AAA Roadside Assistance
AAA, as the American Automobile Association is commonly known, is by far one of the best known roadside assistance companies out there. The company covers you not only for roadside assistance but also services like auto maintenance advice, battery replacement, information on gas prices, automotive news, auto buying, and a selection of exclusive repair shops dubbed "AAA approved auto repair" shops. After reading through AAA's roadside assistance service, here is what we think: AAA has an extensive network of agents across the country with a first rate customer service department. They've maintained their economic standing over the years and have made the necessary changes to improve customer satisfaction. You have the convenience and reliability of online account management as well as additional resources on their site to further your education.
Plans and Pricing
With plenty of benefits, AAA offers three different kinds of plans to best suit your needs. If you're looking to know what the differences are between each plan. We've got you covered.
Classic - As part of your classic membership plan with AAA, you will get access to many great features for $66. If you're worried about needing a tow truck in the middle of the night, in the middle of nowhere, AAA offers 4, up to 5 mile tows per year. If your car won't start, AAA will send someone over to provide emergency starting service at any time. You will also get someone to jumpstart your battery at no extra cost to you. If you have a flat tire and don't know how to fix it, AAA will send service right over. If you need some fuel after your car has run out, you can call AAA and they will provide you with fuel delivery. The only thing you pay for is the fuel itself. If you accidentally get locked out of your car, AAA gives you $50 towards lockout services.
If your car gets stuck in some mud or some snow, you can rest assured knowing that AAA will send someone over to get you out. If you need to pay for car rental, lodging, or food during a road trip because of an accident, AAA will give you up to $600 in trip interruption coverage. If you are in an emergency and need some money, AAA offers emergency check cashing service. You can also get rewards points with Hertz if you rent a car with them. Another cool feature is access to Triptiks, maps, and TourBooks to help you plan any vacation across the US.
If you need to update your passport photos, AAA offers that service for a small, nominal fee. If you get into an accident, AAA will provide legal reimbursement. You'll also get coverage for personal accident and travel accident insurance. AAA offers the most services out of any other roadside assistance service. You can get access to a whole host of practical services for a low cost.
Plus - For $101, you can get access to all of the classic coverage, plus a whole lot more. With the Plus coverage you can get up to 4 100-mile tows a year, free fuel delivery, more help when it comes to winching or extricating your car, up to $100 for lockout services, up to $1000 in trip interruption coverage, 2 sets of free passport photos per year, a higher amount of legal fee reimbursement, and a higher amount of insurance coverage. If you pay a little bit more, you'll find that it goes a long way to keeping you safe.
Premier - If you want to go all out when it comes to making sure you're safe and covered, then AAA's Premier coverage is what you are looking for. For $127 to start, you will get access to everything in both plans, with a whole lot more. If you need towing services, you'll get one 200-mile tow and up to three 100-mile tows a year. You'll also get up to $150 towards lockout services, up to $1500 in trip interruption, more reward points for using Hertz, unlimited passport photos all year, and up to $500,000 coverage in travel accident insurance. You will be able to get up to $500 to take your vehicle back home in case of an emergency.
You can also get up to $100 in home lockout services. As part of your premier membership you can also have access to 24-hour concierge services to help you with whatever you desire, 24-hour access to emergency medical services, a one day free car rental with tow should you need it, and a toll-free number for premier members only to offer you any kind of dedicated service you would expect from AAA. These features are really helpful for those who plan on keeping themselves and their families safe. You'll find that with the premier you'll be sleeping easy knowing that you'll be taken care of.
Motorcycle and RV
If you're looking for roadside assistance with your motorcycle or recreational vehicle, AAA has what you need. For $35 a year, AAA will protect you and your motorcycle with services like towing, free fuel delivery, locksmith services, winching, theft coverage, trailer coverage, and trip continuance. For those with an RV, you can only get access if you have a Plus plan or a Premier plan. Also, your pricing depends on your vehicle size. You will be able to get towing, fuel delivery, locksmith service, flat tire service, and trip continuance coverage. Don't worry about taking your family on a road trip and not being covered. AAA will be on the lookout for you.
Verdict - Very Good
AAA is certainly in the category of excellent vehicle care and their roadside service plan gets 5 stars. Not only does its customer service department provide stellar assistance, the organization itself gives you a wealth of information about breakdown cover on its website, in addition to the various products and services it provides to existing and potential members.