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Broadvoice Reviews

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  • Pros
  • Very competitive pricing on plans, often for less than $20/ monthly
  • Unlimited minutes available on plans, including international
  • Unlimited calling to the US, Canada, and Puerto Rico
  • Flexible and practical VoIP solution for business users
  • A wide range of plans are available for customers' convenience
  • Cons
  • High fee of $99 for early contract termination

Broadvoice Business VoIP

Broadvoice business VoIP offers your company a wide range of services and options with VoIP technology. They have plans that can meet the needs of your company no matter the size. You will have access to a wide range of features that were once only available to larger enterprises. Broadvoice saves you money by being able to tailor your service, whether you are expanding or contracting. Their system is so easy to use it will require little to no IT support.

Features

Broadvoice offers 3 different services: Cloud PBX, SIP Trunking, and Unified Communications. Cloud PBX brings all your communications needs to one place. No need to have separate providers for long distance or fax, everything is provided by Broadvoice. Cloud PBX offers auto-attendant, call recording, unified communications, audio conferencing, traditional and virtual fax and toll-free numbers.

Broadvoice saves you money by eliminating hardware that you need to upkeep or replace. They manage your services so your IT department isn't hassled by needing to monitor the system. Broadvoice is also saves you money by cutting out this pesky long distance minutes. Unlimited local and long distance calling is included in your plan.

Broadvoice gives you the ability to add or subtract lines with a simple call to your account representative. You can even add or subtract users through your Broadvoice Website Portal without calling anyone, making it very user friendly.

Broadvoice has locations on both U.S. coasts providing seamless communication across the U.S. and Canada. Broadvoice can cater to the global needs of your company. Whether you need to connect with employees around the globe or employees working from home, Broadvoice will meet your needs. They also offer mobile apps to keep you connected on the go. Broadvoice offers extensions for international calling. There are 75 countries that you are able to call with the international extension.

Broadvoice offers SIP trunking allowing you to use your existing communication system to access internet and outside phone lines. This will allow you save money on local and long distance calls. You will also receive a dedicated account rep that you can call when you need help.

Unified communications integrates your phone, email, and messaging in one place. You can pick the options that best suit your business with this suite, using some or all. Along with Hosted PBX service you receive Broadvoice Email and Broadvoice Communicator. Broadvoice email includes Outlook integration, fax-to-email, visual voicemail, click to call and call logs. Broadvoice Communicator includes instant messaging, presence management, screen share, transfer documents, phone, video, and web conferencing, and softphone.

Broadvoice Cloud PBX offers many features you would expect from a large organization that are now available to everyone with cloud VoIP. Just some of the features they offer are 3 way calling, unlimited local and long distance, auto attendant, caller id, voicemail to email plus many more.

Benefits

By using Broadband, all of your communication service will come from one provider. You will not need to have different accounts with different companies for different services, everything comes from one place. Hosted PBX on the cloud means you won't have to house a huge system in your office along with maintenance fees to keep it up to date. You get a dedicated account rep so you can be sure any problems with be resolved quickly from someone who knows who you are and understands your business.

Online account management gives you control to pay your bills online. You can adjust settings for your account from access online allowing you control how your services work for you. Whether you need to turn on call forward to your cell phone or you want it off, it will only take one click.

Drawbacks

They have a fairly high termination fee from their two year contract plan. If you are unsure whether you will want to be in that long of a commitment it would probably better to stick with a month by month prepay plan.

Verdict - Good

Broadvoice offers host PBX communication with many great benefits for businesses. They allow you cut your bill by providing all the communication services you need from the cloud. You don't have to worry about maintenance fees or upgrades, as everything is run by Broadvoice from the cloud. Access your account to make change to the service you need. Broadvoice tailors to your business whether you need to add another line or subtract one. They offer a couple plans based on your calling needs whether you make calls domestically or international with affordable plans for each.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.