If you're trying to decide between Vivint or ADT, you may be overwhelmed by the amount of information out there on these two home security companies. It can be challenging to compare the two services - ADT has been around for nearly 150 years, yet Vivint offers some of the newest, most innovative home security technology available. ADT has name recognition, but Vivint is no slouch, catching the attention of Forbes and making two of their coveted lists.
What it all comes down to, though, is that your family's safety is your top priority. Protecting your belongings comes in close behind. That's why it's important to take your time and examine the features - as well as the cost - of the nation's largest home security company against a relative newcomer. I'll help you do just that in this guide.
There's no question that ADT brings the weight of many years of experience to the home security table. Vivint, by contrast, has only been around since 1999. That hasn't stopped this innovative company from taking a commanding lead over other, smaller companies. Where ADT boasts experience, Vivint brings it in terms of high-tech, forward-thinking equipment, and home automation. The company has won more than a handful of industry awards, including three customer service Stevies (awarded for contributions of businesses and organizations) in 2016 alone.
However you slice it, each of these two companies offers some of the best home security systems on the market today. While there are some similarities when you evaluate ADT vs Vivint, there are a couple of key differences as well. Here are some of the areas to compare when deciding on Vivint or ADT:
1. Connection Type
ADT offers landline connection, landline with cellular backup, and 100% cellular monitoring. Vivint systems use 100% cellular service.
Both security firms offer a full range of devices including window/door sensors, key fob remotes, and home security camera systems. I'll go into more detail about both companies' equipment options later in this guide.
3. Personal Preference
As you consider whether to get ADT or Vivint, one thing to keep in mind is that ADT is geared a bit more toward traditional security services, while Vivint has a stronger focus on home automation. Both do offer some Z-Wave integration, however.
Both companies provide fire monitoring services. Also remember that while online home security system reviews and Better Business Bureau ratings can be helpful components in your comparison process, they aren't the only factors you should consider. Both ADT and Vivint Security utilize authorized dealers to handle their sales and installation, so your experience may vary depending upon your local providers.