WOW Internet User Reviews
User Rating Distribution
If you want to keep your phone #,they should "port" your # within 7 days. Until they port your #, you HAVE TO continue paying them , even if you are already paying your new provider. They took a month to port my number and billed me for 1 months service. They would not negotiate and turned me over to 2 collection agencies.
Would give 0 stars if I could. Customer service has been nothing but rude and slow - you're on hold for at least an hour! It doesn't matter when you call - it's always the same wait times. Don't go to WOW if you're looking for decent customer service.
Customer service is top notch! Super polite and courteous throughout the call (over an unexpected bill), and they were able to get the issue resolved!
Excellent service with WoW. We have the 15Mbps package but we get faster speeds a lot of the time. 5 stars
Very affordable and internet is reliable. Highly recommend
This company deserves negative stars!! Customer service always lies and their specialists never get the job done! Service is not any better - my internet drops at least once a day! BEWARE!!