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Spectrum simplifies things by offering reliable and affordable cable internet service with no contracts and bundling options to account for your entertainment needs.
We'll summarize the pros and cons of Spectrum's internet packages to help you decide if this is the best internet service provider in your area.
When examining Spectrum internet plans, what we've found was it doesn't offer much in the way of internet packages. However, what it does offer is much more than you would expect.
Spectrum Internet is most affordable when you bundle it with Spectrum TV plans.
With its internet service, you'll receive a free modem, no data caps, and free online protection. What's more, you will have access to Spectrum cable packages with free DVR service, as well as HD service.
With this plan, you receive a locked in price for the first 12 months, and you can cancel at any time. Check out our guide to learn more about Internet and TV bundles.
The Triple Play Select program combines the internet, home phone, and cable TV service all in one affordable package. You typically receive 200 Mbps on the fastest network available.
You also have your choice of TV packages offering 125, 175 or 200 channels, along with unlimited nationwide calling and more for a low monthly price.
Spectrum internet speeds
As noted above, there isn't much in the way of choice for Charter internet packages, so you may have access to only one high-speed internet plan.
200Mbps is more than enough speed for all your internet needs. You can check out our Spectrum internet speed test to ensure you actually receive this speed.
Spectrum internet benefits
High-speed internet:Spectrum internet plans offer fast upload and download speeds, but speeds vary so you'll need to check coverage in your area.
Download speeds: Although speeds can vary with internet service providers, Spectrum internet plans on average start from 200 Mbps ranging up to 1,000 Mbps. You can check your area with our Spectrum internet speed test, to see if you can get Spectrum fiber internet at your home.
Monthly costs: Depending on what you're looking for, there are packages and bundles that can save money, but make sure to read the fine print so you truly get what suits your needs.
Parental controls: Spectrum offers a free security suite to help you keep your kids safe on the internet. You can set time limits, block sites, track online activity, and more.
Coverage: As the second-largest internet provider, Spectrum offers wide coverage, including areas that used to be covered by Time Warner Cable.
No contracts: There's plenty of flexibility with Spectrum prepaid internet plans, with no long-term commitments or lock-ins.
Bundle your services: You can save money with Spectrum bundle deals. Whether you're looking at bundling TV, Internet, and phone or just two services, there are plenty of products and services to choose from.
TV channel lineup: Depending on the option you choose, Spectrum TV packages start from around 125+ channels. The Spectrum channel lineup varies with the packages but can include HBO Max, Showtime, STARZ, and other premium channels. A range of sports channels are also available at an additional cost.
Multiroom viewing: There's no need for additional cable boxes with Spectrum. You can watch TV in other rooms without the extra boxes.
Calling features: Spectrum Voice offers services including caller ID, call blocking, call guard, readable voicemail, and many more.
Unlimited calling: With Spectrum landline service you'll get free unlimited calls to most of North America (US, Canada, Mexico, and Puerto Rico).
International calls: For a small fee you can add international unlimited calling to your home phone service that includes countries like Hong Kong and the UK.
Customer service: Find out more on customer satisfaction and what Spectrum customers are saying with Spectrum reviews.
Charter Spectrum offers you a few pieces of equipment with your internet package:
Charter's internet security suite - Keep your information safe with Charter's free internet security suite.
Internet modem - a free internet modem is great, considering some companies charge a rental fee for theirs--and no data caps.
However, understand that there are other fees, such as tax fees, to take into consideration. Alongside internet service, you may come across a county sales tax, a federal excise tax fee, gross receipts tax, local gross receipts tax, local sales tax, and state sales tax.
Spectrum internet customer service
Customer service is a huge part of having internet service, as you want someone who is going to be there for you when you experience technical issues. As noted before, Charter Spectrum offers technical support 24 hours a day, seven days a week to assist you.
To contact it, you can call their service reps with Spectrum's customer support numbers or access the online chat feature located on its website. Charter Spectrum also has video tutorials in this section to help you better understand the features of your internet service and your bill.
The provider doesn't receive high marks from independent agencies. J.D. Power awarded Charter Spectrum a three out of five on its U.S. residential internet service provider customer satisfaction survey. While this is better than the two out of five Comcast received, it indicates there is room for improvement for Charter Spectrum.
On the Better Business Bureau, Charter is an Accredited Business with an A+ score. Keep in mind that the experiences of one customer are not representative of the company as a whole, but it is important to spot potential issues you may have with the company early nonetheless.
Spectrum internet plans FAQs
What is the best Spectrum internet plan?
Spectrum offers a wide range of internet packages with different internet speeds and prices to suit most people's needs.
How much does Spectrum internet cost?
Spectrum offers internet plans with prices starting at $29.99 per month.
Does Spectrum offer internet only plans?
Yes, Spectrum has internet only plans.
Is Spectrum internet good?
There are many things to like about Charter Spectrum's internet service. For starters, the fact you don't have to sign a contract is huge since many providers do require one. The 30-day money back guarantee is also a big draw.
The biggest concern rests with the pricing now that Charter Spectrum took over Time Warner. Pricing aside, if you want the best internet providers, Charter Spectrum should be on your list of companies to look closer at.
