Home Service Club Home Warranty
Home Service Club has been proud to be an industry leader in offering home warranties for over 49 years. What makes it such a great option to consider is its careful vetting process of its technicians. Not only does it screen prospective technicians thoroughly, it also monitors their performance through the use of customer satisfaction surveys to ensure the technician visiting your home is a professional who will treat you with the same courtesy.
Home Service Club offers customer support 24 hours a day, seven days a week. This support feature, coupled with its monitoring of its technicians, exemplify the high level of focus Home Service Club places in ensuring you receive the service you deserve.
Home Service Club Plans
Home Service Club has two home protection plans available for you. Its first is its standard coverage offering. With this package, you'll protect many of your home's critical components such as its air conditioner, water heater, furnace, plumbing systems, garage door, toilets and electrical systems. The package also entails coverage protection for many of your home's appliances including its refrigerator, oven range, washer, dryer, trash compactor and built-in microwave-if applicable.
Meanwhile, its comprehensive plan includes all the components and appliances in the standard plan while also covering a wealth of other features such as smoke detectors, pest control, ductwork, water leaks, gas leaks, plumbing stoppage coverage and doorbells.
Lastly, with each plan selection you can add on options to cover more of your home's components like jetted bathtubs, roofing, well pump, pool, spa and freestanding appliances such as icemakers or freezers.
It's important to note that when you buy a package with Home Service Club you are not responsible for the full cost of repair for a covered part under the policy. Instead, you will pay a trade service call fee. Luckily, you have a selection of three different fees ($65, $95, $125) so you can choose the fee that aligns most with your budgetary needs.
Moreover, Home Service Club will cover the components of your home no matter how old the part or appliance is. It also doesn't require a home inspection at the time of enrollment. Therefore, you can protect your home's main components and appliances quicker through its process.
Signing Up for Service
When you are ready to try out its home warranties you can give Home Service Club a call 24 hours a day, seven days a week. During the call, the representative will give you a complete overview of the package you are selecting as well as be happy to address any questions you might have about the policy you selected. At this time, you can also add optional coverages for your home's other components. Before making the call, it's important to have property information on hand such as its square footage, zip code of residence and property type. This information will allow the representative to give you the most accurate quote.
All policies have a one-year term, which you can renew by your expiration date. Meanwhile, if you need to cancel your contract you may do so at any time. To do this, you can send a request via email or phone to Home Service Club, who will respond within 10 business days to your request. Depending on your state's provisions for cancellation, you might incur an administrative fee and service costs-if applicable.
Benefits of Going with Home Service Club Review
Home Service Club offers excellent home warranty plans that cover most of your home's essential components like its furnace, water heater and electrical systems. As such, having one of its plans can give you peace of mind that if a breakdown occurs, you won't incur a sizeable out of pocket expense. Adding to this is the fact you can choose how much you pay for a trade service call fee. While the amount you select from its three options will impact how much you pay for the plan, it also gives you the choice of choosing how much you pay out of pocket for the fee as well.
Home Service Club is through in how it selects its technicians. Each technician must undergo a rigorous screening process to ensure he or she is reliable. Moreover, Home Service Club monitors its technicians to make sure each is doing an excellent job. This careful vetting and monitoring process ensures that when a technician visits your home, you will receive the best care.
Lastly, Home Service Club put the resources in place to ensure you have help when you need it. Its customer support is available 24/7 to field calls and file claims on your behalf. This will help you receive the service you need around the clock, giving it an edge over other home warranty providers, who don't have 24/7 support.
Drawbacks to Using Home Service Club
While Home Service Club allows you to cancel your home warranty policy, it doesn't offer a money back guarantee or a trial period similar to what other providers offer. This means that while you will have the option to cancel at any time, you will also incur a fee to do so.
Tools and Support
Home Service Club has a well-designed website that makes it easy for you to find the information you need. It has sections outlining how its products benefit homeowners, homebuyers and homesellers. More, it also has a section where you can see a simple contract as well as a helpful FAQ section where you can access answers to common questions.
There's also a new customer center on its website. This is where you can register your account online to file claims. You can also access its blog through this feature, which has comprehensive information on home care advice.
Verdict - Great
Home Service Club offers comprehensive plans to cover many of your home's critical components and appliances. It offers 24/7 support and an excellent website full of informative resources to assist you. Overall, its customer support, plan offerings and educational resources make it one of the better home warranty providers to consider.