Cox Customer Reviews

Read user reviews about Cox

Get Cox Now - CALL (888) 474-1303

Write Review

Cox Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star15 User Reviews

User Rating Distribution

5 Stars6
4 Stars8
3 Stars0
2 Stars1
1 Star0
1 Star2 Star3 Star4 Star5 StarNot RecommendedThey're local. Price, reruns & the regional sports surcharge

I refuse to pay $142 a month for cable & internet. I'm sick of the hidden fees & the prices going up all the time. Not worth it.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedInternet speedNone

Cox have really improved over the years and over the last year I am really happy with the service from them. I have the full package and no issues with internet the speed is great and the TV service is fantastic.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer ServiceNone

I got an unexpected charge on my bill one month, so I called customer support and they apolgised for the mistake and removed it immediately.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedDependable serviceTechnology not as advanced

I've found my cox internet plan to be dependable and although it is not as advanced as other providers it is a much better price.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedProfessional InstallationNone

Installation was done quickly and professionally and all connected to each room perfectly, not like my previous provider who had to keep coming back.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedTechnicians and supportNone

The technicians that work for Cox are the best. They know exactly what they are doing and tech support reps are great if you need any step by step advice.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer support repsBilling mistakes

I have had a few billing mistakes from Cox, but as soon as I call up they remove the issue and are always helpful and friendly.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedTechnicians and supportNone

The technicians that work for Cox are the best. They know exactly what they are doing and tech support reps are great if you need any step by step advice.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer care repsNone

I have been with Cox for over 5 years now and when I called to remove my wife's name from the account they accidentely cut my service off altogether. However all was resolved in a few days plus a few free add ons for the inconvenience.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer care repsNone

I have been with Cox for over 5 years now and when I called to remove my wife's name from the account they accidentely cut my service off altogether. However all was resolved in a few days plus a few free add ons for the inconvenience.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedInternet speedNone

Cox have really improved over the years and over the last year I am really happy with the service from them. I have the full package and no issues with internet the speed is great and the TV service is fantastic.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedProfessional InstallationNone

Installation was done quickly and professionally and all connected to each room perfectly, not like my previous provider who had to keep coming back.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer ServiceNone

I got an unexpected charge on my bill one month, so I called customer support and they apolgised for the mistake and removed it immediately.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedCustomer support repsBilling mistakes

I have had a few billing mistakes from Cox, but as soon as I call up they remove the issue and are always helpful and friendly.

Show More
1 Star2 Star3 Star4 Star5 StarRecommendedDependable serviceTechnology not as advanced

I've found my cox internet plan to be dependable and although it is not as advanced as other providers it is a much better price.

Show More

How would you rate Cox?

Best thing about Cox?step 2 of 6
Worst thing about Cox?step 3 of 6
Tell us about your experience.step 4 of 6
Would you recommend Cox to a friend?step 5 of 6
A little about youstep 5 of 6

How human are you?step 6 of 6

Your review has been submitted. Thank you!

Loading
Call Cox Now:(888) 474-1303