Ultra Mobile Review

Ultra Mobile prepaid cell phone plans review

Cheap Ultra Mobile Cell Phone Plans Starting at $19/mo - Compare Now

Ultra Mobile Cell Phone Plans

Rob Webber

Rob Webber

Overall Rating: 3.5 out of 51 Star2 Star3 Star4 Star5 Star

Pros

  • Competitive pricing
  • International roaming and calling credit with all plans
  • Unlimited data plan option
  • Family plan available

Cons

  • Customer service has iffy reputation

Ultra Mobile, founded in 2011, is a wireless carrier with a couple of twists.

This MVNO (Mobile Virtual Network Operator), offers affordable mobile service on the reliable T-Mobile 4G LTE network. Ultra Mobile is available online and at retailers nationwide.

COMPARE NOW: Ultra Mobile Cell Phone Plans

What sets this mobile provider apart from others? Ultra includes unlimited talk and text to over 75 countries with all of its no-contract plans. It also allows you to choose additional countries on certain plans, giving you the option to add up to 10 phone numbers to include in your service.

You can also add international roaming - a rare feature among these smaller carriers - and you're permitted to use your phone as a mobile hotspot to connect your other devices.

Want to learn more about what this carrier has to offer? Read on for our full Ultra Mobile review.

Ultra Mobile Highlights

  • Coverage provided on the nationwide T-Mobile network
  • Prepaid service - no contract, credit check, or activation fee
  • Bring your own compatible GSM phone or buy one from Ultra Mobile
  • Mobile hotspot use supported
  • Unlimited global texting and unlimited calling to 80+ countries
  • International roaming available at flat rates per minutes/text/MB of data
  • International plan tier comes with uTalk - a feature that gives you up to 1250 bonus minutes to your choice of 39 additional destinations
  • Customer service available by phone, email, and chat from 6am to 6pm every day

Ultra Mobile Prepaid Plans

PlanMins/TextsDataPrice
Ultra Mobile - 1GB DataUnltd/Unltd1GB$19
Ultra Mobile - 3GB DataUnltd/Unltd3GB$22
Ultra Mobile - 2GB DataUnltd/Unltd2GB$23
Ultra Mobile - 6GB DataUnltd/Unltd6GB$28
Ultra Mobile - 5GB DataUnltd/Unltd5GB$29
Ultra Mobile - Unlimited DataUnltd/UnltdUnltd$49

Ultra Mobile prepaid phone plans have extremely competitive pricing if you're looking for unlimited calling to other countries. Their unlimited data plan is a great value as well when compared to buying straight from T-Mobile.

The picture changes a bit if you're not in need of extreme international service and you're not a heavy data user. Ultra Mobile's smaller plans, at 500 MB and 5 GB of high-speed data, are available at extremely affordable prices. However, these rates can't compete with cheap cell phone plans from carriers like Mint Mobile and Tello.

Ultra Mobile Savings

T-Mobile vs Ultra Mobile Price Comparison

Keep your T-Mobile phone, number & coverage: Save $504 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Ultra MobileT-Mobile 4G LTE6GB$28/mo$336/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$42/mo$504/yr

Ultra Mobile Coverage

Ultra Mobile uses the T-Mobile network. When you sign up for cellular service your plan will come with a free Ultra Mobile SIM card designed to operate on T-Mobile's network.

T-Mobile provides pretty extensive coverage across the entire country. The network is strongest in metropolitan areas. Some rural areas struggle with a weak signal, it just depends where you're located.

