How do I get a new SIM card on Tello?

Tello is an MVNO and is online based, so you can compare plans and purchase your Tello SIM card online.

Which SIM cards work with Tello?

Tello uses a GSM SIM card, offers physical SIM cards, and supports eSIMs.

Does Tello have prepaid SIM cards?

Yes, with Tello plans, there are no contract or credit check required, and all SIM cards are prepaid.

Do Tello SIM cards have an activation fee?

No, Tello does not charge an activation fee.

Can I cancel Tello at any time?

As Tello has no contracts, you can cancel anytime without worrying about early termination fees.

Where to Buy a Tello SIM Card

2 min read

Updated October 20, 2023

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Tello Mobile is an online MVNO, so you can skip the annoying store visits and grab your Tello SIM card with just a few clicks from your cozy couch.

Say goodbye to sales pitches and hello to stress-free browsing. Choose from an array of plans to fit your lifestyle, and have your SIM card kit delivered straight to your doorstep.

Want the perks of an eSIM? It's simple to pick your plan and be up and running in a few minutes.

Operating on the T-Mobile network, don't forget to make sure that you're covered in your neck of the woods by checking Tello coverage in your area.

Can I buy Tello SIM cards at a store?

Tello has no bricks and mortar stores, and their SIM cards are unavailable in retail stores. They are online only.

But the good news is, because of that, they can pass the savings on to you.

Buy a Tello prepaid SIM card online

Tello has an incredible range of SIM card plans online, and you can order your Tello SIM kit to be sent directly to your door.

When you sign up, you'll be sent a 3 in 1 SIM with a mini, micro, and nano SIM so you can pick the right one for your phone.

With an eSIM, this is embedded into your phone, so you'll just need to follow the on-screen prompts to activate your new plan.

How to activate your Tello SIM kit

You can activate your Tello SIM card online with a few simple steps.

Go to the "My SIM" section of your Tello account
Follow the steps and complete the information required
When instructed, pop the new SIM card into your phone
Follow a few more prompts. Then your phone should restart to activate your new plan
If it's still not activated, reboot your phone again after 30 minutes
If you're transferring a number across, once your SIM is activated, you can request your number to be ported over with Tello.

Tello phone compatibility

Worried about whether your current phone will work with a Tello SIM card? To bring your own phone to Tello, the main thing is that your phone's unlocked.

Most carriers lock a cell phone to keep you on their network, but they're required to have an unlocking policy. In fact, Verizon unlocks your phone 60 days after the activation process.

As long as your contracts are paid up to date, and your phone's not been used in fraudulent activity or been reported lost or stolen, your carrier should unlock it with no problem.