AT&T Internet Packages
AT&T offers a plethora of entertainment options including fiber optic internet, TV, and home phone service. If you are seeking the internet provider that offers affordable options, at least during the promotional term, then AT&T might be right for you.
AT&T Internet Service
AT&T touts a 99% reliability connection when you use its internet services.
What this means is if it lives up to its claim, you shouldn't experience much in the way of service interruption, which makes it confidence inspiring for customers.
One of the immediate benefits of AT&T service is that you'll receive professional installation of all the necessary equipment after you select a plan. If you sign up during a promotional period such as the holidays, you might not have to pay for the installation at all.
AT&T touts a 99 percent reliability connection when you use its internet services.
This is great in that the service technician ensures everything is working properly. Unlike service providers like Comcast, who would rather mail you a kit and have you figure out everything on your own, the high level of service from AT&T gives it an edge.
To keep your devices connected wirelessly, AT&T offers its wireless gateway. This serves as the connection hub throughout the home, where you can connect your devices via WiFi and depending on the speeds you select, stream video, play music and more.
AT&T also takes into account your security when browsing online. Considering that even email providers like Yahoo! have had its information hacked recently, protecting your information is a paramount concern.
To allay your fears, AT&T offers a security suite powered by McAfee. This suite of security services comes available with every internet plan, which, coupled with safe browsing behaviors, can keep your information safe.
Depending on which area you live in, you might be able to take advantage of fiber optic internet through AT&T. To give you an illustration of how fast this network is, AT&T boasts you can download a 90-minutes movie in under 34 seconds.
Now that we have gone through the different types of internet service powered by AT&T U-Verse, let's take a closer look at the internet packages it offers.
AT&T Internet Packages
|Internet Basic 6||6 Mbps||$30.00|
|Internet 24||24 Mbps||$50.00|
|Internet 45||45 Mbps||$60.00|
|Internet 75||75 Mbps||$70.00|
|U-Verse TV + Internet||6 Mbps||$80.00|
|U-Family TV+ Internet Basic 6+ Phone Unlimited||6 Mbps||$89.99|
|U-300 TV+ Internet 18+ Phone Unlimited||18 Mbps||$124.99|
|U-200 TV+ Internet 18+ Phone Unlimited||18 Mbps||$199.99|
AT&T has a variety of internet packages available depending on where you live. While it fails in comparison to the myriad offerings by comparable providers like Comcast, you still receive a healthy selection of packages.
AT&T's slowest offering is its 6 Mbps plan. This plan is perfect if you want to surf the web or check email, but don't require much in the way of streaming TV shows or playing video games online. When you sign up for this plan, you do receive the antivirus suite through McAfee to provide another layer of protection.
Next in line is the 24 Mbps plan. With this plan, you receive download speeds quick enough for your movie or TV show streaming needs. It's also the perfect plan if you want to connect multiple devices to the internet while not encountering a lag in service speeds.
The highest plan for regular internet is its 45 Mbps plan. This plan is best suited for connecting multiple devices and streaming shows or playing games on them. While this plan is great at the speeds it offers, it pales in comparison to some offerings from Comcast, where you can receive more than double these download speeds.
Lastly, if your area offers it, you can take advantage of AT&T's fiber optic internet. As noted above, this service allows you the fastest access to the items you want such as downloading 25 songs in a second.
AT&T Internet Speeds
I talked about their internet speeds a bit in the last section, but what do they mean to the average buyer? If you are like me, it is hard to place those numbers into context. However, to provide some illustration of what you need, here's a look at the different activities you can do online and what they require in the way of download speeds:
- Surfing the web: 1Mbps
- Streaming video: 4Mbps
- Playing online games: Up to 5 Mbps
Now that you know what each activity requires, you can determine the download speed you need, accounting for everyone in your household's personal internet browsing habits. Luckily, AT&T has you covered in this regard, with plans ranging from 6 Mbps all the way up to 1,000 Mbps--in the case of its fiber optic service.
Moreover, its wide range of plans allows you to find the one you want without having to overpay for service. Therefore, if you are looking for cheap internet providers that won't break your bank, AT&T U-Verse isn't a bad choice to consider.
If you require more than internet service, AT&T U-Verse bundles have you covered. This includes cable TV through its U-Verse service, home phone and it has partnered with DirecTV to offer satellite TV service too. Below is a look at some of its more popular packages and what each entails. To learn more about Internet and TV bundles, take a look at our handy guide.
