WOW Internet Reviews

Read user reviews about WOW! Internet

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WOW Internet User Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star6 User Reviews

User Rating Distribution

5 Stars2
4 Stars1
3 Stars0
2 Stars0
1 Star3
0 Stars0
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1 Star2 Star3 Star4 Star5 StarNot RecommendedI don't have to deal with them anymoreTerrible customer service and ignorant liers!

If you want to keep your phone #,they should "port" your # within 7 days. Until they port your #, you HAVE TO continue paying them , even if you are already paying your new provider. They took a month to port my number and billed me for 1 months service. They would not negotiate and turned me over to 2 collection agencies.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedNoneCustomer Service

Would give 0 stars if I could. Customer service has been nothing but rude and slow - you're on hold for at least an hour! It doesn't matter when you call - it's always the same wait times. Don't go to WOW if you're looking for decent customer service.

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1 Star2 Star3 Star4 Star5 StarRecommendedCustomer ServiceSurprise Bills

Customer service is top notch! Super polite and courteous throughout the call (over an unexpected bill), and they were able to get the issue resolved!

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1 Star2 Star3 Star4 Star5 StarRecommendedFaster speeds than expectedNone

Excellent service with WoW. We have the 15Mbps package but we get faster speeds a lot of the time. 5 stars

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1 Star2 Star3 Star4 Star5 StarRecommendedReliabilityNone

Very affordable and internet is reliable. Highly recommend

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1 Star2 Star3 Star4 Star5 StarNot RecommendedNoneCustomer Service

This company deserves negative stars!! Customer service always lies and their specialists never get the job done! Service is not any better - my internet drops at least once a day! BEWARE!!

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