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Dish Network Reviews

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  • Pros
  • Over 300 channels
  • Good value pricing
  • Bundle TV, phone, and internet for savings
  • Helpful customer service
  • Reliable DVR service
  • Cons
  • Customer service can take a while to reach
  • Not available in Puerto Rico and parts of Alaska

Dish TV

Dish has a fairly competitive price for the amount of channels that are available to you. Compared to its satellite counterpart DIRECTV, it has fairly better prices with over 300 channels. However, it doesn't offer the same exclusive packages that the competitor does and when you get into Dish's more expensive packages there are less expensive options in cable. However, the value of the more basic packages is tough to beat with prices as low as $29.99 a month.

Dish TV - Installation

Like its primary competitor, beginning your service with Dish Network is a breeze. First of all, Dish Network typically waives all of your initiation fees when you begin service. So if you are in the market for new cable service, that is one less thing you have to worry about. Moreover, there is no additional cost for a technician to come out to your home or apartment to install your service. This is in contrast to many cable service providers who charge for installation and sometimes charge initiation fees as well.

However, one thing to note is that Dish does charge you for equipment. Though this is fairly standard for most cable providers it is important to take note that DIRECTV does not charge for any equipment. And, in some cases, upgrades equipment free of charge. Though, one point in Dish Network's favor is that they do provide custom installation of TVs (such as wall mountings) and home theaters and wireless networks.

Dish Network does charge $5 per month for high-definition service. HD television is essentially the standard these days and DIRECTV has responded by making it free. So while the charge is another point in DIRECTV's favor, Dish does offer a solution which levels the field. If you enroll in Auto Pay with paperless billing, Dish Network will waive the charge for the lifespan of your service. So HD service is, for all intents and purposes, free if you choose to enroll in Auto Pay.

Dish Hopper

The Dish Hopper is essentially a DVR but does much more than that. First, it provides full HD service in every room in which service installed. Secondly, once you have had The Hopper for enough time it begins to predict your viewing habits and records shows it expects you will enjoy.

There are additional things to consider when beginning service with Dish Network. As the name suggests, requires that a satellite dish is installed in order to use your service. So this creates a few scenarios that aren't ideal. The first is that your service will be subject to weather conditions. Dish has 99% signal reliability, so it would take a fairly strong storm to interrupt your service, the possibility is always there. However, when service is interrupted, the issue is normally resolved fairly quickly.

The other issue arising from the dish requirement is that unless you own your home, you may not be allowed to install a dish. Or there may be limited space in which to install your dish. So to be safe, you will want to check with your landlord or management company before beginning service.

Lastly, be aware that Dish Network requires a bit of commitment as the company requires a two-year contract for new installations. So if you're accustomed to switching providers at your leisure, be aware that cancellation typically comes with an often expensive fee.

Dish Plans

Dish do have the edge when it comes to the price of their plans, and affordability will always be an important detail for consumers.

  • Flex Pack: DISH provides consumer with choice and flexibility. Starting at $29.99 per month, Flex Pack offers you 50+ of your favorites channels. Add on channel packs like Kids or Sports when you want, and drop them when you don't. Starting at $10 a pack. This gives consumers the ultimate control of their TV service.
  • America's Top 120 Plus: This plan starts at $54.99 per month and offers more than 190 channels as well.
  • America's Top 200: This plan starts at $64.99 per month and offers more than 240 channels.
  • America's Top 250: This is Dish Network's best offer as it starts at $74.99 per month and offers more than 290 channels.

But that isn't all. Dish Network also offers a two-year price lock package that starts at $54.99 and offers more than 190 channels. In addition, one year of NFL Red Zone service, which serves as Dish Network's best answer to DIRECTV's NFL Sunday Ticket package. In addition, Dish also offers three free months of the premium movie channels (HBO, Cinemax, Starz, Showtime).

