Ultra Mobile review in October
Pros
Simple account dashboard
Unlimited international talk and text
Nationwide coverage
Cons
Customer service
Founded in 2011, Ultra Mobile is a low-cost carrier powered by the national T-Mobile 4G LTE & 5G network.
They offer a range of plans suitable for any budget. All plans (except their basic talk and text) include unlimited talk and text, unlimited talk to 80+ international countries, and are mobile hotspot capable.
To find out if Ultra Mobile is the right MVNO for you, we've broken it down for you below.
Ultra Mobile prepaid plans & pricing
| Plan | Network | Minutes | Texts | Data | Price |
|---|---|---|---|---|---|
| 250MB Data | T-Mobile | Unltd | Unltd | 0.3GB | $8** Extra 20% Off with code: MSP20 |
| 2GB Data | T-Mobile | Unltd | Unltd | 2GB | $11** Extra 20% Off with code: MSP20 |
| 3GB Data | T-Mobile | Unltd | Unltd | 3GB | $16** Extra 20% Off with code: MSP20 |
| 6GB Data | T-Mobile | Unltd | Unltd | 6GB | $22** Extra 20% Off with code: MSP20 |
| 15GB Data | T-Mobile | Unltd | Unltd | 15GB | $24** Extra 20% Off with code: MSP20 |
| Unlimited Data | T-Mobile | Unltd | Unltd | Unltd | $32** Extra 20% Off with code: MSP20 |
Ultra Mobile's prepaid cell phone plans mean no contracts. With no credit checks or early termination fees if you're not happy you can switch at any time.
The best thing about Ultra Mobile is saving money on your monthly plan without sacrificing call quality. Need unlimited data? Ultra Mobile offers an unlimited data plan at half the cost of going direct with the big major networks.
Ultra Mobile benefits
- Big monthly savings: a low-cost carrier can save you over $600 a year on each line.
- Lower prices: the cost of a traditional cell phone plan is $80. A plan with a low-cost carrier costs $10-$45 a month.
- Same quality coverage: operating on the big US networks means you don't have to compromise quality coverage.
- Simple switching process: choose and order online and be up and running in a few days.
- Keep your phone and number: there's no need to spend your hard-earned dollars on a new phone. Bring your own phone and keep your number.
- Customize your plan: low-cost carriers' plans are super flexible. Create a plan that works for you, and with no contract, you can change it at any time.
Ultra Mobile coverage
What network does Ultra Mobile use?
Ultra Mobile is powered by the T-Mobile network. Although coming in a close third behind AT&T and Verizon, T-Mobile offers a strong nationwide coverage.
Network coverage ratings
| NETWORK | ROOTMETRICS | OPENSIGNAL | OOKLA |
|---|---|---|---|
| Verizon network | 95 | 9.8 | 74% |
| AT&T network | 93 | 9.5 | 80% |
| T-Mobile network | 87 | 88 | 79% |
Sources: RootMetrics, OpenSignal, and Ookla.
Ultra Mobile data plans
| Plan | Network | Minutes | Texts | Data | Price |
|---|---|---|---|---|---|
| 2GB Data Only | T-Mobile | 0 | 0 | 2GB | $15** 20% Off with code: MSP20 |
| 3GB Data Only | T-Mobile | 0 | 0 | 3GB | $19** 20% Off with code: MSP20 |
| 6GB Data Only | T-Mobile | 0 | 0 | 6GB | $23** 20% Off with code: MSP20 |
| 15GB Data Only | T-Mobile | 0 | 0 | 15GB | $31** 20% Off with code: MSP20 |
| Unlimited Data Only | T-Mobile | 0 | 0 | Unltd | $39** 20% Off with code: MSP20 |
Ultra Mobile data speeds
T-Mobile has come in a close second to Verizon's 4G LTE coverage. With 4G LTE data speeds 10x faster than 3G, meaning you can still stream videos, surf the web, and enjoy online gaming.
Ultra Mobile features
Bring your own phone
Don't want to spend money on a new phone? With Ultra Mobile you can bring your own phone. Be sure to check the carrier's website to make sure it's compatible.
International calling & roaming
Ultra Mobile offers unlimited international calling to 80+ countries with all plans. For international roaming, you'll get credits you can use which you can top up.
Multi-month plans
You can save even more money by buying your plan in 3,6, or 12 months instead of paying month to month.
Visual voicemail
Check your voicemail's more easily with visual voicemail. View your voicemails through an inbox and choose which ones to listen to or delete.
Ultra Mobile Family plans
| Ultra Mobile | 1 line | 2 lines | 3 lines | 4 lines |
|---|---|---|---|---|
| 250MB Data | $10 | $20$10/line | $30$10/line | $40$10/line |
| 2GB Data | $14 | $28$14/line | $42$14/line | $56$14/line |
| 3GB Data | $20 | $40$20/line | $60$20/line | $80$20/line |
| 6GB Data | $25 | $50$25/line | $75$25/line | $100$25/line |
| 15GB Data | $30 | $60$30/line | $90$30/line | $120$30/line |
Ultra Mobile customer service
| CARRIER | TRUSTPILOT USER RATING |
|---|---|
| Ultra Mobile | 2.9 |
| T-Mobile | 1.5 |
| Verizon | 1.3 |
| AT&T | 1.2 |
Read what customers are saying about this carrier with Ultra Mobile customer reviews.
You can contact their customer support 24/7 via phone or online chat.
Ultra Mobile customer service phone number: (888) 777-0446
How do Ultra Mobile plans compare
| Carrier | Network | Minutes | Texts | Data | Price |
|---|---|---|---|---|---|
| Tello | T-Mobile | Unltd | Unltd | 1GB | $10 |
| Mint Mobile | T-Mobile | Unltd | Unltd | 4GB | $15** $45 for 3 Months Service |
| Ting | T-Mobile & Verizon | Unltd | Unltd | Unltd | $25** $20 Off for 3 Months |
| US Mobile | Verizon & T-Mobile | Unltd | Unltd | 30GB | $30Free Starter Kit with code: MSPUSM |
| Ultra Mobile | T-Mobile | Unltd | Unltd | 2GB | $11** Extra 20% Off with code: MSP20 |
Ultra Mobile cell phone deals
Ultra Mobile offers a large range of phones, including the latest smartphones. But if you're looking to save money you can bring your own phone.
Compare iPhone deals
| Model | Condition | Memory | Compatibility | Price | Apple iPhone 11 | New | 64GB | AT&T | $499 | Apple iPhone 11 Max | New | 64GB | AT&T | $899 | Apple iPhone 11 Pro | New | 64GB | AT&T | $799 | Apple iPhone 12 | New | 64GB | T-Mobile | $729 | Apple iPhone 12 mini | New | 64GB | T-Mobile | $629 | Apple iPhone 12 Pro | New | 128GB | Verizon | $999 | Apple iPhone 12 Pro Max | New | 128GB | T-Mobile | $999 | Apple iPhone 13 | New | 128GB | T-Mobile | $829 | Apple iPhone 13 mini | New | 128GB | T-Mobile | $729 | Apple iPhone 13 Pro | New | 128GB | T-Mobile | $999 | Apple iPhone 13 Pro Max | New | 128GB | T-Mobile | $1,099 | Apple iPhone SE | New | 64GB | T-Mobile | $399 |
|---|
How to switch to Ultra Mobile
It's super easy to bring your own phone:
- Order the Ultra Mobile SIM card online.
- Pop your new SIM into your phone, then follow the activation process.
- If you wish to transfer your phone number, the process may take up to 24 hours.
- Enjoy the same phone service at a fraction of the cost of the big networks.
Bring your own phone to Ultra Mobile
Ultra Mobile will simply provide you with a prepaid SIM card. You pop it into your cell phone and follow the provider's instructions. You need an unlocked phone (meaning your carrier has released it for use on another network). You can check that your phone is compatible with Ultra Mobile before you sign up and the rest is a breeze.
Just make sure you don't cancel your current phone plan until you've ported your phone number over to the new carrier.
Ultra Mobile FAQs
Is Ultra Mobile part of T-Mobile?
Ultra Mobile is an MVNO using the T-Mobile network. They provide low-cost plans while giving you nationwide coverage.
Does Ultra Mobile have unlimited data?
Yes. Ultra Mobile does have an unlimited data plan, but it's not the cheapest unlimited plan from an MVNO. Why not use our data usage tool to check if you really need unlimited data.
How to activate an Ultra Mobile SIM card?
To activate your SIM card, go to the Ultra Mobile website (www.ultramobile.com/activate), and follow the instructions. You'll be given the option to keep your number during the process.
Recap - Is Ultra Mobile good?
Ultra Mobile offers some of the lowest prices amongst MVNOs.
They offer unlimited talk and text and international calls with all plans, and a good selection of data options. If you use a lot of data you can get a great value unlimited data plan.
With a simple and hassle-free switch over process, you can keep your number and bring your own phone.
Ultra Mobile Info
| Founded: | 2011 |
| Headquarters: | 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420 |
| Employees: | 51-200 |
| Customer Service: | (888) 777-0446 |
| Support: | Visit Support |
| Website: | Go to Website |
| Wikipedia: | Go to Wikipedia |
| Facebook: | Go to Facebook |
| Twitter: | Go to Twitter |
Ultra Mobile phone plans