Cable One Customer Reviews

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Cable One Reviews

Average Customer Rating

4.25 Stars8 User Reviews

User Rating Distribution

5 Stars4
4 Stars2
3 Stars2
2 Stars0
1 Star0
4 StarsRecommendedCourteous Customer RepsSporadic connection downtime

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

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5 StarsRecommendedOverall serviceInternet download speeds

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

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3 StarsRecommendedDecent customer serviceData Cap

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

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5 StarsRecommendedOverall serviceInternet download speeds

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

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5 StarsRecommendedQuick Technical ResponseNone

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

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5 StarsRecommendedQuick Technical ResponseNone

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

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3 StarsRecommendedDecent customer serviceData Cap

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

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4 StarsRecommendedCourteous Customer RepsSporadic connection downtime

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

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