Best Online Shoe StoreReviewAdvice

Best Online Shoe Store for 2016

Like shoe shopping? Expand your search to the world wide web with these helpful online shoe stores.

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Best Place to Buy Shoes Online

If there's one thing women love, and can't seem to get enough of, it's shoes. Stilettos, slingbacks, sandals-the list is endless. For many of us, however, our credit cards have a very distinct limit so it's crucial to find the right styles at the right prices. Acquiring women's shoes online can offer not only a broader selection of women's shoes but at significant markdowns.

How is that possible? Well, since online merchants don't have the same amount of overhead as brick-and-mortar businesses they are able to translate those savings onto the sales tag. The most trusted stores for women's shoes online will be able to accommodate a range of budgets and fashion tastes. What's more, they should automatically offer free returns and exchanges in case the shoe doesn't fit impeccably.

Best Online Shoe Store: What to Consider

There are more than a few factors to contemplate before you click the 'buy now' button. Among those considerations are:

Selection of Inventory

Does the site have the styles you like at a reasonable cost? Examples of women's shoes include flats, boots, slippers, athletic, orthotic, and, of course, heels. Women who have particularly narrow or wide feet may also require specialty sizes for their needs.

Shipping and Returns

So you found a pair of shoes that look perfect online, only to realize that they're too large or small once they arrive at your doorstep! Once the initial disappointment wears off, put the shoes back in their original packaging and send them back to the retailer. Typically online shoes stores have a lenient return policy because they realize that buying shoes without actually trying them on can be a hit or miss attempt.

Customer Service

Is customer service available by phone or online? Customer testimonials are a great way to assess the level of satisfaction among returning and even new customers. Throughout our search for the top shoe stores, we weigh the pros and cons of each provider in addition to firsthand accounts.

The Best Online Shoe Stores

Zappos Review

  • Pros
  • 365-day return policy
  • Free shipping
  • Large inventory collection
  • Convenient search filters
  • 24/7 customer service
  • Cons
  • Doesn't price match

The concept of Zappos.com was born in 1999 when the founder, Nick Swinmurn, was unable to find the right shoes in his local San Francisco mall. Frustrated with his futile attempts, Swinmurn decided to launch Zappos so that men and women across the nation could find their perfect fit-without the hassle.

This shoe retail giant has an extensive selection of women's shoes from brands like Madden Girl, Calvin Klein, Michael Kors, ALDO, and more. In the women's boot section alone there were over 6,800 search results!

With such a wide-ranging selection, Zappos implemented search functions of the left-hand side of each category page so you can easily narrow your options by size (1-20), width, style, color, occasion, brand, price, material, theme, accents, pattern and heel style. If you can't find the shoes you're looking for based on those filters options, they might not exist.

When you're ready to place your order you'll be pleased to know shipping is free on purchases as well as returns to add to that, they boast a 365-day return policy. If at any point during your experience you have a question or concern you can pick up the phone and reach an agent 24/7 or chat with them online.

Verdict - Superb

Zappos.com caters not only to women but men and children as well. Apart from shoes, the retailer offers beauty care, handbags and accessories, plus clothing. What they don't do is match competitors prices so in certain cases, if you find a lower advertised price by another retailer you may want to purchase it from them. Remember though that Zappos has free shipping on shoes orders so include that competitor's shipping cost into the total price.

Heels.com Review

  • Pros
  • 115% Price Protection Program
  • Free 2nd-day shipping
  • Free returns
  • Contact by phone or online
  • Frequent coupons and promotions
  • Cons
  • Limited customer service hours

Based on its name, you may assume that Heels.com only sells heels but that's far from the case. Aside from stilettos, this site sells flats, wedges, boots and more.

Launched in 2007, Heels.com has offered women the trendiest styles with a good old fashioned guarantee to stand behind. If within 14 days of purchasing shoes from Heels.com you find a lower advertised price from a competitor (not sale or discounted merchandise), you have the right to submit a Price Protection inquiry. The full details of the 115% Price Protection guarantee are described on their page.

In terms of sizes and styles, this company has everything under the sun and even organizes the website so that it's quick and easy to find your favorites. Sizes start at 5 and go up to 12 while styles include:

  • Spectator
  • Thigh Boots
  • T-Strap
  • Pumps
  • Sandal
  • Knee Boots
  • Dorsay
  • Ballet Flats
  • Ankle Boots
  • Ankle Wrap

You get second-day free shipping with every order plus free returns-both great perks. Moreover, the site frequently promotes sales and coupon codes to skim some more off the final checkout price.

Verdict - Great

If you want even more incredible offers, consider joining their loyalty program which earns you $1 for every 15 points you rack up. Those points will then be applied to your checkout total. Overall we love how convenient this site is and the fact that they're flexible with returns and price matches. The one downside is that their customer service is not 24/7 so you'll have to reach out during their normal business hours Monday through Friday.

Shoemetro Review

  • Pros
  • 100% satisfaction guarantee
  • 60-day return policy
  • Comprehensive filter tools
  • Contact via phone or email
  • Positive customer reviews
  • Cons
  • Out-of-pocket shipping costs
  • Limited customer service hours
  • No rewards program

Finding name brand shoes at an affordable price is often easier said than done. Whether you're on a mission to find a specialty pair or just want a sneak peak at the newest releases, Shoemetro.com is the place to do it.

