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Frontpoint Home Automation Reviews

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  • Pros
  • 30-day money back guarantee
  • Installation takes 30 minutes as systems arrive preconfigured
  • Excellent support features on its website with user guides and instructional videos
  • 24/7 monitoring
  • Cons
  • Packages are more expensive than other providers

Frontpoint Home Automation

The advancements in technology not only aid us in how we communicate with others, but also in how we protect and optimize conditions in our home. Now, we have access to some great technological features that allow us to manage our home's lighting and temperature features while also having added layers of security to thwart off burglars.

As part of these advancements, many providers have ramped up their sales efforts to offer these services. Frontpoint does things a little differently. Founded in 2007 by home security experts, its emphasis is less on scaring people into buying its services and more on offering the best technology available. Not only will this help you manage your home's functions with ease, it also gives you peace of mind.

Frontpoint's Equipment and Package Offerings

All aspects of Frontpoint's systems begins and ends with its command center. It offers a touchscreen control panel, which serves as the hub for all your home security and home automation needs. With this touchscreen you have access to view your security cameras (if elected to have them), arm/disarm your alarm system, take advantage of home controls such as door locks, lighting and temperature control functions and customize services to better fit your needs through its settings section. Overall, this makes the system easy to use because you can change functions with just the push of a button.

There's also a basic control panel offering. This is similar to a traditional alarm system in that it uses a cellular connection to communicate with Frontpoint's monitoring center in the event someone triggers the alarm. It also acts as a command hub for you, where you can access controls easily.

Along with these command features, Frontpoint offers a mobile application. With this feature, you can view your security cameras, unlock doors and even program your home's thermostat remotely. All told, this app provides you with a wealth of command features similar to the touchscreen control panel option.

Frontpoint delivers many unique equipment options for your home security/home automation needs. As part of this, there are remotes available, including the keychain remote and the panic pendant. The keychain remote is small enough to attach to your house keys and gives you control options such as unlocking/locking doors and lighting. Moreover, with the panic pendant, if a loved one needs immediate assistance all they have to do is press and hold the button on the pendant. Once they do this, a member of Frontpoint's monitoring center will be in touch and can send out first responders.

Frontpoint also has a wealth of sensors available. These sensors can detect motion and break-ins, then alert Frontpoint's monitoring center to dispense help. Additionally, these sensors fit in many of your home's entry points including doors and windows. Meanwhile, Frontpoint also provides extra levels of protection with carbon monoxide, water/flood and smoke detector sensors. These sensors provide another layer of security for you and your loved ones.

Lastly, Frontpoint offers wireless cameras for indoor and outdoor use. These go in strategic points around your home's perimeter and inside. You can then access the cameras through the touchscreen command center or on its mobile app. Further, with home automation features, you can control your home's lighting, temperature settings and even door locks remotely. Not only does this provide an added layer of security, you could save on energy costs as well.

Frontpoint has three plans available for purchase; here's a closer look at each plan's offerings and price points:

  • Protection Plan: With this service, you receive excellent features such as intrusion, fire and environmental protection through the use of its wireless cellular connection, where if Frontpoint detects a carbon monoxide leak, an intrusion or a fire, it will alert first responders immediately. You receive all these features for $34.99 per month.
  • Interactive Plan: This plan includes intuitive benefits such as remote access control, email alerts and crash and smash protection, all for $44.99 per month.
  • Ultimate Plan: This package provides you with all Frontpoint's most unique tools including its energy management control, night vision capabilities and live video streaming for $49.99 per month.

How to Sign Up

You can contact Frontpoint via the phone to speak with a specialist, who can assist you in signing up for services. Once you sign up for service, Frontpoint will preconfigure its equipment to your needs then ship you the products. Upon arrival, you plug in the command center, set up the wireless sensors and call to activate service. The installation process takes around 30 minutes to complete, making it among the quickest and easiest installation options available.

Pros of Going with Frontpoint

As noted above, its installation process is incredibly easy. Since everything is wireless, there's no need for a technician to visit your home to install equipment. Not only does this make this system better from an installation standpoint, it connects with Frontpoint through a cellular connection. In the event your phone line goes down, Frontpoint will still be able to connect to you thereby giving you a more reliable connection.

Cons of Going with Frontpoint

Frontpoint offers many of the same products and services that other home security providers do but at a higher cost. Its monthly packages are steep when you compare them to offerings from companies like Protect America, whose basic package is $19.99 per month.

Support with Frontpoint

Frontpoint offers many support options on its website to assist you. Included in this is an FAQ section, where you can access answers on a wide variety of topics from account management to common questions on equipment. It also has a setup section so you can see how to install your new system with ease. Lastly, its resource center houses a wealth of information from user guides to instructional videos to better aid you in understanding your equipment.

Verdict - Very Good

Frontpoint offers some of the best home security and home automation tools available. Best of all, its systems come preconfigured for your needs, making installation that much easier. On the flip side, its services are typically more expensive than what other providers offer, so it is best to comparison shop before deciding on Frontpoint.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.