Allstate Home Insurance ReviewReviewAdviceFAQ's

Allstate Home Insurance Reviews

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  • Pros
  • Easy claims process
  • Quote tool
  • Online account management
  • Customer service is available 365 days a year
  • Extensive learning resources
  • Cons
  • Premiums typically are higher
  • Claims processing can be lengthy

Allstate Home Insurance

This home insurance policy not only covers a variety of insurable events but it has affordable rates that everyone can benefit from. The company has been around since 1931 and is the second largest publicly owned personal lines insurance company in the United States. Allstate's website has a simple and user-friendly interface that makes navigation easy. Plus, the site is full of relevant and helpful tools you can use to understand your coverage options, choose the right type of home insurance, and manage your account efficiently. You can even make payments and manage claims right from the web. Allstate has quality customer service that can be reached 365 days a year and many consumer reviews say that they enjoyed friendly and helpful service. On consumer review sites. customers are generally positive when describing their experiences with Allstate representatives. However, some customers did mention concern with the time it took to process their claims and the high cost of certain rates.

Verdict - Good

Allstate has been around for a long time, providing excellent home insurance and customer service to millions of Americans. Email support is available and you can contact customer service in writing, on the phone, or via the web. You will enjoy a lot of positives if you sign up with Allstate, but premiums can be pricey at times. In our view, this is a deal breaker because you could get lower quotes with competitors offering the same type of property coverage.

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Allstate Home Insurance Consumer Reviews

Average Customer Rating

7 out of 10 rating 7 2 User Reviews

User Rating Distribution

Ratings: 10 - 9 0
Ratings: 8 - 7 1
Ratings: 6 - 5 1
Ratings: 4 - 3 0
Ratings: 2 - 1 0
8 out of 10 rating 8 Great discounts for multiple policies None

We have our home and car insured with Allstate and the discounts for having both with them are fantastic, they have saved us a lot of money over the 3 years we have been with them. We have only had to make one claim against our home insurance, and Allstate have been efficient in processing the claim and made it stress free.

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6 out of 10 rating 6 Policies can save you money Rude adjusters and customer service

Allstate offer great prices on their policies and I have never had a problem with them until I needed to make a claim. The insurance adjuster that came out to inspect the damage to our wall was really rude and upset my wife he was so unpleasant. Luckily they accepted the claim but even the rep we spoke to on the phone was pretty rue and unhelpful. They are so friendly when they want your business. We are currently looking for a new home insurance company, even if we have to pay more for our policy.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.