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TD Ameritrade Review

Advertiser Disclosure
3rd
  • Monthly Fee$99.90
  • Cost per Trade$9.99
  • Cash Bonusup to $600
  • Free TradesNone
  • Pros
  • Excellent trading platforms
  • 24/7 customer service
  • Experienced and reputable provider
  • No minimum balance
  • High BBB rating
  • Cons
  • Prices higher than some competitors

TD Ameritrade Online Stock Trading

If you are looking for a trading service that excels in a variety of categories, TD Ameritrade is a great well-rounded option although they tend to charge more than some of their competitors, especially in areas like mutual fund and broker assisted trades. However, they offer service that may just be worth the extra expense.

The trade platforms and user friendly service coupled with excellent 24/7 customer care makes for a very pleasant user experience. Reaching customer service is surprisingly simple with an easy phone system that connects you to a live representative quickly and timely responses to emails. Service like that can allow you to overcome obstacles quickly which makes your trade experience more efficient and ideally more lucrative.

TD Ameritrade's advanced trading platforms and comprehensive research is both valuable assets to customers which unfortunately results in higher fees and prices. Their flat trading fee is $9.99 which is much more expensive than some of their discount trading competitors However, they offer service that lower end service providers have a hard time matching.

Platforms

TD Ameritrade offers a few different trading platforms to help fill a variety of needs.

Web Platform. The web platform is a cloud-based platform that provides plenty of tools to accommodate any trader's basic needs. One of the most recent updates is a feature called Social Signals that breaks the latest updates from Twitter about company mergers, new products, and any other relevant information to help you research different companies. They also provide education and training to help you learn about the best trading practices and how to assess the market. Additionally, they provide independent research reports to give even more insights into your investments, as well as, different planning tools to efficiently bundle and balance your securities. This platform works best for those who are just starting out with online trading.

Trade Architect. Trade Architect is a sophisticated platform for traders with a little more experience. Trade Architect provides customizable charts that let you incorporate many different studies and insights. It also makes buying and selling easier by letting you place an order right as different trends emerge. Some other features include real time quotes, heat mapping to let you see which stocks are hot or not, earnings analysis, an events calendar to keep track of corporate mergers and announcements, probability analysis for more in-depth coverage and integrated balances to let you see all account information linked together. They also provide live streaming video from CNBC to keep you updated on the latest reports. This is a great platform for that lets you design your own market strategies.

Thinkorswim. Thinkorswim offers even more analysis and features than Trade Architect or the Web Platform. Here you can get access to even more technical indicators, insights from industry professionals, and it even lets you sync market scans in real-time so that you can stay connected on mobile devices. This platform includes Stock Hacker, which lets you find specific stocks that may be on the move while determining their risk factor or potential for return. It also lets you see how different market strategies might work with theoretical price fields and probability indexes. Another cool feature is the Global currency map that lets you compare prices and currencies all over the world. Thinkorswim also includes many of the options from the previous platforms such as, live streaming CNBC and free educational tools to learn more about trading online. Thinkorswim also lets you see portfolio margin requirements with theoretical pricing models that let you potentially lower the margin requirements. This platform is for serious traders who want their investment options to be as detailed as possible.

Mobile App. The Mobile App includes many of the features described above with options to transfer cash to and from other accounts, free check deposits of up to $10,000, real time streaming quotes, the ability to analyze trends, stocks and stay up to date with the latest news on the market. It does lack some of the options available on the mobile trader app though.

Mobile Trader App. The Mobile Trader App lets you trade stocks, futures, ETFs and many other options. It features all the options of the regular mobile app, but also provides live streaming CNBC coverage and live customer service. You can also customize charts and use real market data to test strategies and theories for no cost with paperMoney®, a tool that lets you make "investments" with the equivalent of Monopoly money. This app is great for traders on the go, who still want to have detailed information about their stocks.

Pricing

TD Ameritrade offers a bit pricier trading at $9.99 per trade. If you want an interactive voice response system to assist you, that turns to $34.99. If you want broker-assisted trades, that costs $44.99 per trade which, is a bit higher than average. TD Ameritrade also has an ETF short-term trading fee for Investors who don't hold on for at least 30-days at $19.99, which when compared to other brokers, leans a bit high. Overall, the pricing is a bit higher than average but the premium services offered and ease of access for beginners makes it well-worth the price.

Account Types and Minimums

People looking for a variety of different account types will be happy with TD Ameritrade's services. Pensions, trusts, Coverdell, Roth IRA's, Simple IRA's and individual 401k's are all available. Another unique feature is the account minimum of $0. Most brokers on average require a minimum of $1,000 but TD Ameritrade makes it easy for beginners to start investing. Those who want trade options must have a $2,000 balance though. TD Ameritrade services both novices and more experienced traders with equal aplomb.

Customer Service

TD Ameritrade offers friendly and supportive customer service available by phone 24/7. There is also the option for email support and live chat, making it easy to get the customer service help you need when you need it. They also provide the option to deal with 126 different local branches so you can get more specialized help in your area. This makes it especially simple for when you are traveling across the country.

Verdict - Very Good

The statement "you get what you pay for" is true, at least with TD Ameritrade. If you are looking for top of the line service and you are willing to pay for it this trader is right for you. Also, one way you might be able to save is with minimum deposits. Unlike many competitors TD Ameritrade has no minimum.

Last Updated:

TD Ameritrade Consumer Reviews

Average Customer Rating

3 out of 10 rating 3 4 User Reviews

User Rating Distribution

Ratings: 10 - 9 1
Ratings: 8 - 7 0
Ratings: 6 - 5 0
Ratings: 4 - 3 1
Ratings: 2 - 1 2
9 out of 10 rating 9 Easy to use system One of the most expensive

I've been with TD Ameritrade for a year now and I think they are the best online trader out there. The systems is easy to navigate and use, so is great even for beginners. The customer support know what they are talking about and have helped with a number of questions I've asked! They are one of the more expensive platforms, but it is worth the money.

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3 out of 10 rating 3 Nothing Customer service is useless

TD Ameritrade are more expensive then other companies out there, which doesn't bother me to pay more if you are getting what you pay for. But you're not. My balances are wrong at the end of every day and when I try to call customer services, as they can say is there a glitch in the system. They have the most advanced systems, so if there are so many glitches maybe they should simplify it. I am looking to move my account as I am fed up with their incompetancy.

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1 out of 10 rating 1 None Terrible customer service

Absolutley useless company and their customer service is terrible. Stay away!

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2 out of 10 rating 2 None Too many mistakes with customers money

They are supposed to have the most advanced technical system, but their customer service is non existant. Every time I call to explain my account is incorrect I'm told it's a glitch!

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.