Mediacom Reviews

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Mediacom Reviews

Average Customer Rating

12 User Reviews

User Rating Distribution

5 Stars7
4 Stars4
3 Stars0
2 Stars1
1 Star0
Not RecommendedInternet does good when it works.Service is awful. Can't get straight answer to ?s.

Every month internet goes out. Service calls are 4 days out! Not acceptable. Can't get straight answer to questions. Plans are not as flexible as other companies. Too hard sell when you talk to them. Internet site is horrible. Can't find answers without 'talking' to sales people. Waste of time...

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RecommendedGood costMostly reliable

Decent experience except when outage. They only have customer service online when when service is out.

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RecommendedHelpful Customer Service RepsIntermitent connection problems

My internet connection is mostly ok, but intermittently there are connection issues, but these are always resolved quickly with the help of the helpful and friendly customer reps.

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RecommendedKnowledgable TechniciansNone

Technicians are great. They came out fixed the problem within a couple of hours!

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RecommendedBest Internet serviceNone

This is the best internet service I have ever had from any provider. If there are any problems they are always on hand and are resolved straight away.

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RecommendedGood and reliable serviceLimited options

They don't have as many options as other providers, but for us it is all we need and the connection is reliable.

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RecommendedExcellent internet speedOccasional service interuptions

Being with Mediacom for a year we have had a great service. We stream alot through Netflix and also our music and the internet speed is excellent. We have had the occasional time when the service drops, but Medicom are always quick to fix it.

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RecommendedKnowledgable TechniciansNone

Technicians are great. They came out fixed the problem within a couple of hours!

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RecommendedGood and reliable serviceLimited options

They don't have as many options as other providers, but for us it is all we need and the connection is reliable.

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RecommendedHelpful Customer Service RepsIntermitent connection problems

My internet connection is mostly ok, but intermittently there are connection issues, but these are always resolved quickly with the help of the helpful and friendly customer reps.

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RecommendedExcellent internet speedOccasional service interuptions

Being with Mediacom for a year we have had a great service. We stream alot through Netflix and also our music and the internet speed is excellent. We have had the occasional time when the service drops, but Medicom are always quick to fix it.

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RecommendedBest Internet serviceNone

This is the best internet service I have ever had from any provider. If there are any problems they are always on hand and are resolved straight away.

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