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Verizon FiOS vs Optimum in 2021

Compare Optimum and Verizon internet deals & bundles

Optimum vs Verizon comparison

If you're moving or dissatisfied with your current internet service, then you'll probably be interested to find out who offers the best internet service in your area.

Verizon FiOS and Optimum Cable might be offered, so you could very well be making a decision on which provider would suit you best.

So between Verizon FiOS and Optimum Cable, which provides the better service?

Inside this review, you'll find overviews of the both Verizon FiOS and Optimum, including the coverage map, internet service, and more. This will allow you to make an informed decision as to who wins the Verizon FiOS vs Optimum battle.

Verizon vs Optimum: features comparison

Verizon FiOS

Optimum

Monthly Price$79.99-124.99$59.95-104.95
Contract Terms2-year contractno contract
Setup$99$99
Channels425+220-420
Max HD Channels160+varies
DVR StorageUp to 200 hours300 HRs
Download Speeds100-940 Mbps450 Mbps
Upload Speeds100-880 Mbps50 Mbps
Availability10 states4 states

Verizon vs Optimum: internet deals

Both Verizon FiOS and Optimum offer similar internet plans.

Verizon internet deals

Verizon FiOS Internet

Call to order now: (888) 512-1582
Download
200-940 Mbps
Channels
125-425
Calls
Unlimited
Monthly Price
$30-150
See all plans
Call to order now: (888) 512-1582

Verizon FiOS Internet Only Plans

Package

Internet

TV

Phone

Price

Fios Internet 200 Mbps

200 Mbps

$39.99

Fios Internet 400 Mbps

400 Mbps

$59.99

Fios Gigabit Internet

940 Mbps

$79.99

Verizon FiOS TV Plans

Package

Internet

TV

Phone

Price

Your Fios TV

125 Channels

$56.00

More FIos TV

300 Channels

$76.00

The Most Fios TV

425 Channels

$96.00

Verizon FiOS Landline Plans

Package

Internet

TV

Phone

Price

Fios Digital Voice

Unlimited

$29.99

Verizon FiOS Triple Play Bundles

Package

Internet

TV

Phone

Price

Your Fios TV + Internet 200 + Digital Voice

200 Mbps

125 Channels

Unlimited

$109.99

More Fios TV + Internet 200 + Digital Voice

200 Mbps

300 Channels

Unlimited

$129.99

The Most Fios TV + Internet 200 + Digital Voice

200 Mbps

425 Channels

Unlimited

$149.99

Call now to order: (888) 512-1582
Pros & Cons

Pros

  • 100% fiber network

  • Speed options up to Gigabit

  • Equal upload and download speeds

  • No contracts

  • Good customer service reputation

Cons

  • Limited availability

  • More expensive than competitors

Provider Benefits
  • Service is run on 100% fiber optic network

  • No annual contracts

  • Plans with speeds up to Gigabit

  • Reliable service

  • Fast upload and download speeds

  • Live online chat support

  • 24/7 Facebook messenger support

Verizon internet only plans

PackageSpeedPrice
Verizon FiOS Fios Internet 200 Mbps200 Mbps$39.99
Verizon FiOS Fios Internet 400 Mbps400 Mbps$59.99
Verizon FiOS Fios Gigabit Internet940 Mbps$79.99

Verizon FiOS internet brings you incredibly fast speeds via an optic fiber. The slower-tiered speeds, while by no means slow, are far more affordable than the speedier options available.

Overall, FiOS is a great value for your dollar, but only until you reach 150 Mbps connection speeds. Unfortunately, there is a rapid increase in price between the 150/150 and 300/300 tiers.

So if you're a personal user, you may want to stave off from the 300 Mbps and 500 Mbps tiers. Most likely, you'll need no more than the 150 Mbps download and upload speeds.

Optimum internet deals

Optimum Internet

Call to order now: (888) 492-9415
Download
300-940 Mbps
Channels
50-420
Calls
Unlimited
Monthly Price
$40-159.98
See all plans
Call to order now: (888) 492-9415

Optimum Internet Only Plans

Package

Internet

TV

Phone

Price

Internet 300

300 Mbps

$39.99

Internet 1 GIG

940 Mbps

$45.00

Optimum TV Plans

Package

Internet

TV

Phone

Price

Core TV

220 Channels

$74.99

Select TV

340 Channels

$99.99

Premier TV

420 Channels

$119.99

Optimum Landline Plans

Package

Internet

TV

Phone

Price

Phone

Unlimited

$39.99

Optimum Triple Play Bundles

Package

Internet

TV

Phone

Price

Internet 300 + Core TV + Phone

300 Mbps

220 Channels

Unlimited

$124.98

Internet 300 + Select TV + Phone

300 Mbps

340 Channels

Unlimited

$139.98

Internet 300 + Premier TV + Phone

300 Mbps

420 Channels

Unlimited

$159.98

Call now to order: (888) 492-9415
Pros & Cons

Pros

  • No data cap

  • No contracts

  • Price for life option

  • Speed choices up to Gigabit

  • Access to over 2 million hotspots

Cons

  • Limited availability

  • Hidden fees that add up

Provider Benefits
  • Wi-Fi hotspots access

  • Free virus and malware detection from McAfee

  • No contract required

  • Smart Router included

  • Good range of plans to choose from

  • No data caps

  • Customer support available Monday to Sunday 8am to 6pm

Optimum internet only plans

PackageSpeedPrice
Optimum Internet 300300 Mbps$39.99
Optimum Internet 1 GIG940 Mbps$45

Optimum's internet packages now offer standard pricing, though a while back there used to be a base price for internet service, then you will be charged extra depending on your desired speed.

