Pure Talk review in October
4G LTE coverage
US based customer service
No 0% finance plans for new phones
May slow speeds at busy times
Founded by a veteran, Pure Talk have a long-standing reputation for doing reasonably priced plans to suit different cell phone users.
As a Mobile Virtual Network Operator, (MVNO for short), they rent coverage from AT&T, then sell it back to you at a discounted price.
An alternative carrier like Pure Talk could save up to $600 per year, per line. Let's dive in to help you decide if this is the plan provider for you.
Pure Talk prepaid plans & pricing
|* 25% Off for 3 Months|
Pure Talk have six cell phone plans for you to choose from. They all come with no credit check or contract. Plans are prepaid, so you pay in advance for all features, plus every plan comes with unlimited talk and text as standard.
There are plans to suit light or heavy phone users, whether you're on the hunt for 2GB of set-data, or looking to go totally unlimited. Adding more lines to your account will give you a discounted price, making it an ideal family or multi-line provider.
AT&T vs Pure Talk Plan Comparison
Keep your AT&T phone, number & coverage: Save $562 per year
|Carrier||Network Coverage||4G LTE Data||Price||Annual Cost|
|AT&T||AT&T 4G LTE||Unltd*||$75/mo||$900/yr|
|Pure Talk||AT&T 4G LTE||6GB||$30/mo||$338/yr|
|*Don't waste money on unlimited data - Avg. data usage is only 3-5GB||Savings||$45/mo||$562/yr|
Pure Talk benefits
- Keep your existing phone and number - save money by bringing your AT&T compatible, unlocked device with you. Porting an existing number to your new carrier should be seamless.
- Choose a plan to match your data usage - with tiered data plans, there's something to suit those needing a basic plan, to the data-hungry.
- Unlimited talk and text - all plans come with this feature as standard.
- Simple online signup- choose and buy your plan easily online. Forget dealing with commission-hungry salespeople.
- Multi-line discounts - save up to 20% per line when you add more devices to your Pure Talk account.
Pure Talk coverage
Pure Talk is powered by AT&T's national network. For Pure Talk customers, coverage depends on where in the country you are, and how many AT&T customers are using the service at one time. Take a look at the Pure Talk coverage map to see how their network will work for you.
What network does Pure Talk use?
PureTalk runs off AT&T's 4G LTE network, take a look at the table below to see how it is rated in comparison to the other big networks.
Network coverage ratings
Pure Talk data plans
With a range of data plans to choose from there's something for the lowest to the highest data consumer.
While we don't recommend paying a premium for unlimited until you've taken time to check your data usage, Pure Talk's unlimited data plan comes with a hefty 30GB.
Once you run out of data, your service will slow to 128kbps. Practically, this means it'll be painfully slow to carry out basic phone functions, like sending a message, and near impossible to do things like browse the internet.
Pure Talk data speeds
Data speeds can vary with Pure Talk. Some customers report their service can be frustratingly slow. They explain this on their site as 'Congestion-Based Data Management'. That's a fancy way of saying they slow down the service when lots of people are using it at the same time.
Pure Talk features
All iPhones brought to Pure Talk will have mobile hotspot enabled. If you have an Android device you'll need to contact customer support to find out if it can be enabled.
Bring your own phone
Save more by bringing your own unlocked device with you. Use our IMEI checker to see which carriers your phone is compatible with.
Unlimited talk and text
Domestic talk and text come unlimited as standard with PureTalk. For international calling or messaging you'll need to purchase an add-on.
You get 30-days to decide whether the plan is right for you. This does not include your device. There are more terms and conditions around returning a cell phone bought through this carrier.
Pure Talk family plans
|Pure Talk||1 line||2 lines||3 lines||4 lines|
Pure Talk customer service
|CARRIER||TRUSTPILOT USER RATING|
A score of 2.3 beats the big networks, but it's nowhere near the great TrustPilot scores we see awarded to other alternative carriers. Let's look at why that is.
