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LifeLock Reviews

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  • Pros
  • Data Breach Notifications
  • Lost Wallet Protection
  • Live member support
  • Reimbursed for range of expenses
  • $1 million total service guarantee
  • Cons
  • Does not monitor medical insurance information
  • Only tracks TransUnion credit score monthly

LifeLock Identity Theft Protection

Did you know identity theft is the fastest growing crime in the U.S. and other countries? According to TransUnion, every minute about 19 people fall victim to identity theft and it takes the average victim $500 and 30 hours to resolve each identity theft crime. Most cases of identity theft can be resolved if caught early but it's best to take caution and prevent identity theft by getting your personal information monitored regularly.

LifeLock has sought to help reduce identity theft crimes by protecting your identity by using a combination of ground breaking tools and systems. The company was founded in 2005 and has since then started serving 3.6 million members while introducing a range of identity protection tools into the marketplace.

LifeLock provides services for financial institutions, other enterprises, individuals, and employees. The LifeLock Ultimate Plus program provides you with a comprehensive collection of scanning tools and reports to rapidly respond to threats.

Features and Benefits

According to LifeLock, their Ultimate Plus program is the best identity theft protection they offer. The program contains three main layers of protection: detect, alert, and restore.

For the detection aspect of the service, LifeLock uses their cutting edge technology to monitor over a trillion data points around the clock in order to detect if your personal information is being used to get loans, apply for credit etc.

LifeLock has a reliable Identity Alertsystem that sends members potential fraud alerts conveniently via text, phone or email. LifeLock can help you recover from the effects of becoming a victim of identity theft by enlisting one of their Identity Protection Agents to help you take the right steps toward reclaiming and restoring your identity.

LifeLock has a unique $1 Million Service Guarantee. The guarantee states that if you ever become a victim of identity theft while a LifeLock member, the company will spend up to $1 million to hire experts to help with your recovery.

LifeLock also offers several products that can help protect you if your identity is stolen. Each plan offers interesting monitoring services and innovative tools like black market monitoring, the LifeLock Identity Alert System and lost wallet protection, among other helpful features:

  • LifeLock Standard - This product uses innovative technology to monitor and alert you if identity thieves become a threat to your information. If there is suspicious activity an alert is sent to your phone, email or mobile app and a identity restoration specialist.
  • LifeLock Advantage - This plan is the second most comprehensive product from LifeLock. In addition to their standard services, they also offer court records scanning that will search for instances of crimes committed using your information. With this plan you will also be notified if a large organization had a data breach, so you can take proactive steps to protect yourself if your information could have been involved.
  • LifeLock Ultimate Plus - This is there most comprehensive plan. In addition to their other services, they also provide some other notable services. They offer annual credit reports and scores so you can monitor your credit and keep an eye out for some potential fraud or mistakes on your report. They also monitor file sharing services to look for breaches in your data.
  • LifeLock Junior - This is one of LifeLock's most unique products. A child's identity and credit information is particularly interesting to identity thieves because they tend to have spotless records.

In addition to these aforementioned points, as a LifeLock member you are reimbursed for fraudulent withdrawals, lost wages, lost wallet/purse, child/elderly care, travel expenses, and document replacement fees.

In the event that a data breach occurs at one of the businesses you've shopped at, medical offices you've visited or even your own employer, LifeLock will be one of the first to let you know about large-scale breaches in order to help protect your private information.

Disadvantages

Some of the disadvantages of this membership include the fact that they only provide monthly credit score tracking with only one of the three major credit bureaus. Tracking your credit score and report is important if you want to improve your chances of preventing identity theft.

Information can vary between different credit bureaus so it's best to have access to all three to get the full picture. It's also worth mentioning that while this program offers court records scanning, they does not offer medical insurance information scanning services which may be significant to you since medical insurance fraud is another type of identity theft that criminals take part in.

Signing Up

LifeLock is the most comprehensive membership program that includes more than 25 distinct products and features. It costs about $29.99 per month. Once you sign up and enter your payment information, you'll have access to the member portal where you can sign in at any time to check on alerts and updates and view your profile.

Members also get the benefit of receiving monthly account summaries and newsletters containing helpful and actionable identity theft prevention tips.

Verdict - Very Good

LifeLock receives high marks in nearly all the identity protection categories. You can feel assured that this company will have you covered in the event of fraudulent charges and theft. One drawback is that it does not monitor your medical insurance records.

However, if you can cope with that fact and keep an eye on your credit report from the two other major credit bureaus, you may enjoy the five-point protection plan that takes pressure and stress off of you when it comes to monitoring and protecting your own identity.

While you may be able to monitor your own credit and identity to a certain degree, LifeLock goes the extra mile to check common criminal websites to see if your personal data is being stored there. The experts on staff know the industry well and try to leave nothing left on your end to handle or worry about.

With the $1 million service guarantee, LifeLock makes the risk of becoming a victim of identity theft and having to deal with the hardship of it relatively low. If you're interested in signing up with an identity theft protection company, be sure to contact LifeLock with any questions or concerns you may have and to learn about their programs thoroughly so you can determine if it's best for you.

Last Updated:

LifeLock Consumer Reviews

Average Customer Rating

1 out of 10 rating 1 2 User Reviews

User Rating Distribution

Ratings: 10 - 9 0
Ratings: 8 - 7 0
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 2
1 out of 10 rating 1 None Does not pick up transactions

I was signed up with Lifelock for over a year and whilst I was using their services I applied for a car loan and a credit card and not once were these registered on my account.. I'm not sure how they are suppsoed to pick up fraudulent activities if they can't pick up any activity! Needless to say I cancelled shortly after.

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2 out of 10 rating 2 Friendly reps Terrible product

Don't waste your money signing up to Lifelock, the only good thing are the friendly reps, but the main point of the service is to pick up any transactions to prevent fraud and not once have they contacted me, even when I have taken out credit.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.