Tello Review: Cell phone plans from $10/mo

What to know before signing up for Tello
Tello 1GB plan
Tello 1GB plan
  • Unlimited talk & text
  • T-Mobile 5G & 4G networks
$10/mo
View Plan
Tello 2GB plan
Tello 2GB plan
  • Unlimited talk & text
  • T-Mobile 5G & 4G networks
$14/mo
View Plan
Tello 5GB plan
Tello 5GB plan
  • Unlimited talk & text
  • T-Mobile 5G & 4G networks
$19/mo
View Plan
Tello 10GB plan
Tello 10GB plan
  • Unlimited talk & text
  • T-Mobile 5G & 4G networks
$24/mo
View Plan
Tello phone plans starting at $10/mo - View Plans
By
Rob Webber
Rob Webber

Rob Webber

Founder

About Rob

Rob has 15+ years experience running price comparison & review websites that empower consumers to find the cheapest cell phone services, cell phone deals, home phone, and internet providers available. He has been published in Forbes, US News, Entrepreneur, Huffington Post, Inc.

Rob's Expertise

5G wireless networks, cell phone plans, cell phone deals, MVNOs, internet services, tablets, comparison shopping, money saving, reviewing telecom products & services

- Last updated on June 21st, 2023

MoneySavingPro independently researches the products & services to bring you our recommendations. We may earn money when you click our links - disclosure policy.

5

Pros

  • No contract. No bulk buying.

  • 24/7 friendly customer support

  • 4G LTE/5G nationwide coverage

  • Free Hotspot & Wi-Fi Calling

  • Free international calls to 60+ countries

Cons

  • No roaming

  • Coverage in rural areas

Tello is a Mobile Virtual Network Operator, or MVNO. This alternative carrier is powered by T-Mobile 5G and 4G LTE wireless networks.

Tello has great value plans and a stand-out reputation for customer service.

Read on for a more detailed review that'll help you decide if this carrier is for you.

What is Tello?

Tello is a low-cost carrier offering prepaid cell phone plans that can save you money without compromising quality. Also known as an MVNO (Mobile Virtual Network Operator), they operate on the same major networks

What are the benefits of Tello?

If you fancy a low-cost wireless service that's value for money, Tello phone plans can offer just that.

MVNOs offer the best cell phone plans with a range of budget-friendly options. Typically, plans can start from around $5 a month, depending on what you need from your cell phone plan.

We've listed a range of Tello's features and benefits to help you decide if Tello is the best option for you.

  • Quality coverage: Powered by the T-Mobile network, you can expect the same nationwide coverage. To see if T-Mobile's network is the best coverage in your area, check out the Tello coverage map.

  • Value for money: Tello SIM cards offer value and simplicity with their plans. Although you'll find the same features and coverage as a plan direct from T-Mobile, Tello could save you up to $600 a year.

  • No contracts: As a prepaid carrier, you won't have to sign any long-term contracts. So if you're not happy with your plan there are no restrictions keeping you locked in.

  • Phone and plan bundles: If you're interested in purchasing a new cell phone, you can find a range of the best Tello phones to choose from. Just like a phone and plan bundle from one of the major networks, but with affordable options.

  • Bring your own phone: If you don't want to upgrade your phone, you can easily bring your own, with Tello bring your own phone plans. You'll just need to check your cell phone is fully compatible.

  • Easy set up: Being online-based, choosing and purchasing your Tello SIM starter kit is quick. Once your SIM card's arrived, it's easy to set up, and you'll be up and running with a few simple steps.

  • Unlimited talk & text: Most MVNOs provide free calls with their plans by offering unlimited talk and text.

  • 4G LTE coverage: You'll receive their 4G LTE data speeds operating on the T-Mobile network.

  • 5G high-speed data: If you have a 5G smart mobile device, you can access the fast 5G network (where it's available) at no extra cost with Tello 5G plans.

  • Unlimited plans: Depending on your desired date, Tello unlimited data plans offer unlimited everything at half the price of a T-Mobile unlimited plan.

  • Multiple lines: Most prepaid carriers offer a discount for additional lines purchased, making Tello family plans a great money-saving option when buying more than one line.

  • Promo codes: You can compare Tello deals to see what savings are currently available. However, these deals change regularly.


What are the best Tello plans?

