Cable One Customer Reviews

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Cable One Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star8 User Reviews

User Rating Distribution

5 Stars4
4 Stars2
3 Stars2
2 Stars0
1 Star0
1 Star2 Star3 Star4 Star5 StarRecommendedCourteous Customer RepsSporadic connection downtime

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

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1 Star2 Star3 Star4 Star5 StarRecommendedOverall serviceInternet download speeds

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

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1 Star2 Star3 Star4 Star5 StarRecommendedDecent customer serviceData Cap

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

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1 Star2 Star3 Star4 Star5 StarRecommendedOverall serviceInternet download speeds

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

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1 Star2 Star3 Star4 Star5 StarRecommendedQuick Technical ResponseNone

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

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1 Star2 Star3 Star4 Star5 StarRecommendedQuick Technical ResponseNone

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

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1 Star2 Star3 Star4 Star5 StarRecommendedDecent customer serviceData Cap

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

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1 Star2 Star3 Star4 Star5 StarRecommendedCourteous Customer RepsSporadic connection downtime

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

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