Can I transfer my number when I activate a Mint Mobile eSIM?

Absolutely. You'll be prompted to request a number port during the activation process.

Can I convert my Mint Mobile SIM to eSIM?

Yes. If you'd like to switch your physical SIM card to an eSIM, you can request a replacement SIM in the Mint Mobile app or call the customer care team at (800) 683-7392.

How long does activation take?

For new numbers, your eSIM plan will be live within a few minutes. If you're keeping your current number, it may take a few hours for the transfer to be complete.

How to Activate Mint Mobile eSIM

2 min read

Updated October 20, 2023

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Your Mint Mobile eSIM plan offers instant access to your new cell phone service, making the switching process seamless.

With 4G LTE and 5G wireless coverage on the T-Mobile network, this low-cost carrier helps you save money without compromising coverage quality.

Before you dive into the activation process, let's go through the steps you need to follow:

Mint Mobile eSIM-compatible phones

If you want to bring your own phone to Mint Mobile, make sure you have an eSIM-eligible phone. Most devices manufactured in the last few years include eSIM compatibility. These include iPhone XR and newer, Samsung Galaxy S20 and newer, and Google Pixel 5 and up.

Before activating your Mint Mobile eSIM

Make sure you choose the eSIM delivery option at checkout.
Your phone must be unlocked from its current carrier to be eligible for Mint Mobile service.
If you're transferring your phone number, have your account number and transfer PIN from your previous carrier handy.

Mint Mobile eSIM activation

If you're an existing Mint Mobile customer looking to switch to an eSIM plan, reach out to the customer service team at (800) 683-7392.

New customers, you can activate your eSIM via the Mint Mobile app or on the Mint Mobile website.

Activating Mint Mobile eSIM online

Check your physical SIM slot and remove the SIM card if there is one.
Choose your Mint Mobile plan.
Click Activate Now on the order confirmation page, or wait for your confirmation email to arrive.
Scan the provided QR code.
Follow the prompts.

Activating Mint Mobile eSIM in the app

Remove any physical SIM card from your phone.
Connect your device to a Wi-Fi network.
Download the Mint Mobile app.
Open the app and tap Activate your SIM card.
Activation should start automatically.
If you're getting a new number, your plan could be live in as little as 30 minutes. For number transfers, it might take up to 24 hours.

If your device freezes on the Cellular Plan step, close the window and scan the QR code again.

Mint Mobile eSIM activation issues

Although the process is usually smooth, here are some common issues to watch out for:

Phone compatibility: Ensure your phone is unlocked from its carrier and supports eSIM (embedded SIM).
Up-to-date software: Check your phone's settings to make sure it's running the most recent operating system version.

Mint Mobile eSIM activation FAQs

Recap

Activating your Mint Mobile eSIM plan is a breeze. With just a few simple steps after setting up your Mint Mobile account, you can have your plan up and running in as little as a few minutes.

To be eligible for an eSIM plan, just make sure you have an unlocked, eSIM-compatible device, and then you'll be good to go!

Compare the cheapest eSIM plans available from the best eSIM carriers.