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Protect America Home Automation Reviews

Advertiser Disclosure
1st
Best Value Award 2016
  • Monthly Feefrom
  • Installation Fee
  • Pros
  • Free installation
  • Affordable plans beginning from $19.99
  • Intuitive controls for home automation/security equipment
  • 24/7 monitoring for security features
  • Cons
  • Customer support isn’t available 24/7

Protect America Home Automation

Best Value Award 2016

Founded in 1992, Protect America offers some of the most modern home automation tools to help you control everything from your home's lighting to its appliances simply. With affordable plans starting as low as $19.99, and the ability to access your house's functions through your smartphone, Protect America provides you with affordability and easy to use features to make it among the top home automation providers available.

Protect America Equipment and Package Offerings

Home automation is unique in that it provides you with control to your home's thermostat, lighting, appliances and even its blinds. This can assist you in devising tighter security controls, saving money on energy costs and ensuring your home is optimally comfortable upon arrival. To assist you in achieving these tasks, Protect America offer the following equipment:

  • Z-Wave appliance module: This module is unique in that you can connect it to your home's small appliance or lamps using a standard wall plug. Once installed, you can access its controls wirelessly using a web enabled to device, resulting in the ability to manage lighting and appliances remotely.
  • Yale-Z Wave door lock: This feature compliments the alarm system installed by Protect America by giving you remote access to lock and unlock doors, which results in convenience and added security.
  • Security equipment: Speaking of security equipment, Protect America is similar to other home automation providers as it provides security features you can combine with your home automation equipment. Some of the equipment it offers includes window and door sensors, an alarm system, motion detectors and security cameras. Protect America also offers three different monitoring options available; this includes landline, cellular or broadband monitoring.
  • Smart Connect App: Tying all your equipment together is the Smart Connect App. With this, you download the free app on your smartphone, giving you complete control over many of your home's functions, including security, door locks, lighting and temperature controls.

Along with these equipment offerings, Protect America has different package options available depending on your needs. If you plan to add security features along with home automation components, there are three security packages available.

Its Copper package is its most affordable. Beginning at $19.99 per month, you receive three window/door sensors, the Simon XT Control Panel and a motion detector. If you require more window/door sensors Protect America has the Silver package that includes nine sensors and the Platinum package, as this comes with 14 sensors.

How to Sign Up for Service

Protect America has a short form on its website where you can request a quote. Essentially, you supply your name, phone number and email address. From there, a member of its staff will contact you. You can also contact Protect America directly via phone or live chat features. Either option bypasses the added step of sending contact information, so you can learn more about the services it offers or how much a package will cost with Protect America. If you want to try it out, the rep will schedule an installation appointment. During the appointment, the technician can show you how the equipment works – namely the mobile application- so you can feel comfortable with your home automation/security products.

Benefits of Going with Protect America

Protect America touts affordability and quick set-up when you order from it. As an illustration, you can receive up to $1,400 of free equipment and Protect America doesn't charge installation fees. This saves you money initially, considering some companies charge installation fees depending on the equipment you want. Moreover, when you choose Protect America, installation can take as little as one hour, thus ensuring your receive the equipment and service you need with little time invested.

When you go with Protect America, you can save significantly compared to other home automation/security providers. If you opt for a security package, Protect America's Copper package starts at $19.99 with no installation fees. Meanwhile, ADT can charge as much as $42.99 for a similar package. By going with Protect America, you can save significantly each month, while also receiving great benefits like a locked-in rate and a lifetime equipment warranty. These features and price are big reasons why Protect America's Copper Package is a Consumer Digest Best Buy award winner.

Drawbacks to Using Protect America

Protect America does offer flexible customer service hours Monday through Sunday, but it doesn't offer customer support 24 hours a day, seven days a week like some other providers in its field. At the same time, it does have an excellent support feature on its website, where you can access product guides and troubleshooting tips to assist you in solving your equipment issues.

Support and Tools Protect America Offers

Protect America has an excellent support center on its website. On there, you can find answers to questions on installation and setup, how to use your system and how to repair any issues that might arise. This makes its website an excellent resource to use to help you become acclimated to your system.

If you require further assistance, you can contact a member of its customer care team via the phone or live chat seven days a week. Protect America also has social media accounts on Facebook, twitter, Google + and YouTube. Its YouTube page in particular is helpful because it provides excellent how to videos on a wide variety of topics, including how to install equipment and tutorials on how to use its touchscreen and control panel equipment.

Moreover, its other social media pages provide links to informative blog postings and help you learn more about new product features. It also gives you the opportunity to contact Protect America with any comments or questions you might have, giving you another valuable resource to stay attuned to the latest developments while also receiving attentive service.

Verdict - Superb

Protect America offers affordable packages and no installation fees, making it among the most affordable home automation provider available. In addition, when you sign up for service with Protect America, you have access to some of the most modern home automation equipment, which can help you save in energy costs.

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.