. With weddings constituting such a large degree of sales for online flower services, it seems bizarre that they wouldn't capitalize on it. Nonetheless, they do offer a comprehensive registry of local florists who do specialize in wedding mixed-flower arrangements.
You can find the perfect floral or non-floral gift by either typing in a keyword, browsing the selections designated in categories of price, occasion, or color. These search filters speed up the process to find exactly what you want and for the price you want to pay.
Verdict - Very Good
Teleflora guarantees your delivery will be fresh and true to the quality you see on the website. If you're not satisfied with your order, just call or email their customer service department.
JustFlowers.com Online Flowers Review
- International delivery
- 24/7 customer service
- Live chat
- Accepts various currencies
- Ranked high in customer satisfaction by J.D. Power & Associates
- Very ordinary website
- $6.99 fee for ordering by phone
- $29.99 minimum orders (at non-holiday times)
With close to two decades of experience in the floral industry, Justflowers.com ranks high on our list for its reputable customer service ratings and offerings.
They sell a number of unique floral arrangements for many types of occasions and events. When you click on a particular arrangement you'll have the option to choose from the following:
Shown: Flowers delivered are similar to the image featured
Delux: For an additional $10 you'll receive additional flowers to compliment the pictured arrangement
Premium: For an additional $20 you'll receive a "premium" arrangement. Exact details were not noted on the site.
Unlike other providers, you don't see a preview of each option so you're basically guessing what it'll look like. If you expect more than is actually delivered, you may not be satisfied
With so many options, it can be difficult to decide which arrangement to purchase. Luckily you can filter your search based on your budget or simply browse the bouquets organized by occasion.
We commend JustFlowers.com for being ranked 'high in customer satisfaction' by J.D. Power & Associates but do have some shortcomings to point out. They charge a $6.99 fee for ordering by phone, which seems unreasonable, as well as a $29.99 minimum order at non-holiday times. In addition to that, their website could use a bit of updating; it's lackluster, to say the least.
Verdict - Good
We can't deny the fact that JustFlowers.com has a decent array of floral and non-floral arrangements plus a proven track record of customer satisfaction. We aren't however keen on their supplemental phone order fee or minimum order requirement. Despite those drawbacks they do yield first-rate arrangements to celebrate any occasion.
Best Online Florist Recap
Flowers are a warm and thoughtful way to show a friend or family member how much you care. With that being the case, you want to ensure they receive a quality bouquet or arrangement on time. Keep the aforementioned factors close in mind when choosing flower delivery for your next occasion.
Best Online Flower Delivery FAQs
How safe is it to order online using a credit card?
An "action tag" is similar to a cookie in the sense that it's used to track your action. These invisible images are placed around a website's page and when they are triggered, the information is matched up to the user's browser ID.
Is there a way to track my order?
Checking the status of an online order on a flower delivery site is important for many items, especially flowers which often need to arrive for certain special occasions. Nearly all online flower services provide you with a way to track or check the status of your order so you can better anticipate its arrival. Once you submit your payment information you'll receive a receipt/confirmation number either by email or on the page after you've completed your order. Sometimes the site allows you to check the status of an order through your personal account. Other times, you can simply type in the confirmation number to receive the update. In the event that you don't have access to a computer, try contacting the provider by phone with your confirmation number on hand. Be aware that most services have normal delivery hours. For example, 1-800-Flowers makes deliveries between 9:00 a.m. and 7:00 p.m. in the recipient's time zone.