When looking for the best internet provider in your area, it can be hard to find the perfect company - well, unless you happen to live in a rural area with one provider, then you have another problem on your hands.
One such company aiming for your customer loyalty is Windstream Communications, which delivers high-speed internet service with a wide variety of perks including responsive technical support and access to multiple plans.
COMPARE NOW: Windstream Internet Plans & Prices
These are all questions that our review will help you answer, then you can decide if Windstream the best internet provider for you.
Windstream Internet Plans & Prices
Windstream Internet Plans
|Windstream Kinetic Internet 25||25 Mbps||$27|
|Windstream Kinetic Internet 500||500 Mbps||$46|
|Windstream Kinetic Internet Gig||1000 Mbps||$53|
Windstream certainly doesn't have as many plans available as some of it's larger competitors. Those competitors also offer more diversity in internet speeds and pricing. If you're looking for basic, affordable plans, however, Windstream may just be for you.
Let us take a closer look at the plans offered by Windstream:
- Enhanced Internet - This plan offers generous download speeds as fast 25 Mbps, making it a great option if you stream HD movies, play games online or have more than two internet devices using the connection simultaneously.
- Premium Internet - Both residential and small business customers can take advantage of Windstream's fiber-optic network, which grants up to 50Mbps, but the availability of the fiber-optic network is very limited.
- Premium Plus Internet - This plan offers 100 Mbps which is perfect for families of four or so.
At least the fiber optic network comes with a 30-day money-back guarantee if you're unhappy with the service. Keep in mind that several providers don't even have a money-back guarantee or a shorter money-back guarantee period.
Windstream Internet & TV Bundles
You can bundle your Windstream internet service with DIRECTV for even more savings! They don't offer as much in the way of plans, however.
More Info: Windstream TV Channels
Windstream is no different in this regard. If you are seeking cable and internet bundles, Windstream's bundles are good choices to consider, especially after you've spent time comparing the available internet and TV bundles in your area.
Windstream Triple Play Bundles
Bundling services such as the internet with TV (in the form of DIRECTV) and home phone service is a smart option if you require two or all three services.
Windstream Internet Speeds
As noted before, Windstream offers only three internet packages with download speeds ranging from 25 Mbps to 100 Mbps. When compared to other internet providers, it's a good start but falls short if you're looking for the fastest internet providers.
To see if Windstream is the right fit, you first want to account for your home's internet use with this broadband internet guide. All you need to do is calculate how many devices you need to connect to the internet and you and others in your household's internet activities.
Overall, Windstream's internet speeds are enough to cover a family of four or so with their largest plan but if you have a gamer in your house you'll want a bigger plan than Windstream can offer (gamers often require about 300 Mbps).
If you're looking to cover your small business we suggest a plan about 940 Mbps or higher.
Windstream Internet Coverage
Windstream Customer Service
A Windstream service agent can help you with installing and managing your internet service. They also provide you phone technical support, live chat, and email address support options.
Customer reviews and company reputation are two great ways to determine whether or not you might enjoy a Windstream internet plan. The American Customer Satisfaction Index gave Windstream a 59 rating, placing it below other internet service providers such as AT&T U-verse, Time Warner Spectrum, and Verizon Fios.
On the Better Business Bureau, Windstream is not an Accredited Business and currently does not yet have a BBB score as of the time of this writing. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
COMPARE NOW: Windstream Internet Plans & Prices
Windstream offers some perks customers will enjoy such as 24/7 technical support, DIRECTV bundling, and strong kinetic gig.
They don't however, have a lot to offer when it comes to internet speed. Because of this, you may want to check other internet providers available at your address.
Check out MoneySavingPro's guide to the best internet providers to see rankings, comparisons, and analysis.