ADT has been in business for over 140 years and is an industry leader in providing home security services. Because of its name brand and reputation for providing innovative equipment, over six and half million customers have trusted ADT to monitor their houses.
ADT offers a complement of home security services at prices for every budget. With monthly plans starting as low as $1 a day, you can find the best features for you such as 24/7 monitoring, flood detection, CO monitoring, and more.
ADT has three different packages available. You can select the most appropriate plan for you based on your needs.
If you are looking for the most basic of ADT security systems, the Traditional Plan is a smart choice. This package comes with 24/7 monitoring and six months money back guarantee, making it a great plan for those that want security protection without the large monthly cost.
The Remote Package is more encompassing in that not only do you receive ADT monitoring 24/7, you'll also receive access to fire and smoke monitoring, carbon monoxide monitoring, and water detection.
In addition to these monitoring services, you receive more command over your security system with the cellular connection. This allows you to use the ADT Pulse App and receive notifications via text or email.
The Video Plan combines all the features you receive with the Remote Package and includes more monitoring and command features. On the monitoring side, you have access to the remote secure video where you can see live feeds from your home's security cameras and even playback recorded content.
Moreover, with this package, you can use the ADT Pulse App to lock/unlock doors, control your home's lighting and temperature systems, and control your garage door.
ADT security costs can vary depending on where you live and which services you want. You can call the number above to receive a free quote on ADT security services.
ADT Home Security
The FBI estimated there were 8,277,829 property crimes in 2014. To reduce your chances of becoming a victim of a property crime such as a home burglary, having a security system with monitoring is a great way to achieve this.
ADT offers home security services to give you peace of mind and potentially thwart would-be thieves. How it achieves this is by offering a comprehensive list of features which include the ADT alarm system.
This system uses ADT alarms at key entry points of your home. To demonstrate, technicians can install motion detectors near your home's windows and front doors. Once armed, it can detect a forced entry and then alert ADT first responders who can notify police immediately.
Stopping burglaries is only a smart part of what ADT security services provide. It also offers advanced smoke and fire sensors that work even in the event of a power outage, and carbon monoxide detectors to give you and your loved one's peace of mind that ADT is monitoring all dangers presented to your home.
Related: How Safe is Your Neighborhood? Here are 6 easy ways you can find out.
The Pulse Home Automation System
ADT Pulse combines the peace of mind of its security services with the convenience of wireless access to your home's systems. How this works is you can control aspects of your home's security system such as arming alarm systems, locking or unlocking doors, and customizing which alerts you receive from your smartphone.
Another unique tool is its video monitoring services. You can use this to access your cameras to see when your children come home from school, who is knocking at your front door, and more.
Along with security, ADT Pulse is a complete home automation system. With it, you can control your home's thermostat and lights. Not only can this save you money by reducing the amount of energy your home uses when you are gone, by having lights come on during strategic times of the day, you can make your home less appealing to thieves.
You can use ADT Pulse's command center to control all aspects of the system you select using the tablet provided as part of certain plans, your computer, or your smartphone.
ADT cameras feature innovative technology to protect you and your loved ones. The best representation of this is its Wireless Day/Night Camera. This camera works with the ADT Pulse Network wirelessly to supply a live feed. It has the capability to capture crisp images in low-light and dark environments.
Meanwhile, ADT offers wireless cameras you can set up near entry points of your home. This is perfect if you want to see who visits your home while you are gone. ADT also has dome security cameras that are easy to install and capture a 360-degree view of its surroundings.
One of the best ways to deter burglars from entering your premises is to alert them that you have a security system. When you sign up for service, you receive ADT stickers you can place on your home's windows and an ADT yard sign to notify those thinking of targeting your home that you have live monitoring.
Related: Are Home Security Signs Effective? Find Out!
Specials and Promotions
The quickest way to access ADT's specials is to visit its website and click on the specials tab. Next, you can select from the specials available to new customers, existing ones, or if you have a system and plan to move.
ADT offers low promotional pricing for the first year of service. Unfortunately, when you sign up for a plan, ADT requires a three-year contract where two of those years you'll pay more for service. This also means if you want to cancel your service before the end of the term an early termination fee applies.
ADT Customer Service
ADT is available to answer your questions 24 hours a day, seven days a week. You can call the ADT phone number on its website or have one of its reps call you back. There's also a live chat feature where you can learn more about its services quickly.
Availability of its customer service isn't an issue. What was problematic was the online reviews from customers who have used ADT's services before. Along with high installation charges, equipment malfunctions and rude customer service, the prevailing theme seemed to be ADT doesn't provide attentive service to its current customers.
Customer reviews and company reputation are two great ways to determine whether or not you might need an ADT home security system. On the Better Business Bureau, ADT is an Accredited Business with an A+ score. Trustpilot, a website that ranks companies purely from customer reviews, rates ADT a 3.5/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
ADT offers a wealth of innovative solutions for protecting your home. Its most intuitive is the Pulse plan, where you have remote access to your home's security cameras, locks, and more. Adding further comfort is the fact ADT monitors your home 24 hours a day, seven days a week. Not only will they look for signs of forced entry, they also examine other dangers such as fire, carbon monoxide or water damage.
However, the selection and innovative equipment come with a cost. For one, you must commit to a three-year contract where you only receive a low rate for the first year of service. That's a huge commitment to require of its customers from the start. Two, ADT's customer support isn't the best. Customers have remarked on long turnaround times when they needed equipment replaced and high fees both on the installation and cancellation end.
Ultimately, ADT is one of the best home security systems due to its huge selection of services and plans available, making it a great option for a wide variety of needs.