Ultra Mobile cell phone service review
Pros
Simple account dashboard
Unlimited international talk and text
Nationwide coverage
Cons
Customer service
Founded in 2011, Ultra Mobile is a low-cost carrier powered by the national T-Mobile 4G LTE & 5G network.
They offer a range of plans suitable for any budget. All plans (except their basic talk and text) include unlimited talk and text, unlimited talk to 80+ international countries, and are mobile hotspot capable.
To find out if Ultra Mobile is the right MVNO for you, we've broken it down for you below.
Ultra Mobile plans
- Minutes
- Unlimited
- Texts
- Unlimited
- Data
- Unlimited
- Price
- $49/mo
Ultra Mobile family plans
| Plan | 1 line | 2 lines | 3 lines | 4 lines |
|---|---|---|---|---|
| Ultra Mobile 250MB | $15 | $30$15/line | $45$15/line | $60$15/line |
| Ultra Mobile 2GB | $19 | $38$19/line | $57$19/line | $76$19/line |
| Ultra Mobile Unlimited Data | $49 | $98$49/line | $147$49/line | $196$49/line |
Ultra Mobile benefits
If you fancy a premium wireless service that's inexpensive, Ultra Mobile plans can offer just that.
MVNOs offer the best cell phone plans with a range of affordable options for any budget. Typically, plans start from around $10 a month, depending on what you need from your cell phone plan.
We've listed a range of Ultra's features and benefits to help you decide if Ultra Mobile is the best service for you.
- Quality coverage: Powered by the T-Mobile network, you can expect the same nationwide coverage. To see if T-Mobile's network is the best coverage in your area you can check the Ultra Mobile coverage map.
- Value for money: Ultra Mobile SIM cards offer value and simplicity with their plans. Although you'll find the same features and coverage as a plan direct from T-Mobile, Ultra Mobile could save you money, up to $600 a year.
- No contracts: Delivering convenient options for everyone, these prepaid plans, have no long-term contract. So if you're not happy with your plan there are no restrictions keeping you locked into their contract.
- Phone and plan bundles: If you're interested in upgrading your cell phone, you can find a range of the best Ultra Mobile phones to choose from. Just like a phone and plan bundle from one of the major networks, but with affordable options.
- Bring your own phone: If you don't want to upgrade your phone you can easily bring your own, with Ultra Mobile bring your own phone plans. You'll just need to check your cell phone is fully compatible.
- Easy set up: Being online-based, it's quick to choose and purchase your Ultra Mobile SIM starter kit. Once your SIM card's arrived, it's easy to set up and you'll be up and running with a few simple steps.
- Unlimited talk & text: Most MVNOs provide unlimited talk and text and some Ultra Mobile plans include unlimited nationwide talk.
- 4G LTE coverage: Operating on the T-Mobile network, you'll receive their 4G LTE data speeds.
- 5G high-speed data: If you have a compatible 5G device you can get access to the fast 5G network (where it's available) at no extra cost with Ultra Mobile 5G plans.
- Unlimited plans: Depending on how much data you want, Ultra Mobile unlimited plans offer unlimited everything at half the price of a T-Mobile unlimited plan.
- Multiple lines: Most prepaid carriers offer a discount for additional lines purchased, making Ultra Mobile family plans a great money-saving option when buying more than one line.
- Personal hotspot: A data plan like Ultra Mobile hotspot plans are great when you're traveling or away from home. You can use your mobile hotspot data to tether to your laptop so you can continue working or streaming Netflix without WiFi.
- Customer service: Find out what current Ultra Mobile customers are saying with Ultra Mobile customer reviews.
- Data only: If you're looking for data plans you'll find a range of Ultra Mobile internet plans suitable for use with tablets and other mobile devices.
- Promo codes: You can compare Ultra Mobile deals and promo codes to see what savings are currently available, however, these deals change regularly.
How much does Ultra Mobile cost?
| Plan | Data | Network | Price |
|---|---|---|---|
| Ultra Mobile 250MB | 250MB | T-Mobile | $15 |
| Ultra Mobile 2GB | 2GB | T-Mobile | $19 |
| Ultra Mobile Unlimited Data | Unltd | T-Mobile | $49 |
Ultra Mobile coverage
What network does Ultra Mobile use?
Ultra Mobile is powered by the T-Mobile network. Although coming in a close third behind AT&T and Verizon, T-Mobile offers a strong nationwide coverage.
Does Ultra Mobile have good coverage?
| NETWORK | ROOTMETRICS | OPENSIGNAL | OOKLA |
|---|---|---|---|
| Verizon network | 95 | 9.8 | 74% |
| AT&T network | 93 | 9.5 | 80% |
| T-Mobile network | 87 | 88 | 79% |
Sources: RootMetrics, OpenSignal, and Ookla.
Ultra Mobile features
- Bring your own phone - Don't want to spend money on a new phone? With Ultra Mobile you can bring your own phone. Be sure to check the carrier's website to make sure it's compatible.
- International calling & roaming - Ultra Mobile offers unlimited international calling to 80+ countries with all plans. For international roaming, you'll get credits you can use which you can top up.
- Visual voicemail - Check your voicemail's more easily with visual voicemail. View your voicemails through an inbox and choose which ones to listen to or delete.