Ultra Mobile Cell Phone Plans

Ultra Mobile - 3GB Data* Pay $66 for 3 Months
Ultra Mobile
UnlimitedminsUnlimitedtexts
3 GB4G data
Powered by:T-Mobile
Ultra Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service24/7
International CallsYes - Includes 80 countries
Money Back GuaranteeYes - 10 day
Ultra Mobile - 6GB Data* Pay $84 for 3 Months
Ultra Mobile
UnlimitedminsUnlimitedtexts
6 GB4G data
Powered by:T-Mobile
Ultra Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service24/7
International CallsYes - Includes 80 countries
Money Back GuaranteeYes - 10 day
Ultra Mobile
UnlimitedminsUnlimitedtexts
Unlimited4G data
Powered by:T-Mobile
Ultra Mobile SIM Card
NetworkT-Mobile
Data Speed4G LTE
3G NetworkGSM
Mobile HotspotYes
Bring Your PhoneYes
Keep Your NumberYes
ContractNo - prepaid
Credit CheckNo
Customer Service24/7
International CallsYes - Includes 80 countries
Money Back GuaranteeYes - 10 day

Ultra Mobile Phone Deals

Ultra Mobile does not sell devices, so you've got two options:

  1. Bring your own phone. Since this provider operates on a GSM network, you'll have the most luck with compatibility if you've got a T-Mobile or AT&T phone. You may have to change the APN settings (don't worry, it's easy) and you should make sure your device is unlocked.
  2. Buy a new or refurbished phone. You'll save the most money - up to 50% off retail - by shopping for refurbished phones compatible with Ultra Mobile. Compare prices and features on all your favorite Apple and Android devices from reputable sellers.

Compare Smartphone Prices

MSRP:$649$140
Apple iPhone 7

Key Considerations

Here's what you should ask yourself when you're deciding whether Ultra Mobile is the right carrier for you:

Compare Cell Phone Plans

Starting at:$10/mo
TelloSprint

Recap

The bottom line: Ultra Mobile offers big savings over T-Mobile for service on the same network.

Even better, you'll save a bundle if you make a lot of calls to international locations and need a great rate on those calls. It's also a good deal if you're looking for unlimited data.

If you'd like to see what real customers are saying, check out the Ultra Mobile customer reviews!

If you want to save even more, pair your new low-cost plan with a refurbished phone.

COMPARE NOW: Ultra Mobile Cell Phone Plans

Ultra Mobile FAQs

How do I switch to Ultra Mobile?

Switching to Ultra Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Ultra Mobile. You can keep your old number. All you need to do is order a Ultra Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Ultra Mobile have network coverage in my area?

Ultra Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Ultra Mobile?

Yes! It's easy to port your existing phone number to Ultra Mobile during the activation process.

Can I bring my phone to Ultra Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Ultra Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Ultra Mobile?

You can check your devices compatibility on the Ultra Mobile website before you signup.

Is there a contract or credit check with Ultra Mobile?

No. Ultra Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Ultra Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Ultra Mobile plan and only pay for the data you actually use.

Does Ultra Mobile offer family plans?

Ultra Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Ultra Mobile billing work?

Ultra Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Ultra Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Ultra Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Ultra Mobile allow tethering?

Yes, Ultra Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Ultra Mobile website.

Does Ultra Mobile offer international calling?

Yes, Ultra Mobile includes calls to international countries, more information can be found on the Ultra Mobile website before you sign up.

Does Ultra Mobile have a refund policy?

Ultra Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Ultra Mobile website.

Who should switch to Ultra Mobile?

Ultra Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Ultra Mobile Network Specs & Info

Ultra Mobile Network Specs

tr>
Network:T-Mobile
Technology:GSM
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Ultra Mobile Company Info

Founded:2011
Headquarters:1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420
Employees:51-200
Customer Service:(888) 777-0446
Support Email:support@ultramobile.com
Website:https://www.ultramobile.com/
Wikipedia:https://en.wikipedia.org/wiki/Ultra_Mobile
Facebook:https://www.facebook.com/ultramobile
Twitter:https://twitter.com/ultra_mobile

The Best Prices on the Best Networks

All low-cost carriers are powered by the major US networks

3 Great Ways to Save

Compare Cheap Phone PlansSIM CardSwitch & save over $600 per year!Compare PlansCompare Cheap Phone PricesSmartphoneSave over 50% off MSRPCompare PricesSell Your Phone for CashSmartphone with dollar signGet 50% more than store trade-inCompare Prices
Switch & Save $600/yr - Calculate Your Savings
Compare Plans