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Community Phone Reviews in 2022

Community Phone customer reviews

Community Phone
Average Customer Rating17 User Reviews
User Rating Distribution
5 Stars12
4 Stars2
3 Stars0
2 Stars1
1 Star2
0 Stars0
Starting at:$49/mo
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Read 17 user reviews

Outage not communicated

Reported an issue with my base on Friday 6/10/22. Customer support said that they would send a new base unit. Today is Wednesday. After emailing for several days asking for information about shipping, it is now been 5 days without phone service. Finally a response today from customer support stating that they have a network outage which will go on for another day or two. So no phone service for a week!! Glad my back-up is with Verizon!!

Reliable service, great support

Needed landline service for my mom but the only options were internet-based. Not an option for her. Community Phone rep was patient explaining how it works, she got the base in the mail in a few days and was able to hook it up herself. Connects to cell towers, which is not what I was looking for originally but works just fine and lets her keep her landline phone. Highly recommend!

This phone is exceptional great.

My experience with this phone goes above and beyond the technological phase in listening and conducting calls excellent output.

Excellent service, email response

Straight-forward hookup, no problems with good caller ID and message retrieval beats CenturyLink landline costs and service.

Simple and less expensive than our other carrier.

"My issues were resolved quickly and courteously."

Terrible customer service

Customer service needs alot of training. They work from home and are not focused on the task. Im canceling my service. All I wanted to do was switch debit card.

5 star service!

From our experience Community Phone has been doing great. Installation was easy and the base arrived faster than we expected. I've had no issues with my phone. Best of all I'm saving so much on my monthly phone bill.

Great consumer value!

Pleased to support a locally owned business which offers savings without loss of service. I was happy to work with Ana and port my landline over.

It's great.

I was skeptical at first. As a lawyer, my phone line is my business. Now I save $50/month over AT&T.

So easy to order and way cheaper than Centurylink

"I ordered the phone online, it shipped quickly and was easy to set up and make calls straight away, no tech knowledge needed!"