RCN Customer Service is very helful over the phone
I have had RCN for quite a while. Their internet service is good though it can suddenly slow down and two times the price went up.
Everything RCN did to set us up have been smooth and prompt. CS is super friendly and internet packages are very reasonable compared to top competition.
Internet speeds are okay, but not super speedy. It is quality and there's barely any disruption.
I have had so many issues with this service - the main one being intermittent outages.
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