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PureVPN Reviews

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  • Pros
  • Easy to use website
  • Many protocol types
  • Many servers around the world
  • 24 hour support
  • Live chat available
  • Cons
  • Installation may seem long or complicated

PureVPN VPN Service

Founded in 2006, PureVPN delivers exceptional privacy and freedom when you browse online. It has more servers than any other virtual private network provider and boasts the fastest network, thanks to its self-managed network. Moreover, it works with many operating systems from Windows to Android to make it a great option for your computer, smartphone, laptop or tablet.

Here's a closer look at how PureVPN works, its service offerings, the pros and cons of its service and the tools it provides you with.

How it Works

PureVPN has a good mix of features for both advanced and novice users. It has over 500 servers in 141 countries which gives you the opportunity to stretch your private network in a variety of places.

Like a few other quality services, PureVPN allows you to choose the server and protocol that you would most like to use. The available choices allow you to easily tailor their service to your specific needs. If you are not sure which server you should be using, this service doesn't just assign something at random. It has a feature called Intelligence which picks one for you based on several criteria including your intended use and your location.

PureVPN offers good performance with fast speeds and smooth streaming and uploads. It also offers 24/7 customer support and a live chat option. If you are not sure about the service or if you are unhappy with it there is a seven-day money back guarantee.

Benefits and Plans Offered

Building on the perks listed above, PureVPN offers many benefits with its service to make it an enticing option to try; this is just a sampling of some of the features you receive:

  • You can use up to five devices simultaneously
  • It supports P2P, VoIP and file sharing
  • Unlimited bandwidth, speed and server switches
  • Over 290 channels through its SmartDNS
  • More than 80,000 IPs available to you
  • Wi-Fi security

In addition, PureVPN is similar to other VPN provides in that it offers three different pricing plans. If you want to try out its service to see if it is right for you, the one month plan for $9.95 is a great option, since it doesn't involve a huge commitment and you still have a seven-day money back guarantee.

It also has available a six-month plan and a one-year plan. The one-year plan equates to the best savings for you, as it averages out to just $2.08 per month, making it among the most competitive monthly rates available for VPN providers. PureVPN also has occasional sales available such as when you buy a year worth of service, you receive an additional year free. This represents significant savings, though it's important to note its sales are seasonal.

Signing Up for Service

PureVPN makes it easy for you to buy its service. You can visit its website to select the plan you want. From there, it gives you the ability to purchase add-ons like a dedicated IP and/or web protection with NAT firewall. These add-ons come with a reoccurring monthly charge, so it's important to be mindful of that before moving forward. Lastly, you'll select your payment method. PureVPN is more flexible than most providers in this regard in not only does it accept PayPal, credit cards and bitcoin, you can also use Target, Amazon, eBay and Best Buy gift cards as well.

Benefits of Using PureVPN

PureVPN designed its website for the user experience. Once you visit its website you'll see how easy it is to access product information, select a subscription plan or even activate the live chat features. Its ease of use shows the level of dedication PureVPN has in giving you the ability to easily use its one-click software and tools.

Additionally, PureVPN does offer more products than other providers. Its add-on list features some excellent resources such as a dedicated IP, which provides you with a fixed IP that remains the same every time you login. These tools it provides are added layers of security you can use to experience fast upload times online while also protecting your identity.

Drawbacks to Using PureVPN

Outside of not having phone support available – which is something many VPN providers don't have- there isn't any drawbacks to using PureVPN.

Tools and Resources

PureVPN does offer some great resources through its blog. On its blog, you can access informative articles touching on a wide variety of topics, including online shopping tips to keep your identity safe to tech news. These articles contain practical advice you can use to protect your information online.

Moreover, PureVPN also offers a support center; this is where you have access to setup guides, its FAQ section and more. Its website makes it simple to find the help you need through its search bar, where you can type in your question or topic of concern. From there, the website combs through its knowledge base to provide you with the resources you need quickly. Along with these features, it also has available a news section, so you can stay abreast to all the new developments from PureVPN.

Customer Service

As mentioned previously, PureVPN has its live chat feature available all the time. This is excellent in that you can receive the help you need from a trained professional quickly. In addition, it also has an email feature you can use to send any messages or questions you have. PureVPN states on its website its average response time to emails is a few hours, which is the industry standard.

In addition, PureVPN has social media accounts with YouTube, twitter and Facebook. These platforms are great ways to connect with it, receive new product news and even watch videos highlighting its service features. Its accounts are also another way you can contact PureVPN with any concerns you might have.

Verdict - Great

PureVPN is another quality service with interesting options. Although, sometimes installations can be long or complicated but the easy to use site and comprehensive customer support can help you through it.

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PureVPN Consumer Reviews

Average Customer Rating

9 out of 10 rating 9 3 User Reviews

User Rating Distribution

Ratings: 10 - 9 3
Ratings: 8 - 7 0
Ratings: 6 - 5 0
Ratings: 4 - 3 0
Ratings: 2 - 1 0
9 out of 10 rating 9 Best tech support None

PureVPN have got the best tech support and is very easy and straight forward to use, great for someone with very basic computer skills like me!

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10 out of 10 rating 10 Fast speeds No cons

Fantastic speeds, technical support and at one of the lowest prices. What more can I say!

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9 out of 10 rating 9 Good speeds None

I have only just signed up to PureVPN but this has got to be the best service I have ever received! The speed is amazing and the customer service reps are so friendly and offer the best service around.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.