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Travel Guard Insurance Reviews

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  • Pros
  • Excellent BBB rating
  • Good refund policy
  • Ability to add on to existing policy
  • Many plans to choose from
  • You have the ability to customize
  • Cons
  • Some plans aren't available in every state

Travel Guard Insurance

Travel Guard is a very comprehensive service, offering not only typical travel insurance coverages but also several non-insurance, travel related services. Many insurers will connect you to travel services that are somehow affiliated with but few offer non-insurance services themselves.

As for insurance, they offer many different packages for several types of insurance. There are even plans for specific types of trips like wilderness based trips and business trips. If you are traveling with a group you can get specially designed group plans. Also, if you travel a lot throughout the course of a year there is an annual plan available, which is rare. You can also customize your own plan if you don't like any of the ones that are offered.

After you have purchased a policy, if for some reason you would like to get a refund, you have 15 days to get your money back. Conversely, if you decide you need extra coverage you can also add to your plan.

Unfortunately, certain plans are not available to every state in the US due to local rules and regulations.

Advantages

Travel Guard has been an industry mainstay for more than 20 years, and they have travel insurance down to a science. They offer an extensive variety of different plans, ranging from covering a single trip to offering annual plans, as well as travel medical coverage, emergency assistance coverage for your trips, travel accident coverage, medical evacuation insurance, and even identity theft services for your travels. In essence, Travel Guard aims to cover all of your bases, extending beyond basic travel insurance services, and doing so effectively and efficiently.

Disadvantages

Because this company specializes in a wide array of travel insurance coverage services, choosing between the many plans can be difficult, and even overwhelming. Plans vary in coverage, and not all are applicable to US residents due to regulations.

Costs

Obviously due to the large number of options and available plans, costs will vary per plan. Depending on your needs, as most Travel Guard customers have found, their rates are generally fair, practical, and not exorbitant. They offer a great value, offering plans for every budget.

Customer Service

Customers of Travel Guard often stay with this brand for decades, and part of that is the result of excellent customer service and attention to detail. In addition to their exemplar level of options and coverage, their commitment to taking care of their customers is a standout feature. They are available 24 hours a day, 7 days a week, enabling customers anywhere in the world, at any given moment the ability to contact a representative.

Tools/ Apps/ What You Should Know

  • Travel Guard offers many different options for customers, and they are known to offer custom plans for those who want further options/ variety beyond their existing and standard plans.
  • Travel Guard provides several plans that offer coverage for children through age 17 at no additional cost.
  • Travel Guard travel insurance plans are equipped with advanced assistance services, and they are managed directly by Travel Guard, not outside companies.
  • A variety of cancellation reasons are covered with Travel Guard plans.
  • Medical evacuations to your specified choice of hospitals are available with select plans.

Packages and Plans

Platinum. This is ideal for travelers in need of comprehensive coverage and high maximum limits. Includes cancellation coverage for work reasons, and involves no deductible or copayment. Upgrades and optional coverage is available for additional services

Gold. Gold is probably the most popular package and it's generally best for travelers who desire comprehensive coverage and those with children. Cancellation coverage for common work-related reasons is included. Related children under the age of 17, who are traveling with the primary insured person, are covered at no additional cost. Many additional assistance services are included in this plan, and the option to upgrade to include "cancel for any reason," emergency evacuation, car rental coverage, and flight guard options are also available.

Silver. The silver package is great for travelers who are in need of a budget-friendly option for trip cancellation, and parents with young children. Standard travel insurance is included, cancellation coverage, as well as interruption, delays in travel, and baggage loss. Medical coverage, however, is minimal. One child per insured adult is covered without additional charges. A variety of assistance services are covered and several levels of optional coverage are available.

Other packages include:

  • My Travel Guard– Excellent for travelers who want a variety of custom options to fit their needs.
  • Savvy Traveler -Designed for travelers on a strict budget that need coverage for basic risks and cancellation options.
  • Basic - Great for student, families, and anyone in need of budget coverage for all the essentials.
  • Pack 'N Go - For last-minute travelers who are unlikely to cancel on a spontaneous trip, but need coverage on other possible travel risks.
  • Great Outdoors Travel Plan - Best for: Travelers embarking on trips of an outdoor nature that will likely encompass sports and activities like hunting, fishing, and more.
  • Business Traveler - The business traveler who will be traveling throughout the year.

What to Consider

Available for assistance 24/7: a major point to consider because issues, accidents, and complications can arise at any given time. Variety is their specialty; they offer an enormous array of products to insure/ ensure trips, travels, and vacations of all types.Specialty services such as business travel, outdoor-focused, travel medical, medical evacuation, travel accidents, and coverage for rental car collisions; they cover it all.

Traveler-specific plans are available for sports travelers, adventure travelers, and golf travelers. Hurricane Insurance is offered, if you intend on traveling during hurricane season, and/ or if your travel plans have the potential to conflict with the occurrence of a hurricane.Additional coverage options include rental car collision coverage, "Cancel for Any Reason" coverage available within 15 days of trip deposit, "Cancel for work reasons" coverage available within 15 days of trip deposit, and additional coverage for sports equipment baggage.

Verdict - Very Good

If you are in need of travel insurance, Travel Guard represents an excellent option in this market for their tremendous amount of options, customer care, and availability. They will not leave you hanging, and offer countless ways to serve your travel needs. Costs are fair, coverage is superior, and there is a high level of ability to meet the needs of most travelers.

With over 30 years of experience in the industry, it is no wonder why this provider is one of the top options. Their vast number of plans and their flexibility makes them an excellent choice.

Last Updated:

Travel Guard Insurance Consumer Reviews

Average Customer Rating

9 out of 10 rating 9 2 User Reviews

User Rating Distribution

Ratings: 10 - 9 2
Ratings: 8 - 7 0
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 0
9 out of 10 rating 9 Helpful and reassuring staff Nothing

I was told about Travel Guard by a friend who had a really good experience with them. I am so glad that I listened to her and signed up as while we were away my teenage son managed to lose his passport! Whilst I was panicking my husband called Travel Guard who were extremly helpful and understanding and sorted everything out.The prices are also a great compared to other travel insurance polices and I will definately be using travel guard and recommending them to everyone.

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10 out of 10 rating 10 Prompt and reliable No cons

I am so pleased we signed up with travel guard as they have been fantastic. We have to claim three times with them and not once did they kick up a fuss or ask for any ridiculous proof, they just required paperwork and I spoke to them on the phone and the customer service was fantastic. Everyone I spoke to was helpful and put the claims through promptly with the money being reimbursed quickly.

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In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.