User Rating Distribution
From start to finish the sign up and installation was easy and the sales reps were not pushy, just friendly and helpful and did not force me to sign up for any extras I didn't want. Very happy with my service.
Having recently moved and not being able to stay with my old provider I signed up with DISH. The service reps are very friendly and helpful on sign up and I've found the service to be ok, but with Live TV it is very slow sometimes. But all in all it is not a bad service.
We were so unhappy with our previous provider and so my friend recommended DISH to me. I called them up and not only was it good customer service but they have save us over $80 a month! Plus the picture and internet quality is so much better.
I signed up for DISH a few months ago, and have been blown away. I always assumed their product was sub-par because most of what I've seen about them has been about their pricing. I got to make my own TV package (why did this take so long to become a thing?!), got their Hopper receiver that is the most awesome DVR ever (and I've had like 10), and locked in my price for two years. Switching to DISH was the best decision I've ever made.
I love dish! The BEST provider but the software on our hopper got messed up and it does hard resets every day and it sucks but otherwise dish is the best!
I love dish. I have bounced around from cable providers Att, Frontier, Directv, there is no value that can compare to dish and the services they offer. I feel though that there needs to be a 1 year contract option as well as there needs to be less wait Time for moving service. I'm a computer programmer so there needs to be more smart device applications like comcast.
Michelle D. any company will make you sign a new agreement when you get new equipment because the equipment is always tied to a contract unless you go to an authorized dealer or buy from eBay or something like that. It's not something any company can waive. That is a full price offer though, due to your longevity you may be entitled to free offers, but those would come with contract. It auto populates a contract upon activation of new leased receiver. Only owned don't come with contract.
I have just signed up to Dish for TV phone and internet and so far I am impressed! I love the variety of channels, although I am disappointed that they have cancelled Fox news, but that wasn't a deal breaker for me. It's great to have everything bundled together and for such a great price each month. Althought when i've had to call customer support it's takes a while to get through to anyone, when you do they are very helpful and friendly and do their best to answer your questions as quickly as possible.
Unless something drastic happens, I will always be a faithful customer to Dish. I have never had a problem with their service and as a long time customer we have reiceived many rewards over the years for being a loyal customer.
I've had my service with Dish for a year and we have paid our bills on time and never had any problems, until our reciever goes down. A week later and we are still waiting for the engineer to come out!
Having been a customer of Dish for 4 years, I wanted to add it to my teenagers 2 rooms in the house. So when I called Dish they told me to do this I would have to sign a 24 month contract, I refused to sign a contract and be tied in again, so I asked to speak to a supervisor and was on the phone for an hour, but they are adament they will not do it unless you sign another contract. So I am currently looking to change companies, even though I will have to be tied into a contract, I would rather it be with a company who respects their long term customers.