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HughesNet Internet Review

Last Updated:
Overall Rating: 4 out of 54 Stars
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HughesNet, which was established as a satellite Internet service provider since the mid-1990s, has become a big name in the world of satellite Internet, building on its strong and lengthy reputation.

Of course, the rural area provider has competitors like Viasat to worry about, and that's why it's vying for your attention, with deals and other perks.

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Inside this guide, you'll find the important details regarding the HughesNet internet plans, including the internet connection speeds, the Hughesnet customer service, the tools and apps, and more.

Hopefully, by the time you finish this review, you'll know whether or not HughesNet satellite internet is right for you.

HughesNet Internet Plans

Provider/PackageDownload SpeedMonthly Price
Hughesnet Internet 10GB25 Mbps$59.99
Hughesnet Internet 20GB25 Mbps$69.99

There are plenty of HughesNet internet plans for you to choose from, especially since the satellite internet provider has unveiled the Gen5 technology. And you know what Gen5 means? That's right, faster high-speed internet.

Overall, these internet access plans are fantastic if you happen to live in a rural area where only dial-up internet (and dial-up internet is just not feasible in today's society) is available and have a clear view of the southern sky.

Lets delve into each quickly:

  • HughesNet 10 GB: This service plan is perfect for a single person or two who indulges on the internet.
  • HughesNet 20 GB: This is best for a small family or a group of friends.

HughesNet Internet & Voice

Provider/PackageDownload SpeedTV ChannelsPhone PlanMonthly Price
Hughesnet Internet 10GB + Voice25 MbpsN/AUnlimited$84.94
Hughesnet Internet 20GB + Voice25 MbpsN/AUnlimited$94.94

HughesNet doesn't offer any TV packages but they can offer you home phone and internet bundles.

HughesNet Internet Speeds

HughesNet offers a choice of satellite internet packages, with all packages offering download speeds of up to 25 Mbps. As is the case with most satellite services, you may experience latency that can impact the ability to engage in activities such as heavy gaming.

However, for day to day use and browsing, the speeds offered are perfectly sufficient. The amount of data allowance you get will depend on the package you opt for.

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HughesNet Equipment & Fees

What's also included in these high-speed internet plans?

  • Built-in WiFi - meaning that you can connect your home wirelessly, no hard data limits, meaning that once you exceed your data cap, you won't be cut off or charged more but instead face reduced speeds, video data saver, meaning that you can watch more videos while using less data, bonus zone (50 GB of free data between 2 AM and 8 AM, when internet congestion is less likely to occur), and free standard installation, though this can be a limited time offer.
  • HughesNet Gen5 - offers a leading innovation in satellite internet with their 5th generation high-speed technology, and it is a serious high-speed option for those looking for the best performance with satellite.
  • HughesNet's website is extremely in-depth and offers a generous amount of information geared towards informing and educating the consumer.

Related: Looking for bundles? You should take a look at these TV and internet bundles.

HughesNet Customer Service

HughesNet offers their customers several options for communication: phone, email, and online chat. Support via phone is accessible 24 hours daily, 7 days per week. The chat will connect you to a representative instantly to resolve issues. Email support should be used for less dire circumstances, as one can expect a response within 24 hours.

HughesNet customer reviews and company reputation are two great ways to determine whether or not you might enjoy a HughesNet internet package. On the Better Business Bureau, HughesNet is an Accredited Business with an A+ score.

Trustpilot, a website that ranks companies purely from customer reviews, rates HughesNet a 0.5/10. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.

Read: Hughesnet Customer Reviews

Recap

To sum up, HughesNet Internet plans do offer very decent speeds even with its base package, which is ideal for those who just want to browse and perform day to day online activities.

HughesNet is a great option for those in the market for satellite internet providers. While they have not received the highest rating for their customer service, in so many ways they offer a great product, at an exceptional price.

Their Gen5 service is an exciting option for speedy internet, and it's a highly innovative choice as an option for those in rural, remote or off-the-grid areas.

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HughesNet Internet Review FAQs

QHow fast is Hughes Net Internet?

A

Hughes Net internet plans reach a maximum download speed of 25 Mbps, which rivals some cable internet connections.

QHow fast is Exede Internet?

A

Unlike other internet providers, Exede Internet's plans all offer the same download speed: 12 Mbps. Upload speeds are also equal across all the plans at 3 Mbps. The difference between the plans comes in the monthly data allotment, or how much data you're allowed to use before being charged an extra fee.

QWhat is dishNET?

A

dishNet is a satellite internet service offered by DISH. You can bundle your dishNet service with dishTV service to get a better rate on the services. Satellite internet is ideal for rural or suburban areas that do not have good access to cable internet services.

QWhat is HUGHESNET Gen5?

A

Hughes Net Gen5 is the company's fifth-generation satellite internet service. The fifth-generation technology allows Hughes Net to offer higher speeds and better reliability to customers, making it far easier to watch videos, stream music, or play games, or use other high bandwidth applications on your connection.

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