Online Fax Service Reviews
For any business these days, having access to the right tools and resources is essential in order to help the business operate efficiently. There are many different services that both small and larger businesses have come to rely on in recent years, and with the world advancing into the digital age, many of these present-day technologies are based online.
In years gone by, sending a fax involved heading over to a clunky old machine and guiding pages one-by-one through the feeder while simultaneously keeping your fingers crossed that they would reach their destination. While some businesses still use standard fax machines, the ability to send faxes online facilitates increased speed, ease and convenience for all business or affairs.
Best Online Fax Service: What to Consider
There are a number of online fax services in operation these days, both paid and free of charge. In order to ensure that your business receives maximum benefit from using this type of service, it is important to do your research. Doing your research and browsing the array of options at your disposal can accelerate the decision process and help you achieve peace of mind in all your business affairs.There are a number of factors that you should take into consideration when searching for a reliable online fax services provider. Some of the things to look at include:
- The cost of using the service including any monthly or set up fees
- The ability to get a fax number in your area
- The features available from the provider
- The level of customer support offered
- How secure the information is to ensure confidentiality of your documents
- Whether there is a trial period available to enable you to assess the service
- The type of software or hardware required to use the service
- The provider's reputation and reviews
By looking at these different factors you will find it easier to determine which of the growing number of internet fax services is going to be most suitable for both your business needs and your budget.
The Best Online Fax Services
- Easy to send and receive faxes
- Desktop interface and online facility
- Range of plans available
- Competitive prices
- Free faxes and no set up fees
- Variety of features may seem confusing at first
Ringcentral Fax is a reputable and very efficient online fax services provider, which allows you to send faxes through the use of the company's website or through any email account. One of the key benefits for businesses using this service is that the prices are extremely competitive and are amongst the lowest web-based options on the market. There are no set up fees to worry about and you can enjoy plenty of free faxes to test out the service.
You can select from a range of different plans with Ringcentral Fax. Whether you're a heavy faxer or just need a few hundred pages you can select a plan between 500 and 2500 pages. If you exceed your limit you simply get charged per page you send or receive rather than being cut off from the service completely.
Using the service from Ringcentral Fax is very simple, which means you can get started without any problems. The connection is secure and there are also spam filters and protection as well as a range of other features. You will also benefit from having an account that is password protected. There is a desktop interface through which you can receive or send your faxes as well as the online service.
With its range of features, ease of use, and total efficiency, this is an excellent choice for businesses and it also has a BBB rating of A+. The only downside is that users may find the wide range of features a little confusing. However, with a bit of practice and site navigation this won't be a problem. Whether you are sending or receiving faxes, you will be able to enjoy the flexibility, convenience, and affordability that this company offers.
Verdict - Superb
This is an online fax service provider that has plenty to offer making it the ideal choice for businesses of all sizes.
- A range of flexible plans available
- Generous page allocations with the plans
- Secure service to ensure confidentiality of faxes
- Can be used on a variety of platforms
- Competitive prices on plans plus low costs per page (if you exceed your allocation)
- No feature to add an electronic signature to faxes
- Customer service is not available 24/7
If you're looking for a fax service provider that offers ease of use, flexibility, and competitively priced plans, Metrofax could be the ideal choice for your business. You are able to benefit from a generous send/receive page allowance as part of the fax plan and the company also offers a host of features to make the service even more efficient and convenient.
You can utilize your own fax number with this service and there are no long distance fees for receiving faxes from the USA or Canada. You can choose from a number of plans, all of which come with a range of features. The number of pages you receive will depend on the plan you choose but you can use up your allocation of pages in any combination of received or sent faxes. Be aware that you will be charged for pages over your allotted value but the rate is affordable- 3 cents per page.
When it comes to security, Metrofax offers a fully secure service so that the information in your faxes remains confidential and can only be accessed by your recipient.
You will find that the Metrofax service is very easy to use and set up, and it can be utilized via a number of platforms including your PC, smart device, or web. Unfortunately, there is no around the clock customer service available but the service is very efficient and reliable so you should not encounter any significant issues. There is also no feature for an electronic signature on your faxes.
This provider enjoys a pretty decent rating of B from the Better Business Bureau, which coupled with the other benefits means that it could be an ideal option for those looking for basic online faxing services. However, before you make your decision it is advisable to look at the pros and cons of using this provider.
Verdict - Great
All in all, Metrofax is a great choice if you want a service that is basic, reliable, flexible, and affordable, with a range of plans and a variety of useful features available.
- Plans between 500 and 3000 pages
- Competitive pricing on plans
- Security features to ensure confidentiality
- 24/7 customer service
- A+ rating from BBB
- Lacks international faxing features
- No digital signature facility
For businesses that are keen to find an online fax services provider that offers affordability, simplicity, and flexibility, Nextiva could be the perfect option. This is a reputable company that offers customizable plans to suit a wide range of businesses. You can select the package that best suits the needs of your business and you can even use your existing number with the fax service should you wish to do so.
The number of pages you receive with each of the plans from this provider are generous, which means there's great value Nextiva's plans. You can look forward to 500 pages for sent/received faxes and if you exceed the limit you are charged just three cents per page. There are also other plans offering 1000 or 3000 pages. The affordability and functionality of the plans means that this is a good option for businesses that want online faxing services.
