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Tax Defense Network Reviews

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  • Pros
  • Excellent ethics policy
  • Dedicated client support
  • Flat rate pricing, no retainer
  • Good refund policy
  • Three days to cancel service
  • Cons
  • Refund period not as long as other companies

Tax Defense Network Tax Debt Relief

Best Value Award 2016

Tax Defense Network is an industry leader in tax debt help and has been in business since 1997. They are based in Jacksonville, Florida, and work in all fifty states, addressing every type of tax debt problem. Starting in 1997, the Tax Defense Network has helped resolve $3.3 billion of tax debt for its clients, negotiating with the IRS on their behalf and getting them relief from tax liens and asset seizures. The staff at the firm is highly qualified, including tax attorneys, certified public accountants, enrolled agents, an ex-IRS agent and Spanish speakers.

They acknowledge the fact that industries surrounding taxes are marred by scandals and fraud, which is why they maintain a strict code of ethics. They define their philosophy with a two pronged motto which they call FIRE & ICE. FIRE, or fully informed with realistic expectations, is their belief that a tax debt relief firm should make realistic claims on which they can deliver. ICE, or ideal client experience, is the belief that they should produce the best possible level of service without over-hyping with false promises. This level of commitment to honest and clear service is essential when trusting tax firms with your information and money.

Fees and Transparency

Tax Defense Network delivers on their commitment to quality service in several ways. They don't charge retainer fees; prices are flat rates that never change. Fees are based on addressing the specific actions required to bring you into compliance with the tax authorities.

While the specifics of their fees are not revealed at the website, you can get information on their flat rates during a free initial consultation about your tax debt problem. You make your decision on whether to hire them knowing the fee up front. Flexible payments and financing options are available to qualified clients.

The Tax Debt Relief Process

Tax Defense Network leads with the message that tax debt relief is within reach. They spell out the obvious, that an IRS back tax notice will tell you exactly how much you owe, for which tax years, when you are expected to pay, and what other collection actions may be pending. In short, they underline that overcoming fear and anxiety about your situation, and simply reading your notice carefully is the first step to solving your tax debt problem.

They recommend a review of your tax returns and financial records to verify whether the tax debt is correct. If not, you can challenge the IRS and get the debt dropped. If the tax debt notice is accurate, it's time to look at relief options.

Begin With a Free Consultation

At your free consultation, a tax debt specialist looks over your financial and tax situation. They map out an efficient solution based on your ability to pay your tax debt, utilizing IRS guidelines. This no-cost evaluation includes a plan of action for you to review. You are under no obligation to officially hire Tax Defense Network at this point. With their years of expertise and passionate commitment to tax debt help, enlisting their aid is worth serious consideration for some taxpayers.

Relief Service Options

Bringing their knowledge of the tax code to bear on your behalf, Tax Defense Network works to get you in compliance with your tax obligations, negotiating with the IRS to enroll you in a tax relief agreement or program. The IRS itself offers a variety of tax debt relief options, including installment programs and payment plans. The tax specialists at Tax Defense Network are adept at negotiating payment schedules that are affordable to you, given your current economic status.

Some taxpayers qualify for the Currently Not Collectible program, a temporary delay in making payments due to financial hardship. While this is helpful in the short term for those whose expenses exceed their income, it does not remove a tax debt. Another IRS program, the Offer in Compromise, allows some taxpayers to pay their back tax liability at a reduced amount. There are some scenarios in which you may qualify for actual IRS forgiveness of debt, including bankruptcy in some instances.

The firm also helps with IRS appeals and penalty abatements, such as working to end a tax lien against your assets.

Refund Policy

Tax Defense Network is confident in their work and work to resolve any issue that clients might have with their service, which includes a refund policy. After you have hired Tax Defense Network, you have three days to change your mind, which can take the pressure off. Some tax debt services allow a longer window to request a refund, the one weak area for this otherwise excellent company. A two week guarantee period would boost consumer confidence in the firm.

Customer Service at Tax Defense Network

The company has excellent customer service, and an A+ rating with the BBB. They can be reached from 9 am to 6 pm by phone and by email. They also have a dedicated customer service department called Gold Start Client Care which handles any complaints that existing clients might have. They also offer clients resources to learn more on a range of tax related topics.

The company also maintains a blog, giving both clients and the general public access to a lively array of tax related articles and information. Covering topics such as deferring taxable income, making charitable contributions and the statute of limitations on tax debt, Tax Defense Network fills in the blanks on tax planning and oversight of your entire financial well-being. In addition to guiding you to successfully solving your tax debt problem, they provide resources to guide you to a sensible, money-saving approach to financial health.

Verdict - Superb

Tax Defense Network is an excellent choice when looking for tax debt assistance. From your initial free consultation, you appreciate that tax debt relief is a process you can take to a successful conclusion. Your peace of mind gets an instant boost with the confidence that you are on the path to compliance with the tax authorities, from the IRS to your local state agency. Their ethical standards of Tax Defense Network, fair pricing policies and dedication to customer service make them a trust worthy company.

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Tax Defense Network Consumer Reviews

Average Customer Rating

9 out of 10 rating 9 4 User Reviews

User Rating Distribution

Ratings: 10 - 9 3
Ratings: 8 - 7 1
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 0
9 out of 10 rating 9 Fast tax relief None

I could not believe how efficient Tax Defense Network was. I had been struggling with tax debt for a few years and with one phone call they have helped get my finances back on track. Thank you TDN!

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8 out of 10 rating 8 Professional service None

Thanks to tax defence network my IRA debts are cleared and I'm stress free!

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10 out of 10 rating 10 Great customer support None

TDN are a truly amazing company. Whoever you speak to is supportive and helpful and they have been fantastic with helping me fix my tax debt.

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9 out of 10 rating 9 Fantastic customer service None

After struggling with my tax debt for long enough I came across Tax Defense Network and gave them a call. The advisors are really friendly and professional. They talked me through everything and explained every step and how it would work. They have lowered my monthly payments and made my financial life much more secure.

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.