AT&T U-Verse Double Play - Internet and TV
This plan is one of the more popular, as it combines its internet service and cable plan. With this bundle, you receive internet speeds up to 6 Mbps, which is its slowest offering and over 200 channels. The plan requires a one-year commitment, so if you cancel before then you could incur a cancellation fee.
Though this plan does come with the slowest internet offering, you can upgrade at any time. AT&T makes it easy for you to do this by logging into your account online and changing packages, as you do this, you'll see how these adjustments affect your monthly bill.
AT&T U-Verse Triple Play - Internet, TV, and Phone
If you also want home phone service, U-Verse has you covered with this bundle option. This plan builds on the U-Verse TV + internet one with its digital home phone offering. Similar to the other U-Verse plan, it requires a one-year commitment and you can lock into your price during promotional periods for two years.
AT&T U-Verse Internet and DIRECTV
With this plan, you receive its 6 Mbps internet speeds with DIRECTV service. Similar to all the other internet plans offered by AT&T, you receive the wireless gateway to connect all your devices through WiFi. Since the download speed is low, you might want to consider upgrading if your household has multiple devices.
AT&T U-Verse Internet, DIRECTV + Home Phone
If you want reliable internet, digital home phone, and satellite TV service, this is the right plan for you. As is the standard for the other plans offered by AT&T, you receive internet speeds of 6 Mbps.
AT&T U-Verse Availability
It's easy to see if services are available in your area by visiting AT&T's website. When there, you can select your location at the top of the front page if it doesn't automatically come up. When entered, it will show you which services are available to you and the pricing for each.
AT&T Internet Plans and Pricing
Pricing for AT&T U-Verse internet plans varies depending on your location.
AT&T U-Verse Customer Support
Customer reviews and company reputation are two great ways to determine whether or not you might enjoy an AT&T internet plan. AT&T scored a 64/100 on the American Customer Satisfaction Index, an average score amongst its competitors. On the Better Business Bureau, AT&T is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Dealing with cable and internet companies are never fun, but at least with AT&T it isn't always a bad experience. It has multiple points of contact including phone, live chat, and in-person options if a store is near to you.
Live chat is a particularly effective means of addressing your problem if it is minor and be resolved in under 30 minutes. Typically, you can have your problem addressed and fixed much quicker online than by calling or visiting a store.
Arguably the biggest support problem for AT&T concerns its communication. Customers have remarked on how they receive a deal for U-Verse at an AT&T store only to receive their bill and find out the promotion wasn't applied correctly.
Another problem is once you are done with the promotional period, AT&T doesn't express much interest in the way of retaining you as a customer. A great example of this is the price hikes you'll receive after the promotional period for your internet service ends. Then, when you call in to negotiate with a service rep, they will provide you with a quote that is often much higher than what new customers pay.
Therefore, while the support is much better than say Comcast, that is also setting the bar quite low too. With AT&T you'll receive attentive service, but be prepared for a sticker shock if you plan to stay with it after your promotional period ends.
AT&T Internet Deals
To find the best internet deals, you'll want to shop for them around the holidays, as AT&T offers some of its best promotional pricing during this time. Bundling is also a great choice to consider since you can take advantage of multiple services for an affordable price.
AT&T U-Verse Review Recap
AT&T is a good option to consider, delivering a great selection of internet speeds and packages to satisfy a wide range of customer budgets and preferences. Adding to its allure is its 99 percent internet connection reliability, free anti-virus software, and excellent entertainment bundling options you won't find with other providers. With these things in mind, if you are seeking the best internet providers, you should give AT&T closer consideration.
AT&T Internet Plans FAQs
What is AT&T U verse Internet?
AT&T U-Verse delivers internet service through copper or fiber optic wiring, depending on the package you purchased. Most U-verse services deliver Internet via a hybrid fiber/copper network and offer fast download speeds.
How much does it cost for AT&T Internet?
When not bundled with other AT&T services, the regular full monthly price for U-Verse high speed internet is: Pro $46, Elite $51,Max $56,Max Plus $61, Max Turbo &71, and Power $81.
What is AT&T U verse?
AT&T U-verse, commonly called U-verse, is an AT&T brand of triple-play telecommunications services in 21 states of the United States. U-Verse offers cable television, fiber optic internet, and phone services.
Is AT&T cable or satellite?
AT&T U-Verse is a cable internet provider because it is geographically limited to locations where AT&T has fiber networks built out.