Dish Network Bundles

Dish Network has three options for satellite internet at varying speeds which can be bundled with your television service named Good, Better and Best Satellite Internet Service. The Good and Better services each offer 10 GB of data per month. However, the Good service is hard capped at 10 GB whereas the Better service allows you to check email and surf the web once the cap is exceeded. The Best Service is significantly more expensive but offers the fastest speeds possible and highest caps.

Dish TV Customer Service

Customer service is another one of Dish Network's strong suits. The company offers 24-hour customer support over the phone, though, many people complain that wait times tend to be extended before you can speak to a representative. In addition, their website features a live chat that is open from 7 am to 9:45 pm MDT.

Dish Review Recap

Dish Network is another great choice when it comes to satellite TV service. With its huge amount of channels and good prices, the value is hard to beat. However, even though customer service is very helpful, they can sometimes take a while to reach, which is fairly typical of large companies. Also, Dish's unavailability in the far corners of the U.S. removes them as an option for some.

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Dish Network Consumer Reviews

Average Customer Rating

7 out of 10 rating 7 8 User Reviews

User Rating Distribution

Ratings: 10 - 9 3
Ratings: 8 - 7 2
Ratings: 6 - 5 2
Ratings: 4 - 3 0
Ratings: 2 - 1 1
10 out of 10 rating 10 DISH is by FAR the best TV provider Interface takes some getting used to

I signed up for DISH a few months ago, and have been blown away. I always assumed their product was sub-par because most of what I've seen about them has been about their pricing. I got to make my own TV package (why did this take so long to become a thing?!), got their Hopper receiver that is the most awesome DVR ever (and I've had like 10), and locked in my price for two years. Switching to DISH was the best decision I've ever made.

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10 out of 10 rating 10 Nice layout and prices don't go up Hoppers software can break

I love dish! The BEST provider but the software on our hopper got messed up and it does hard resets every day and it sucks but otherwise dish is the best!

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7 out of 10 rating 7 Great service and price point 24month agreement

I love dish. I have bounced around from cable providers Att, Frontier, Directv, there is no value that can compare to dish and the services they offer. I feel though that there needs to be a 1 year contract option as well as there needs to be less wait Time for moving service. I'm a computer programmer so there needs to be more smart device applications like comcast.

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2 out of 10 rating 2 Satellite Not Directv

Michelle D. any company will make you sign a new agreement when you get new equipment because the equipment is always tied to a contract unless you go to an authorized dealer or buy from eBay or something like that. It's not something any company can waive. That is a full price offer though, due to your longevity you may be entitled to free offers, but those would come with contract. It auto populates a contract upon activation of new leased receiver. Only owned don't come with contract.

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8 out of 10 rating 8 Good value Drops channels

I have just signed up to Dish for TV phone and internet and so far I am impressed! I love the variety of channels, although I am disappointed that they have cancelled Fox news, but that wasn't a deal breaker for me. It's great to have everything bundled together and for such a great price each month. Althought when i've had to call customer support it's takes a while to get through to anyone, when you do they are very helpful and friendly and do their best to answer your questions as quickly as possible.

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10 out of 10 rating 10 Reward longtime customers None

Unless something drastic happens, I will always be a faithful customer to Dish. I have never had a problem with their service and as a long time customer we have reiceived many rewards over the years for being a loyal customer.

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6 out of 10 rating 6 Good price plans Take ages to come out to fix any issues

I've had my service with Dish for a year and we have paid our bills on time and never had any problems, until our reciever goes down. A week later and we are still waiting for the engineer to come out!

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5 out of 10 rating 5 Actual TV service is good Bad customer service for longtime customers

Having been a customer of Dish for 4 years, I wanted to add it to my teenagers 2 rooms in the house. So when I called Dish they told me to do this I would have to sign a 24 month contract, I refused to sign a contract and be tied in again, so I asked to speak to a supervisor and was on the phone for an hour, but they are adament they will not do it unless you sign another contract. So I am currently looking to change companies, even though I will have to be tied into a contract, I would rather it be with a company who respects their long term customers.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.