Sonic Reviews

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Television, Laptop & Telephone

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Sonic User Reviews

Average Customer Rating

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User Rating Distribution

5 Stars2
4 Stars0
3 Stars1
2 Stars0
1 Star2
0 Stars0
Need help choosing a plan? Call now: (888) 343-5422
1 Star2 Star3 Star4 Star5 StarNot RecommendedPriceInternet Service

I received internet service from them but they couldn't provide me with internet service that did not break up. There were several calls where they had AT&T come by and try to fix the issue. Ultimately I was unable to get a stable connection and I had to cancel and go back to COX.

Even after all that effort and them being unable to provide reliable service to my residence, they still insisted that I had to pay the $149 cancellation fee.

Stay away from these guys, they cannot fix any issues that come their way because they subcontract with AT&T and in the end, they will force you to pay to cancel a service they were unable to provide.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedNonePoor connection

My service hasn't been great. My internet went out a a couple times recently, with one time lasting a few days, so I had to go to my local coffee shop for internet access all while paying for sonic's internet access.

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1 Star2 Star3 Star4 Star5 StarRecommendedHigh qualtiyNone

So happy to have replaced Comcast with Sonic! Speed is great and service is quality.

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1 Star2 Star3 Star4 Star5 StarRecommendedGreat valueNone

Excellent service from Sonic. It took only a few minutes to sign up with their services. They also didn't charge for their installation, which went smoothly thanks to the knowledgable field technician!

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1 Star2 Star3 Star4 Star5 StarRecommendedAppealing packagesExtra hidden fees

I wanted to love Sonic cause their packages are appealing and they're local but there just as bad as the bigger corporations charging extravagant fees for no reason. Voice access fees? Give me a break!

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Sonic Specs & Info

Sonic Specs

States Covered:1 state
Population Covered:2.9M
Connection Type:Fiber/Copper/DSL
Internet Speeds:10Mbps - 1000Mbps (varies by location)
Data Caps:None
TV Channels:N/A
On Demand Library:N/A
4K Channels:N/A

Sonic Company Info

Company Name:Sonic
Headquarters:2260 Apollo Way, Santa Rosa, CA 95407
Employees:501 - 1,000
Customer Service:Mon - Sun: 8am - 10pm PST

For the Best Internet Deals in Your Area - CALL (888) 343-5422

Call Sonic Now: (775) 374-6427