ProtectMyID Identity Theft Protection
ProtectMyID is a service backed by Experian, that protects their customers in every way from identity theft. When scammers gain access to someone's personal information they can do things like rent an apartment, take out a line of credit at a jewelry or department store, receive medical services or obtain a credit card in the victim's name. Many people worry about identity theft when planning a trip, shopping online and other situations involving providing personal information, especially through the internet. Once your identity is stolen it is very hard to resolve the issue and until it is resolved you are responsible for all charges accrued.
How Does ProtectMyID Prevent Identity Theft?
Identity theft is a devastating situation for anyone to be in but ProtectMyID has ways to track and prevent possible identity theft attempts. ProtectMyID scans the Internet to make sure none of your information is being used without your knowledge. You get immediate alerts providing you with details so if there is an unfamiliar transaction, you can contact the fraud department for immediate assistance. Unfortunately, you can only choose 3 credit or debit cards to be monitored by ProtectMyID, so if you have more than 3 cards, you may want to look for a different service otherwise, you would need to monitor any extra cards yourself.
They have credit reporting from all three bureaus and rely mostly on this for their identity protection services. Access to all three bureaus is ideal since when someone opens a line of credit it may only show on one or two of the reports, depending on the type of account being opened. With ProtectMyID, you don't have to worry about any unauthorized transaction going unnoticed. Credit monitoring is an effective tool that quickly detects breaches that allow scammers to gain access to personal information. The ProtectMyID services cost about $15 a month and insures you with a $1 million dollar identity theft policy. This means if you identity has been stolen on ProtectMyID's watch, you are insured for any charges that were not yours up to $1 million dollars. That alone makes a big statement.
ProtectMyID also provides you with dozens of articles keeping you up to date on what you can do to further protect your ID. The site provides blogs that inform you on internet scams to look out for, checklists to follow to keep your information safe, and the different kinds of identity theft. This is an added bonus that is appreciated by their customers.
Money Back Guarantee
ProtectMyID promises a money back guarantee allowing you to try the service for up to 14 days and if you are not satisfied any costs from the time of sign up will be refunded.
Other Great Features
ProtectMyID has a fully functioning app allowing you to receive direct alerts and have all the resources at your fingertips at all times. The app is compatible with Android and Apple products. You're able to view your account, conduct assessments, and stay connected to your fraud prevention agent wherever you go.
Lost Wallet Protection is another great service ProtectMyID provides. If you become a ProtectMyID member and accidentally lose your wallet or purse all you need to do is call an identity theft agent. They make the calls to cancel and replace any credit or debit cards that were lost.
ProtectMyID, unfortunately, does not provide the service in which they would remove you from mailing lists. Scammers can easily access your personal information through offers you signed up for through emails. They are not the only company that doesn't take their customers' names off these lists but if this is a big concern for you there are several ID protection services that do and may be a better option.
Also, computer security is not included so you will not be protected from viruses or popups that attempt to obtain your personal information. You would have to find a separate provider to receive computer protection from if you decided to become a member of ProtectMyID.
Credit reports and other specific services can add on extra fees that are not included in your monthly subscription so this can become a costly service overall.
Positive customer reviews for ProtectMyID are lacking. Customers have complained about long customer service wait times, late alerts, and even unresolved problems.
Verdict - Very Good
Overall ProtectMyID does have great services that are extremely useful including the app that allows you to stay connected on the go and articles that keep you up to date and provide you with helpful tips. Also, you're protected by a $1 million dollar policy which includes any unauthorized charges, legal fees, and other charges that are accrued if your identity is stolen while being a member of ProtectMyID.
Although it is fantastic that ProtectMyID has credit reporting from all three bureaus, they seem to focus more on credit monitoring instead of ID protection. You can also rack up additional charges easily and the service is already slightly expensive. If you're looking for a service that simply relies on scanning the internet to find possible threats ProtectMyID may be for you. If you're looking for a service that is more comprehensive and provides more services, you may need to continue your search.