Squaremouth Travel Insurance
Travel insurance is not something that most people think about. Of course, this also means that in many cases, people don't have a basis for comparison or a general idea of the state of pricing and necessary coverage. Fortunately, Squaremouth.com has that covered for you.
No matter what else is offered by the site, the basic features have to be strong in order to justify its use. No matter how good the supplementary information provided, for example, if you can't find the type of insurance that you need, the site fails. Fortunately, Squaremouth.com manages to provide a robust basic service that sets it apart from other providers. At its core, this is a comparison site, making it easy to search and find the type of insurance that is going to cover you in your travels. It has a rapidly updating list of available quotes based on basic questions and presents the options quickly. Getting a quote takes on a few minutes using some simple forms, then you'll be able to compare services from up to 21 providers instantly, including multiple plans to choose from.
The layout is intuitive and easy to use, drawing you along the way and presenting all of the pertinent information either on screen or behind an easily identifiable link. In whatever case, it doesn't take a lot of time to compare your various options. More to the point regarding layout, it doesn't require a lot of clicking around and memorizing to see what plans have what. Everything is available on the screen, significantly improving the buying process. The coverage itself is also top-notch. Compared to similar sites, Squaremouth.com seems to do an excellent job in its negotiations and deals on the back end since the company appears to get the best prices around. This may be because they have a lot of weight to throw around being so popular of a site, but it shows in the bargains that they get for their customers.
While not always the most exciting quality, perhaps one of the best features is that Squaremouth.com has a lot of fantastic information for customers on types of insurance and the various providers. As mentioned above, most people aren't particularly familiar with travel insurance the way they might be with auto insurance, for example, so having a bit of background can make things easier. Obviously, the most important information is about the types of coverage available. The majority of people are familiar with medical or life insurance for trips, but did you know that you can also get insurance to cover trip cancellation or delay? How about missing a connection? Getting a more in depth knowledge of these types of coverage makes it easier for newer buyers to evaluate the options available to them and make smart choices.However, that's only part of what makes this background information so valuable.
Squaremouth.com provides information about the various insurance companies that it works with so that you can have a more informed opinion about which one you're going with. Often, this information merely serves to provide the customer with peace of mind, but in many cases, it can also be used to identify specialties and pick a provider with extensive experience in a particular area. Other than that, there is a lot of generally helpful information on the site. For example, they publish State Department alerts for various areas so that you're in a better position to know if you need particular kinds of insurance. They also have a running tally on the bottom of the main page to see how long it's been since a policy from a particular provider has been purchased, which is not strictly useful in any real world sense but certainly interesting, and it can help you see what providers are popular.
Using Their Clout for Their Users
One of the best things about Squaremouth.com is that the site is user-friendly. It's important to draw this distinction since so many sites are beholden to their partners in one way or another such that having a site that is willing to put the customer first stands out. Perhaps the most obvious and extreme example of this is the Zero Complaint Guarantee. Essentially, Squaremouth.com will help act as a liaison between the customer and the insurance company if there is a dispute of some sort. If it cannot find a reasonable accommodation that meets their standards, Squaremouth will stop working with the provider. While many sites will take responsibility for the transaction, pay for the service, or take any number of different approaches to making the customer happy, this one will go as far as to stop working with a provider if it becomes necessary. This is even more impressive when one considers that once the insurance is sold, whatever happens is technically no longer Squaremouth.com's responsibility, but they will step up and deal with it anyway as the place where insurer and policy holder were introduced.
Impressive Customer Service Options
If the automated search, the supplementary information, and the guarantee were not enough, the customer service options are also excellent. Online chat is useful for a convenient way to get some help finding the right package for you, though there is also a 24 hour 800 number with staff on the other end to help answer questions and address any complaints. Squaremouth.com is clearly trying very hard to make its people available.
Verdict - Very Good
This is easily one of the best sites to shop for and purchase travel insurance. It helps people new to this kind of insurance get the knowledge and background that they need in order make informed decisions and it does a great job of making comparison easy and quick. The deals that they provide are better than most other sites out there and it's obvious that the primary concern is customer support, even after they have already completed any business. If you're looking for travel insurance, you can't do better than Squaremouth.com.