When it comes to security there is no need to be concerned when you use Nextiva, as the company offers secure data services so your documents remain confidential. While this provider does offer a range of features with its plans, it does lack international faxing facilities and this could be a problem for some transnational businesses. However, with its standard faxing services it does offer a high degree of reliability and excellent quality.
You have the ability to view your sent or received faxes anywhere using your email account on a mobile device. If you encounter any problems, day or night, you will be able to communicate with a customer service representative to resolve the issue. It is worth noting that the provider does not offer digital signature facilities. It does, however, enjoy an excellent A+ rating from the Better Business Bureau.
Verdict - Great
By and large, this is a good, solid online faxing services provider and can cater to businesses of all sizes with its good range of plans. If you want a reliable provider that offers competitive prices and a range of features, this service could be the one for you.
- Simple to use service and interface
- Choice of plans available at affordable prices
- A range of features available with plans
- Secure service for peace of mind
- 24/7 customer services with a choice of contact options
- Higher than average cost per page if you exceed your allocated page allowance
- No digital signature facility available
- No mobile fax alerts available
Many businesses that are looking to utilize online faxing services are keen to find a provider that offers simplicity and affordability. These are both qualities that you can expect when signing up for services from MyFax. This internet faxing company is able to provide you with ease of use, enabling you to send faxes via the web or through an email platform. The simple interface makes the service appealing to those who want something that is efficient yet uncomplicated.
You can look forward to a range of features when you use this online fax service, which includes password protected accounts, easy access, a high level of customer support, and unlimited fax storage (although they can only be stored for up to a year). You can send up to one hundred faxes and receive up to 200 with the basic service. However, if you exceed your allocation the cost per page is higher than many competitors-costing ten cents per page. There are a number of other plans available and there is no set up fee with this provider. You should bear in mind, however, that there is no digital signature facility and no mobile fax alerts.
With impressive security features in place, this provider is ideal for those who want to ensure the security and confidentiality of documents. When it comes to support you can enjoy around the clock access with a number of contact options including online chat facilities. There is also a very good knowledgebase enabling you to get all of the information you need to make the most of the service. This provider is not BBB accredited.
Verdict - Very Good
This provider is one that will appeal to those who want a basic, efficient, and simple to use service. You can benefit from reliability as well as a choice of plans when you choose MyFax.
- Simple, easy to use interface
- Quick integration with email such as Outlook
- Mobile access available
- Large file sharing facilities
- 24/7 customer support
- Higher than average costs per page if you exceed your limit
- Not BBB accredited
Although eFax isn't the most competitively priced online fax service provider on the market, it does offer a simple to use service with a wide variety of valuable features. This is a reputable provider and is ideal for those who want to be able to send or receive faxes using a range of platforms such as email, mobile devices, and the web.
You can select from a couple of different plans offering either 150 sent and received faxes or 200. However, if you exceed your limit you will be charged 10 cents per page, which is identical to MyFax but higher than many of the other competitors in the market. Despite its higher costs, this provider does offer a simple to use service that integrates easily with email service such as Outlook. You can also benefit from a digital signature facility, which many other providers do not offer.
Mobile access and large file sharing are two of the key benefits that this provider offers. A smooth and easy to use interface adds to the appeal of this provider. If you do run into any problems along the way, you can resolve your issue with the around the clock customer support team. There is also a comprehensive knowledgebase to help you in the event you need assistance. This provider is not BBB accredited.
Verdict - Good
Although it may not be as cheap as some of its competitors, eFax does offer a range of other benefits, namely its simplicity, features, and valuable large sharing facilities.
Online Fax Service Review Recap
With a growing number of online fax service provider to choose from it can really pay to do your research and check on factors such as affordability, features, efficiently, security, and other key features. By doing this you can ensure you find the right provider for your business needs as well as for your budget.
Best Online Fax Service FAQs
What is online fax or e-fax?
Online faxing, sometimes known as e-fax, is a way to send a document fax over the internet. Compared to the traditional method of faxes (facsimile) which uses a telephone transmission signal, using email fax is a speedy and efficient way to send your documents. A hardcopy is converted to TIFF or PDF data and attached in an email using MIME format. Some of the many advantages of using internet fax include no hardware or software necessary, increased confidentiality, no telephone line required, elimination of the associated costs like paper, and telephone service. A few other perks include the ability to send or receive faxes from any location with access to internet and this includes through tablets or other mobile devices.
How does online faxing compare to the traditional model?
Traditional faxes use a fax machine-an electronic device made up of a scanner, modem, and printer. It transfers data through the telephone line to your desired recipient's fax machine, then prints it out on the paper stored in their machine. The two biggest drawbacks with this method are that your recipient can only receive one fax at a time and it doesn't work with packet-based phone connections like VoIP. Online faxes are significantly more capable at transmitting data to another individual. You won't incur the additional telephone connection charges that apply to long-distance and/or international faxes. Plus, there's a greater degree of security involved because the fax is sent directly to your recipient's personal email account.