The customer testimonials speak for themselves:

"This is where I purchased my 2nd pair of VERY HARD TO FIND DKNYC shoes. They are beautiful. Delivery was on time. Will definitely purchase from Shoe Metro again!" -Natalie C.

"Beautiful MIA boots! Great price, lightning fast 2-day shipping to Canada. I am a repeat customer and will definitely be back" –CJ

The positive remarks literally go on for pages. Browsing through their clearance section, we noticed significant markdowns-upwards of 80 percent off the original retail price!

Shoemetro.com's selection is huge, to say the least. They have everything from flats to slingbacks. With every purchase, you get 60 days to return it for a full refund, minus the cost of shipping.

Verdict - Very Good

As it stands with selection, shoemetro.com's inventory of shoes is comparable to Heels.com and Zappos.com. Customers can sign up for email alerts to receive exclusive sales and promotions but there is no loyalty program to rack up rewards. That aspect along with the limited customer service hours is what puts this provider a tier below the previous two.

6pm.com Review

  • Pros
  • Free shipping on all orders
  • Daily deals and offers
  • Range of brands and styles
  • Rewards program
  • Great search filters
  • Cons
  • 30-day return policy
  • No exchanges
  • Out-of-pocket shipping costs

Owned by Zappos since 2007, 6pm.com is another hot spot for deals on women's shoes, apparel, and more. With savings up to 75% off name brands, it's easy to get carried away on this site.

Of the 517 brands they carry, some of the ones that stand out include:

  • Adidas
  • Guess
  • Coach
  • Tahari
  • Sperry
  • Tommy Hilfiger
  • Anne Klein

To sweeten the pot a little, 6pm.com features daily deals and offers when you sign up for the email newsletter.

Another way to accumulate savings is to join their rewards program. The program is based on a points system in which you earn 10 points for every $10 in purchases (pre-tax and shipping). At increments of 400 points, you'll get a coupon for 10% off your next purchase. The points never expire and it's free to join so you might as well take advantage of it.

The search filters on 6pm.com are very similar to the Zappos site. Zero in on the 'sole mate' by selecting the size, color, price, pattern, theme, accent, etc. Standard shipping on all orders is free but you will pay out-of-pocket shipping if you need to return your purchase. What's more, they don't accept exchanges, only returns for a refund of your payment.

Verdict - Very Good

As a whole, 6pm.com is a trusted site with an inventory selection that surpasses many of its competitors. Their return policy is somewhat short at only 30-days but they make up for it in other ways.

Shoeline Review

  • Pros
  • Free shipping
  • No sales tax
  • Guaranteed for one year
  • Email club
  • Large inventory
  • Cons
  • 30-day return/exchange policy
  • Limited customer service hours
  • Fewer search filters

Women looking for a site designed with simplicity in mind should definitely stop by shoeline.com. With such a broad collection of shoes to choose from and features like free shipping, no sales tax and easy exchanges, it's no wonder so many women are dazzled.

The site has a little less than 60 brands in the women's shoe department which is considerably less than other shoe retailers like Zappos.com and Heels.com. Despite fewer brands, they still have a nice mixture of style, colors, and sizes. In particular, they have a wide array of work and outdoor shoes which is sometimes rare to find because many sites cater to other fashions.

Shoe sizes start at 4 and go up to 13 (narrow and wide sizes as well). One of the biggest perks is the fact that they don't charge sales tax or shipping fees. These really add up quickly, especially when you're purchasing multiple pairs of shoes. They sell men and children's shoes as well but don't have any type of apparel or clothing apart from socks.

Verdict - Good

After receiving your order, you have 30 days to either return them for a refund or exchange them for a different pair. This site has a solid foundation but could use some refined filter tools to more accurately narrow your search. What's more, their customer service is not 24/7 or available through online chat.

Best Online Shoe Stores Recap

Picking up a pair of new women's shoes online has never been easier with the array of online shoe retailers. From the comfort of your home, you can browse, purchase and receive your order-all in a matter of days. The best sites will have a diverse array of colors, styles and sizes in addition to a customer satisfaction guarantee. So what are you waiting for? Start shopping!

Best Online Shoe Stores FAQs

Are all shoes sizes the same across the board?

Not all women's shoe sizes are the same. Unfortunately for people who do a lot of global traveling, shoe sizes are not measured in the same units around the world. This is because there is not one universal measurement used around the world, in the same way, that one part of the world uses the metric system and another part uses imperial units.

There are ways to find out your shoe size in different countries by using a shoe conversion chart which should be available at the shoe store or online. Also, shoe sizes come in, at least, four different categories; men, women, boys and girls. In some cases, if a woman's foot is too large she will then move up to a man's size. Another helpful tip when trying on shoes is to try on the shoe opposite of the dominant hand because for most people it is the larger foot. For example, if you are right handed, when trying on shoes, try on the left one first.

Is it possible for identical pairs of shoes (same model/make) to fit differently?

If you have a favorite pair of shoes that get damaged and you plan on replacing them, don't count on those shoes being the exact same as your old ones. There are different variables that can cause shoes of the same make or model to feel different from each other. When some shoes, such as ballet shoes, use certain materials that are difficult to standardize, there may be something making them fit differently. In ballet shoes, it is the leather. Every piece of leather has a slightly different grain which will cause it to be a little different from every other ballet shoe. Another example would be comparing a freshly made shoe from a shoe that many people have tried on. The worn shoe, even though in good condition, will be looser than the newer, form fitting shoe.

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.