With the free smart router, you are saving more money, so if you're aiming for faster download speeds at lower prices - unless you're concerned about the upload speeds - then you should consider Optimum Cable.

With that being said, you'll receive a better bargain with Verizon FiOS if you opt for anything lower than the 200 Mbps download tier, especially when you factor in the symmetrical upload speeds.


Verizon vs Optimum: bundle deals

Let's see how the bundles hold up.

Verizon bundle deals

Verizon triple play packages

PackageSpeedChannelsPhone PlanPrice
Verizon FiOS Your Fios TV + Internet 200 + Digital Voice200 Mbps125Unlimited$109.99
Verizon FiOS More Fios TV + Internet 200 + Digital Voice200 Mbps300Unlimited$129.99
Verizon FiOS The Most Fios TV + Internet 200 + Digital Voice200 Mbps425Unlimited$149.99

The FiOS bundles from the fiber-optic network company are nothing to scoff at either, especially the triple play bundle.

With the Triple Play bundle, you can receive 150 Mbps internet speeds, plus Custom TV (which is highly flexible and thus more desirable) and unlimited home phone service, all at an affordable price - well, during the two-year agreement, anyway.

After that, it will be a bit more expensive. As the cherry on top, you can access your Verizon FiOS service from your mobile device.

Optimum bundle deals

PackageSpeedChannelsPrice
Optimum Internet 300 + Basic TV300 Mbps50$50
Optimum Internet 300 + Core TV300 Mbps220$74.99
Optimum Internet 300 + Select TV300 Mbps340$99.99
Optimum Internet 300 + Premier TV300 Mbps420$119.99

Optimum triple play packages

PackageSpeedChannelsPhone PlanPrice
Optimum Internet 300 + Core TV + Phone300 Mbps220Unlimited$124.98
Optimum Internet 300 + Select TV + Phone300 Mbps340Unlimited$139.98
Optimum Internet 300 + Premier TV + Phone300 Mbps420Unlimited$159.98

When it comes to bundling, Optimum also has your back. When you enter your address, you will be provided with a variety of different packages to choose from. You can choose between Double Play or Triple Play bundles before you customize them.

Some bundles may even include promotional benefits. For instance, there are some Triple Play packages, such as the Optimum 200, Preferred Cable TV (Optimum TV service), and home phone service (Optimum Voice), that will toss in a $200 Gift Card.

Overall, the fact that you can customize your Optimum Voice, Optimum Online, and Optimum TV service packages is a major incentive.


Verizon vs Optimum: internet speed

Price and value are strong influences on deciding whether to join Verizon FiOS or Optimum cable, but there are other factors to consider, such as the customer service score and the speeds you'll truly receive compared to what is advertised.

So what can be gathered from the data at the beginning of the comparison is that while Verizon FiOS' high-speed internet offers speeds up to 500 Mbps and boasts the highest ACSI score available in the industry, its actual speed vs. advertised speed percentage is lower compared to Optimum Cable, meaning that you are earning more for your dollar with Optimum Cable than Verizon FiOS.

That being said, the particular data point is rather inaccurate, as the 50 Mbps option no longer exists; unfortunately, the data was measured in 2015 by the FCC. So while the actual speed vs. advertised speed isn't exactly as reliable, the ACSI score most certainly is. Optimum Cable has the second-best scores in the industry, just five points above the industry average of 64.


Verizon vs Optimum: coverage

Unfortunately, Verizon FiOS only covers nine states and 14 total areas, with the most extensive coverage blanketing Pennsylvania, New Jersey, and New York.

Optimum Cable, while a good option for many, is unfortunately limited to four states: New York, Connecticut, New Jersey, and Pennsylvania.

That means that FiOS, while limited to nine states, covers more area than Optimum Cable. Nevertheless, it is a good idea to check to see if Optimum is available in your location.

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Verizon vs Optimum: customer service

FiOS offers the best customer service in the industry, even if the industry is notorious for poor customer service. Nevertheless, the service boasts an American Customer Satisfaction Index score of 73, which is nine points higher than the industry average of 64.

Concerning customer service ratings, Optimum is right behind Verizon FiOS with an ACSI score of 69, a 13 percent gain over the previous year, so you'll receive decent customer service if you decide to join Optimum.


Verizon vs Optimum FAQs

Is Verizon better than Optimum?

Verizon can offer faster speeds and reliable service, but Optimum offers high speeds at lower prices.

Is Verizon cheaper than Optimum?

No, Optimum offers cheaper plans overall.

Does Optimum have a fiber optic network like Fios?

Currently Optimum does not have a fiber optic network.


Recap

While Verizon FiOS offers speedier packages, more reliable customer service, and better pricing at slower tiers, Optimum Online is a better bargain at faster tiers, complete with a free modem and better-than-average customer service.

If you're looking for faster connection speeds and if it's available in your area, then Verizon FiOS is the better choice.

Otherwise, it's best to go with Verizon FiOS, especially for the symmetrical upload speeds.

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Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.