Select Home Warranty
Select Home Warranty is a new option in the home warranty market, starting in 2011. However, they have quickly made themselves a viable option for homeowners and renters covering all kinds of properties. They even cover short term rentals and free standing structures that are separated from a main home. Although they are young, they have a wide network of over 10,000 professional technicians and contractors.
Select Home Warranty Plan Offerings
Select Home Warranty has split their coverage into three different plans. The Bronze Plan covers house hold appliances like washer and dryer, refrigerator, oven and many others. Their Gold Care Plan covers major systems like heating, plumbing and electric. Platinum is the most comprehensive, covering both appliances and major systems. Each of these plans can be customized to add coverages like pools, well pumps, roof leaks, sprinkler systems and other unique systems.
Signing Up for Service
If you are eager to find out how much a plan with Select Home Warranty will costs you can receive a free quote by contacting it through its toll free phone line or by starting the process online. If you decide to go with the online option, you'll need to supply property information such as your address, property type and if your home is less than or greater than 5,000 square feet.
Once you complete the enrollment application and pay for the policy fee, the coverage you selected will start within 30 days. As part of this, if you are buying a home and want the money taken from escrow to pay for a home warranty, Select Home Warranty allows you to do so. All you have to do is contact it and one of its reps will be happy to assist you.
Moreover, you also have the option to buy multi-year coverages at a discount. You can also renew your policy after it expires.
In the event a covered item needs repaired, you can submit claims request online through its website or by emailing it. From there, a member of its staff will walk you through the process. This includes finding out more information on the part, determining if your policy covers the part and even setting up an appointment where a technician will visit your residence. If or when this occurs, you will need to pay a trade service call fee. You will pay this fee to the contractor that visits your home. These fees can vary depending on trade and other factors such as if the technician determines the repair will require outside help from another trade (plumbing, electrical, etc.).
Pros of Using Select Home Warranty Review
One of the unique things about Select Home Warranty is how versatile it is in the coverages it offers. Not only do you have three levels of coverage types you can choose from, you can also do optional coverages for your home's other components including its spa or pool. This is beneficial in that you can pick and choose to an extent the components in your home to have this protection at a level that aligns most with your budget.
Speaking of costs, Select Home Warranty offers competitive terms on its coverage options to better help protect your home at affordable prices. Additionally, it has available multi-year policies you can take advantage of. If you do, you'll receive a discount for selecting this term of coverage, giving you more affordability in protecting your home.
Another great feature is its large network of technicians. With a larger network of technicians at its disposal it ensures you receive the service you need quicker, which can make a huge difference when the need to repair one of your home's major components is critical.
Lastly, Select Home Warranty does an excellent job providing an easy to use website where you can find all the information you need. With great features such as its FAQ, you will have access to a scope of questions and answers on its home warranty policies. It also provides multiple point of contact information on most of its webpages that way if you want to speak with a member of its staff, they are just a phone call or email away.
Drawbacks to Using Select Home Warranty
The big concern with it stems from its lack of having customer support available 24 hours a day. This can be frustrating if you encounter a critical component in your home needing repair (furnace, water heater, air conditioner) but you have to wait until its office opens to receive assistance. Other home warranty providers do offer customer support 24/7, so it's important to weigh this factor before deciding to go with it or another service provider.
Tools and Support
Unlike other providers that feature a wealth of information either through a blog or support tab on its website, Select Home Warranty doesn't have these features. As noted previously, it does feature a helpful FAQ section, where you can find account management information and more on its home warranty coverages. Overall, Select Home Warranty has a limited scope of support information it supplies on its website.
Support is a different story. If you like to do many things online, you will enjoy Select Home Warranty's website layout. Once you access its webpage, you can find out more about its package offerings, request a free quote online and even fill out information to begin a claim. Instead of having to wait on the phone to speak to an agent, Select Home Warranty allows you to do many of the things you need online to give you a hassle free and expedited process.
Verdict - Average
Though it is a new company, it has the network in place to offer service around the country and comprehensive plans to cover every aspect of a home. It also has competitive terms and discounts for multi-year plans to give you more protection at affordable prices. Though it offers limited support features, its versatility in plan offerings make it an appealing choice.