Ultra Mobile customer service
| CARRIER | TRUSTPILOT USER RATING |
|---|---|
| Ultra Mobile | 2.6 |
| T-Mobile | 1.4 |
| Verizon | 1.2 |
| AT&T | 1.3 |
Read what customers are saying about this carrier with Ultra Mobile customer reviews.
You can contact their customer support 24/7 via phone or online chat.
Ultra Mobile customer service phone number: (888) 777-0446
Ultra Mobile data speed
T-Mobile has come in a close second to Verizon's 4G LTE coverage. With 4G LTE data speeds 10x faster than 3G, meaning you can still stream videos, surf the web, and enjoy online gaming.
Ultra Mobile hotspot plans
| Plan | Data | Network | Price |
|---|---|---|---|
| Ultra Mobile 250MB Data Only | 250MB | T-Mobile | $15 |
| Ultra Mobile 2GB Data Only | 2GB | T-Mobile | $19 |
| Ultra Mobile Unlimited Data Only | Unltd | T-Mobile | $49 |
| Ultra Mobile Unlimited+ Data Only | Unltd | T-Mobile | $59 |
Ultra Mobile competitors
- Lycamobile vs Ultra Mobile
- Mint Mobile vs Ultra Mobile
- Ultra Mobile vs Lycamobile
- Ultra Mobile vs T-Mobile
Ultra Mobile phones
| Phone | Carrier | Network | Monthly Price | Total Cost | Samsung Galaxy A12 32GB | Ultra Mobile | T-Mobile 5G/4G LTE | $12/mo for 18 mths | $199 | OnePlus Nord N200 64GB | Ultra Mobile | T-Mobile 5G/4G LTE | $13/mo for 24 mths | $309 | Motorola Moto G Power 32GB | Ultra Mobile | T-Mobile 5G/4G LTE | $14/mo for 18 mths | $249 | Motorola Moto G Fast 32GB | Ultra Mobile | T-Mobile 5G/4G LTE | $14/mo for 18 mths | $249 | Motorola Moto G Stylus 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $15/mo for 24 mths | $349 | Samsung Galaxy A03s 64GB | Ultra Mobile | T-Mobile 5G/4G LTE | $16/mo for 12 mths | $189 | Motorola Edge 256GB | Ultra Mobile | T-Mobile 5G/4G LTE | $30/mo for 24 mths | $699 | Samsung Galaxy S21 FE 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $31/mo for 24 mths | $749 | Samsung Galaxy S21 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $34/mo for 24 mths | $799 | Samsung Galaxy S22 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $35/mo for 24 mths | $849 | Samsung Galaxy Z Flip 256GB | Ultra Mobile | T-Mobile 5G/4G LTE | $37/mo for 24 mths | $899 | Samsung Galaxy S22+ 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $46/mo for 24 mths | $1,099 | Samsung Galaxy S22 Ultra 128GB | Ultra Mobile | T-Mobile 5G/4G LTE | $54/mo for 24 mths | $1,299 | NUU Mobile F4L 4GB | Ultra Mobile | T-Mobile 5G/4G LTE | - | $79 | Apple iPhone 12 mini | Ultra Mobile | T-Mobile 5G/4G LTE | - | $479 |
|---|
Ultra Mobile offers a large range of phones, including the latest smartphones. But if you're looking to save money you can bring your own phone.
Bring your own phone to Ultra Mobile
Ultra Mobile will simply provide you with a prepaid SIM card. You pop it into your cell phone and follow the provider's instructions. You need an unlocked phone (meaning your carrier has released it for use on another network). You can check that your phone is compatible with Ultra Mobile before you sign up and the rest is a breeze.
Just make sure you don't cancel your current phone plan until you've ported your phone number over to the new carrier.
It's super easy to bring your own phone:
- Order the Ultra Mobile SIM card online.
- Pop your new SIM into your phone, then follow the activation process.
- If you wish to transfer your phone number, the process may take up to 24 hours.
- Enjoy the same phone service at a fraction of the cost of the big networks.
Verdict - Is Ultra Mobile good?
Ultra Mobile offers some of the lowest prices amongst MVNOs.
They offer unlimited talk and text and international calls with all plans, and a good selection of data options. If you use a lot of data you can get a great value unlimited data plan.
With a simple and hassle-free switch over process, you can keep your number and bring your own phone.
Ultra Mobile FAQs
Is Ultra Mobile part of T-Mobile?
Ultra Mobile is an MVNO using the T-Mobile network. They provide low-cost plans while giving you nationwide coverage.
Does Ultra Mobile have unlimited data?
Yes. Ultra Mobile does have an unlimited data plan, but it's not the cheapest unlimited plan from an MVNO. Why not use our data usage tool to check if you really need unlimited data.
Methodology
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- We've got high standards. We use our industry expertise to find carriers that reach these standards. We all deserve the best value for money, choice, and customer experience.
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- We keep things simple. It's our job to break down what you need to know, so you can make informed choices.
Ultra Mobile info
| Founded | 2011 |
| Headquarters | 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420 |
| Employees | 51-200 |
| Customer service | (888) 777-0446 |
| Support | Visit Support |
| Website | Ultra Mobile's Website |
| Wikipedia | Ultra Mobile's Wikipedia |
| Ultra Mobile's Facebook | |
| Ultra Mobile's Twitter |
