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Sparklight Reviews

Sparklight customer service ratings

Sparklight
Average Customer Rating10 User Reviews
User Rating Distribution
5 Stars4
4 Stars3
3 Stars2
2 Stars0
1 Star1

Read 10 Sparklight user reviews

spotty connection and terrible customer service

I pay for 300 MPS and sometimes get 60. I watch streaming tv in one room and my guest has spotty internet in another room

Customer service

I am on my third TIVO within about two years and I lose all my last pass settings. But the customer service is great. It is refreshing to quickly on the phone who is knowledgeable and speaks English. That is the main reason I stay with them.

Courteous Customer Reps

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

Overall service

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

Decent customer service

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

Overall service

The overall service from Cable One is excellent. The only issue I have is that I don't believe the internet speed is what we were told on signing up, but it doesn't cause any problems as with 3 kids playing games, watching movies online all at the same time, we never have any trouble.

Quick Technical Response

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

Quick Technical Response

The few times we have had issues and our internet has gone down and it can't be fixed over the phone, an experienced technician has always been out quickly and fixed the problem. They are always informative and helpful.

Decent customer service

I've been with Cable One for over 5 years now as they offer the best internet speeds in our area. However when I upgraded our plan I didn't realise the data cap on it, which is very annoying when we have hit that twice so far.

Courteous Customer Reps

I've been a customer of cable one for 3 years and they have a great courteous, knowledgable support team and although there are connection downtimes, who doesn't get that with their internet service? No internet service is perfect.

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Sparklight Specs

Services:TV/Internet/Landline
States Covered:21 states
Population Covered:3.4M
Connection Type:Cable & Fiber
Internet Speeds:15Mbps - 1,000Mbps (varies by area)
Modem:Included
TV Channels:275+
On Demand Library:100,000+
4K Channels:No
Contract:None

Sparklight Company Info

Company Name:Cable ONE
Founded:1983
Headquarters:1314 N 3rd St # 3, Phoenix, AZ, 85004-1749
Employees:1,001 - 5,000
Customer Service:1 (877) 692-2253
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter