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Boost Mobile review in 2024: Is it any good?

Explore my in-depth review of Boost Mobile, including network coverage, customer experience, plan details, pricing, and comparisons. Is Boost Mobile is the right carrier for you?

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4
MoneySavingPro rating
  • Value for money
  • Coverage
  • Customer experience
  • Transparency
  • Range of choice
See at Boost Mobile
Pros
  • AT&T & T-Mobile 5G & 4G LTE network coverage
  • Multi-line discounts for family plans
  • Mobile hotspot access
  • eSIM compatible
Cons
  • No free international calls
  • International roaming is limited
Our editorial process

MoneySavingPro independently researches the products & services to bring you our recommendations. We may earn money when you click our links - disclosure policy.

At a glance

  • Value for money: Boost Mobile cost-effective plans with reliable network coverage, giving a good value for money.
  • Coverage: Excellent coverage on the T-Mobile and AT&T networks.
  • Customer experience: Boost Mobile delivers excellent service at competitive prices. Customer service feedback is varied, with some negative experiences.
  • Transparency: The price you see is what you pay with Boost Mobile. There are no hidden fees or surprise charges.
  • Range of choice: Not a large variety of plans, especially for lower data usage.

Deep dive: An in-depth Boost Mobile review

Boost Mobile has become popular with customers seeking affordable cell phone plans with assorted data, talk, and text plans. But is Boost Mobile the right choice for you?

This review will dive deep into everything Boost Mobile, including network coverage, data plans, pricing, and customer feedback to help you decide if they're the right low-cost carrier for you.

Whether you're a heavy data user, looking for multiple lines, or in pursuit of extra perks, we're here to uncover every aspect to help you decide if Boost Mobile aligns perfectly with your mobile needs.

Stick with me as I explore the potential of Boost Mobile for your connectivity needs.

What is Boost Mobile?

Boost Mobile is a low-cost carrier offering prepaid cell phone plans that can save you money without compromising quality.

With unlimited data, talk, and text, their plans also include various allowances of hotspot cellular data.

Is Boost Mobile a good value?

Boost Mobile SIM cards offer great value for those looking for affordable plans.

With multi-line plans and unlimited talk and text to Mexico (Todo Mexico), Boost Mobile provides extra perks that make it an attractive choice.


Plans & pricing

What are the best Boost Mobile plans?

Boost Mobile 5GB plan

Image of cell phone with Boost Mobile
  • AT&T & T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
5GB
data
$5/mo*
$15/mo
See at Boost Mobile

*$10 Off 1st Mth

$730 in annual savings

Boost Mobile unlimited data plan

Image of cell phone with Boost Mobile
  • AT&T & T-Mobile coverage
  • Unlimited talk and text
  • Instant eSIM activation
Unlimited
data
$10/mo*
$25/mo
See at Boost Mobile

*$15 Off 1st Mth

$615 in annual savings

How does Boost Mobile compare to AT&T?

AT&T vs Boost Mobile comparison

Keep your AT&T phone, number & coverage: Save $615 per year

Carrier Network Coverage 4G/5G Data Price Annual Cost
AT&T AT&T 4G & 5G Unlimited $75/mo $900/yr
Boost Mobile AT&T 4G & 5G Unlimited $25/mo $285/yr
Savings $50/mo $615/yr

Does Boost Mobile have unlimited data plans?

If your data usage is high, check out the Boost Mobile unlimited data plans available. They offer unlimited services at half the price of big wireless plans on the same network.

You can enjoy wireless service without worrying about data overages or additional charges while saving up to $600 a year on your phone bill.

Does Boost Mobile have data only plans?

Yes, these plans give the flexibility to meet specific mobile data needs.

They are ideal for customers who primarily require data for internet usage, such as tablets or mobile hotspots. Customers can customize their service to suit their data requirements, ensuring cost-effective solutions.

Compare Boost Mobile hotspot plans to see which is right for you.

Does Boost Mobile have family plans?

They have multi-line plans, allowing you to bundle multiple lines together.

You can add up to 4 extra lines as needed, making Boost Mobile family plans a great way to save a few dollars when buying more than one line.

Are there any promotions at Boost Mobile?

They frequently run promotions, including discounted plans, new phone deals, and other incentives.

Keep in mind these offers change frequently. You can check out our Boost Mobile deals, social media, or local stores for the most up-to-date deals.


Compare Boost Mobile vs other carriers

Boost Mobile How do Boost Mobile plans compare?
Boost Mobile logo See at Boost Mobile
*$15 Off 1st Mth
Tello logo See at Tello US Mobile logo Mint Mobile logo See at Mint Mobile
*$45 for 3 Months
AT&T & T-Mobile 4G & 5GT-Mobile 4G & 5GVerizon & T-Mobile 4G & 5GT-Mobile 4G & 5G
Unlimited dataUnlimited dataUnlimited dataUnlimited data
$10/mo*$25/mo$25/mo$15/mo*$29/mo$15/mo*$30/mo
$285/yr$300/yr$306/yr$315/yr
1.3 on Trustpilot
4.6 on Trustpilot
4.7 on Trustpilot
2.9 on Trustpilot

Network coverage

Does Boost Mobile have good coverage?

Boost Mobile plans give you the same quality coverage you're used to. Powered by the T-Mobile or AT&T network, you can expect the same wireless coverage as these networks for half the price.

They have extensive coverage across the United States, particularly in urban and suburban areas.

But before switching, it's worth checking your zip code with the Boost Mobile coverage map to make sure you have availability in your area.

Boost Mobile 5G coverage map

Boost Mobile coverage map

The FCC collects coverage data, which only offers an approximate indication and doesn't account for indoor coverage. The actual speed and performance can vary depending on your location and device. The reception you experience is influenced by local conditions and elements like natural and artificial physical features in your area.

Does Boost Mobile have 5G coverage?

If you have a 5G eligible device, you can access the fast 5G network (where it's available) at no extra cost. Whether streaming HD videos, downloading files, or browsing the internet, faster speeds make everything more efficient.

What are data speeds like on Boost Mobile?

Here are the results from some tests I conducted using the Ookla speed test app.

My average speed was around 150 Mbps on the Boost Mobile network.

Keep in mind that many factors can affect download speeds, such as network congestion.


Customer reviews & ratings

What can you expect from Boost Mobile's customer care team?

Boost Mobile's customer support helps with various questions, including activation, trade-in process, plan add-ons, adding a line, reading your bill, and changing your plan, to name a few.

You can use the website or app to access the chat bubble or call 833-502-6678 to speak to a customer care representative. They are available from 7 a.m. to 11 p.m. ET or on weekends from 7 a.m. to 10 p.m. ET

I didn't see a way to email, but you can also find a Boost Mobile store near you if you prefer in-person assistance.

What is real customer feedback like on Boost Mobile?

There are mixed reviews regarding coverage, activation, billing, and customer service.

Many reviews highlight negative customer service interactions, but my experience with customer service was excellent. Although I initially struggled to find out how to start the eSIM activation, once I did, it was quick and seamless.

Why not discover the unfiltered feedback from real Boost Mobile customer service reviews and decide for yourself?

Boost Mobile customer reviews roundup


Activation

Is SIM activation easy with Boost Mobile?

Being online-based, choosing and purchasing your Boost Mobile SIM starter kit is quick.

Once your SIM card arrives, activate your plan with a few simple steps. It's even faster and easier with eSIM activation available.

Does Boost Mobile support eSIM?

They support eSIM activation for compatible devices. Most smartphones released in the past 5 years have eSIM capabilities. Use our guide to check if your phone supports eSIM.

With eSIM, you can activate your phone instantly without a physical SIM card. But you must call to start the activation process.

Does Boost Mobile have an app?

Yes, BoostOne gives you access to all the information you need in an easy-to-use format.

No more having to trek to find a Boost Mobile store.

Check out your plan details and data usage, make a payment, view your billing cycle, or shop for a new phone.

You can even earn ways to reduce your wireless bill.


Phone selection

Can I bring my own phone to Boost Mobile?

If you don't want to upgrade your phone, you'll be pleased to hear you can easily bring your compatible device with Boost Mobile bring your own phone plans.

You may need to check the website or contact customer support to confirm device compatibility.

One important thing is to make sure your current carrier has unlocked your phone.

Is my phone compatible with Boost Mobile?

To determine if your current device is compatible, you can enter your device's IMEI number to check compatibility.

Do I have to buy a new iPhone or Android with Boost Mobile?

Whether you want to keep your current phone or upgrade to a new iPhone, Boost Mobile has options.

If you're interested in purchasing a new cell phone, you can find a range of the best Boost Mobile phones to choose from.

Offering the same phones as the major networks, Boost Mobile phones offer affordable payment options.


My viewpoint: Is Boost Mobile any good?

Short answer: With plans that start at $15 a month and coverage on AT&T & T-Mobile networks, Boost Mobile should be high on your list for consideration. But one plan or carrier doesn't fit all. I've broken down everything you need to know so you can make the best decision for yourself.

Is Boost Mobile worth it?

From my perspective, Boost Mobile prices and plans are hard to beat.

A user-friendly website and app with detailed information on plans, coverage, device compatibility, and extra data offerings, making it easy for customers to make informed decisions.

The straightforward activation process ensures customers can easily switch to Boost Mobile without any inconvenience.

Additionally, they provide cost-effective solutions with multiple lines, making it suitable for families or individuals with extra phone lines. With unlimited talk, text, and data, family members can stay connected without worrying about data overages or additional charges.

These factors combine to make Boost Mobile worth considering as a service provider.

Would I use Boost Mobile?

Short answer: Yes, I would! I actually signed my daughter up for a Boost Mobile plan, where she has a 5GB plan for $15 per month. Plus, I've had great coverage and customer service experiences so far. But I realize there are mixed reviews according to other resources.


Boost Mobile features


Boost Mobile FAQs


Recap: Is Boost Mobile the best choice for you?

There are plenty of reasons Boost Mobile is one of the top-rated MVNOs, including:

  • Competitive prices
  • Range of data plan and hotspot options
  • Vast network coverage
  • Large selection of compatible devices
  • Hassle-free eSIM activation
  • Lots of extra perks

Not to mention their no-contract policy, transparent pricing, and user-friendly website and app, which have cemented them as leaders in the industry.

That's not to say they are perfect. Actual customer feedback has reported areas for improvement, such as coverage and customer service. Coverage can be spotty in some areas, causing dropped calls and poor connectivity. The quality of customer support has been called on the carpet for not resolving complaints promptly and providing unsatisfactory experiences.

Overall, the good news is Boost Mobile provides excellent value for money and caters to the needs of its users.

Whether Boost Mobile is the right individual choice depends on factors like coverage in your area and your specific requirements.

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How we reviewed Boost Mobile

To select the best carriers and plans, MoneySavingPro's team of experts evaluated over 30 different carriers.

Carriers were rated in five categories, with a star rating from 1-5, with 5 stars being the best. We then calculate the overall star rating using the five categories:

  1. Value for money: We compare carriers based on price, features, benefits, and promotions. It's not just about the lowest price but getting the most bang for your buck.
  2. Coverage: We look at network 5G and 4G LTE coverage across the US. We use coverage maps to determine service availability and data speeds in urban, suburban, and rural locations.
  3. Customer experience: We take into account items such as current user experience, website and app usability, ease of switching, and customer service in terms of availability, channels, and satisfaction ratings.
  4. Transparency: We assess whether carrier pricing is clear and straightforward. We examine the fine print to check for hidden fees, confusing terms or conditions, and misleading offers to ensure upfront, honest prices and advertising.
  5. Range of choice: We evaluate the diversity of plan options to determine if they fit the individual needs of all customers.

Read more about our carrier ratings methodology and our editorial process.

Boost Mobile guides

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