PureTalk's customer support is lacking. Their chat function is full of hitches and hurdles, so you're better off calling them. Even then, issues can take a frustrating amount of time to resolve.
Pure Talk customer service phone number: (877) 820-7873
Read what real customers are saying about this carrier in our Pure Talk user reviews.
Pure Talk cell phone plans comparison
|Mint Mobile||T-Mobile||Unltd||Unltd||4GB||$15** $45 for 3 Months Service|
|Ting||T-Mobile & Verizon||Unltd||Unltd||Unltd||$25** $20 Off for 3 Months|
|US Mobile||Verizon & T-Mobile||Unltd||Unltd||30GB||$30Free Starter Kit with code: MSPUSM|
|Ultra Mobile||T-Mobile||Unltd||Unltd||2GB||$11** Extra 20% Off with code: MSP20|
Pure Talk cell phone deals
This online carrier's cell phone offering has increased over the years. It includes recent Apple iPhone releases, Samsung Galaxy models, and cheaper Nokia devices.
Their two biggest data plans come with a discount on phones bought through their website. Be aware their 30-day risk-free guarantee is not extended to devices and you'll need to double-check terms and conditions with the carrier if you run into any issues.
Compare iPhone deals
|Model||Condition||Memory||Compatibility||Price||Apple iPhone 11||New||64GB||AT&T||$499||Apple iPhone 11 Max||New||64GB||AT&T||$899||Apple iPhone 11 Pro||New||64GB||AT&T||$799||Apple iPhone 12||New||64GB||T-Mobile||$729||Apple iPhone 12 mini||New||64GB||T-Mobile||$629||Apple iPhone 12 Pro||New||128GB||Verizon||$999||Apple iPhone 12 Pro Max||New||128GB||T-Mobile||$999||Apple iPhone 13||New||128GB||T-Mobile||$829||Apple iPhone 13 mini||New||128GB||T-Mobile||$729||Apple iPhone 13 Pro||New||128GB||T-Mobile||$999||Apple iPhone 13 Pro Max||New||128GB||T-Mobile||$1,099||Apple iPhone SE||New||64GB||T-Mobile||$399|
How to switch to Pure Talk
Switching to Pure Talk is super simple. You can do it in three easy steps.
- Choose a plan. The more lines you add, the more you save.
- Prepare to make the switch. Make sure old bills are paid and your GSM device is unlocked.
- Set up your new plan. Keep your current carrier account open until your number has ported over. Once you're sure your new plan is up and running, cancel your old one. If you've opted for a new device, it should come ready to go. If you're bringing your own phone, you'll need to order a PureTalk SIM card, which costs $3 online. Then follow the instructions to get set up.
Bring your own phone to Pure Talk
Pure Talk will simply provide you with a prepaid SIM card. You pop it into your cell phone and follow the provider's instructions. You need an unlocked phone (meaning your carrier has released it for use on another network). You can check that your phone is compatible with Pure Talk before you sign up and the rest is a breeze.
Just make sure you don't cancel your current phone plan until you've ported your phone number over to the new carrier.
Pure Talk FAQs
What is Pure Talk?
Pure Talk is low cost carrier that operates on the national AT&T 4G LTE network. They have a range of prepaid cell phone plans available to suit most cell phone users.
What phones are compatible with Pure Talk?
PureTalk is on the GSM network. If you've got an unlocked phone on the GSM network (AT&T or T-Mobile) you'll be able to bring your own phone to PureTalk. If you've got a CDMA phone you may still be able to bring it across. You can check this on the carrier's website.
How much is Pure Talk?
Pure Talk offers a number of cell phone plans starting at $15 per month. Unlike the large networks that only offer unlimited data plans, you only pay for the data that you actually use.
Recap - Is Pure Talk good?
PureTalk has proudly supported active-duty military and veterans since launching in 2014.
This alternative carrier is ideal if you're looking for a low data limit cell phone plan, or you want to add multiple lines to your account. However, for the data-hungry cell phone user you might be better placed to compare them with other prepaid cell phone plans.