Rob has 15+ years experience running price comparison & review websites that empower consumers to find the cheapest cell phone services, cell phone deals, home phone, and internet providers available. He has been published in Forbes, US News, Entrepreneur, Huffington Post, Inc.
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Pros
No data cap
No contracts
Price for life option
Speed choices up to Gigabit
Access to over 2 million hotspots
Cons
Services only a few states
Limited plan selection
If you live in New York, New Jersey, or Connecticut, finding a reliable internet service shouldn't be a chore.
Luckily, you have options, as Optimum services your area. We've gone ahead and compiled the important data, molding it all into a comprehensive guide that is easy to digest.
We'll summarize the pros and cons of Optimum's internet packages to help you decide if this is the best internet service provider in your area.
Further, by combining services such as the Optimum Voice home phone service with Optimum internet service and Optimum TV, you have the best chance of saving money since internet service providers like Optimum offer their most competitive pricing on bundles.
Optimum internet speeds
Optimum offers high-speed internet service in the tri-state area. As part of its service, you have access to a wide range of speeds, making it a great choice if you want to engage in a variety of online behaviors such as video chat, playing video games online, streaming movies and more.
By understanding your home's internet needs and speeds, it allows you to choose a high-speed internet connection that aligns most with your preferences so you don't experience lags in service.
High-speed internet:Optimum internet plans offer cable and fiber, with fast internet speeds at an affordable price. However, speeds can vary so it's best to check coverage in your area.
Download speeds: Speeds can vary depending on where you live, but Optimum internet plans start from 100 Mbps ranging up to 1 Gig. You can check your area with our Optimum internet speed test, to see if you can get Optimum fiber internet or cable at your home.
Monthly costs: There's a variety of reasonably priced internet plans starting from around $19.99 a month.
Coverage: Covering NYC and surrounding areas, you can use our coverage map to check Optimum availability in your area.
No contracts:Optimum prepaid internet plans come with no long-term commitments or tie-ins, so there's no worry of early termination fees.
Bundle your services: If you're looking to get a TV and landline, Optimum doesn't offer these as standalone. However, you'll find plenty of Optimum bundle deals that can give you access to these services so you can mix and match your ideal package.
TV channel lineup:Optimum TV packages have 420+ channels. The Optimum channel lineup includes popular channels CBS, NBC, The CW, Hallmark Channel, AMC, FX, and many more. You can choose to add on premium channels like Cinemax for an additional fee.
VoIP: Optimum home phone is a digital service (Voice over Internet Protocol) and offers crystal clear sound.
Calling features: Expect plenty of features including free 411 calls and E911.
Unlimited calling: Local and long-distance unlimited calling in the US, Canada, Puerto Rico, and the US Virgin Islands.
Customer service: Find out more about customer satisfaction and what Optimum customers say with Optimum reviews.
Compare: You can find out more about Optimum services and their main competitors with Verizon FiOS vs Optimum.
Optimum internet equipment & fees
Optimum includes a few things in their starter pack when you sign up:
Optimum App - You'll be able to stream live television or watch On Demand programming on the go thanks to the Optimum App. The Optimum App is included free of charge with your digital cable package. What's also included is multi-room DVR.
Smart Router - What makes this router special is it becomes your home's WiFi hub, where you can connect all your internet devices wirelessly. Furthermore, Optimum upgrades its software regularly so you'll have the most up-to-date technology for faster internet speeds and better security.
McAfee - With this protection, you can browse the internet with confidence knowing you have the latest security tools working to keep your information protected.
Extended McAfee Protection - In addition, you can install the security software on up to 20 internet devices such as your smartphones, tablets, and PCs. Perks of this benefit include: Data encryption, anti-virus/anti-spyware, firewall, device protection, and file shredder
Parental Controls - Optimum's parental control feature allows parents to monitor what their children do online. In addition, it also offers instant messaging monitoring and controls so you can restrict the type of content you don't want your children to view online.
Free Email Accounts - Depending on the package of your choice you could have up to 15 email accounts with 5GB of storage.
Overall, Optimum offers a full complement of perks with its internet service from security features to WiFi hotspots to appeal to diverse needs.
Optimum internet customer service
If you encounter technical issues or have general questions, you can contact Optimum by calling its customer service line or doing the live chat feature.
The American Customer Satisfaction Index states Optimum is one of the best internet providers in terms of customer service. In its study, it ranked Cablevision's Optimum internet with a 69 ranking.
What's more, it received a 13.1 percent increase in satisfaction from 2015 to this year. This shows that while Optimum does have its share of problems, the cable provider is making strides to improve things and its customers are noticing it.
Optimum internet plans FAQs
What is the best Optimum internet plan?
Optimum offers a wide range of internet packages with different internet speeds and prices to suit most people's needs.
How much does Optimum internet cost?
Optimum offers internet plans with prices starting at $29.99 per month.
Does Optimum offer internet only plans?
Yes, Optimum has internet only plans.
Is Optimum internet good?
Optimum has a wide variety of internet plans and speeds to meet most household needs. With no-contract plans, there's no risk to try its services to see if it is right for you.
When you sign up for its internet service, you receive an ample array of benefits like internet protection, a free wireless router, access to many Wi-Fi hotspots and email accounts with storage.
Of course, make sure to read the reviews and opinions from Optimum customers to get a feel for how the company operates.