Tello SIM card vertical

Tello 1GB plan

  • T-Mobile 5G & 4G LTE network
  • Unlimited talk and text
  • 1GB data
$10/mo
View Plan

This Tello 1GB plan includes unlimited mins, unlimited texts and 1GB data for only $10 per month. Tello plans offers wireless coverage on the T-Mobile 5G and 4G LTE network. Read Tello review

Tello SIM card vertical

Tello 2GB plan

  • T-Mobile 5G & 4G LTE network
  • Unlimited talk and text
  • 2GB data
$14/mo
View Plan

This Tello 2GB plan includes unlimited mins, unlimited texts and 2GB data for only $14 per month. Tello plans offers wireless coverage on the T-Mobile 5G and 4G LTE network. Read Tello review

Tello SIM card vertical

Tello 5GB plan

  • T-Mobile 5G & 4G LTE network
  • Unlimited talk and text
  • 5GB data
$19/mo
View Plan

This Tello 5GB plan includes unlimited mins, unlimited texts and 5GB data for only $19 per month. Tello plans offers wireless coverage on the T-Mobile 5G and 4G LTE network. Read Tello review

Tello SIM card vertical

Tello 10GB plan

  • T-Mobile 5G & 4G LTE network
  • Unlimited talk and text
  • 10GB data
$24/mo
View Plan

This Tello 10GB plan includes unlimited mins, unlimited texts and 10GB data for only $24 per month. Tello plans offers wireless coverage on the T-Mobile 5G and 4G LTE network. Read Tello review

Tello SIM card vertical

Tello unlimited data plan

  • T-Mobile 5G & 4G LTE network
  • Unlimited talk and text
  • Unlimited data
$29/mo
View Plan

This Tello Unlimited plan includes unlimited mins, unlimited texts and unlimited data for only $29 per month. Tello plans offers wireless coverage on the T-Mobile 5G and 4G LTE network. Read Tello review

What network does Tello use?

Tello offers nationwide coverage, powered by the T-Mobile 4G LTE & 5G network.

Does Tello have good coverage?

NETWORK ROOTMETRICS OPENSIGNAL OOKLA
Verizon network 95 9.8 74%
AT&T network 93 9.5 80%
T-Mobile network 87 88 79%

Sources: RootMetrics, OpenSignal, and Ookla.

Does Tello have 5G?

You can get access to the 5G network at no extra cost with Tello, with a 5G compatible device.


Does Tello have good customer service?

  1. Tello Trustpilot rating: 4.5 stars - Excellent
  2. T-Mobile Trustpilot rating: 1.4 stars - Bad
  3. Verizon Trustpilot rating: 1.2 stars - Bad
  4. AT&T Trustpilot rating: 1.3 stars - Bad

The comparison table below shows Tello user ratings are significantly higher than all of the major carriers.

This carrier is known for its great customer service and has 24/7 support. Check the comparison table below to see user ratings for Tello. As you can see, customers are full of praise and ranked higher than other major carriers.

Tello customer service phone number: (866) 377-0294


How much does Tello cost?

Carrier

Network

Data

Price

Tello SIM card - Horizontal Tello unlimited talk & text plan

T-Mobile 5G/4G Coverage

0GB

$8/mo

Tello SIM card - Horizontal Tello 1GB plan

T-Mobile 5G/4G Coverage

1GB

$10/mo

Tello SIM card - Horizontal Tello 2GB plan

T-Mobile 5G/4G Coverage

2GB

$14/mo

Tello SIM card - Horizontal Tello 5GB plan

T-Mobile 5G/4G Coverage

5GB

$19/mo

Tello SIM card - Horizontal Tello 10GB plan

T-Mobile 5G/4G Coverage

10GB

$24/mo

How does Tello compare?

T-Mobile vs Tello comparison

Keep your T-Mobile phone, number & coverage: Save $492 per year

Carrier

Network Coverage

4G/5G Data

Price

Annual Cost

T-Mobile

T-Mobile 4G & 5G

Unltd*

$70/mo

$840/yr

Tello

T-Mobile 4G & 5G

Unlimited

$29/mo

$348/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GB

Savings

$41/mo

$492/yr

Tello family plans

Plan 1 line 2 lines 3 lines 4 lines
Tello Unlimited Talk & Text $8 $16$8/line $24$8/line $32$8/line
Tello 1GB $10 $20$10/line $30$10/line $40$10/line
Tello 2GB $14 $28$14/line $42$14/line $56$14/line
Tello 5GB $19 $38$19/line $57$19/line $76$19/line
Tello 10GB $24 $48$24/line $72$24/line $96$24/line

What features does Tello offer?

  • International calls - Not all alternative carriers offer international service, but Tello does. The minutes in your plan can be used to call anywhere in the US, Canada, Mexico, China, and Romania. You can get international calls to more countries as an add-on. So you can mix pay-as-you-go international calling with your regular cell phone plan.

  • Tethering - Again, this is a feature, not all carriers are going to offer. With Tello, it comes as standard. No sneaky bill-shaped surprises if you need to use your phone to get another device online when you're out and about. All Tello plans come with hotspot support as standard.

  • Wi-Fi calling - If you're stuck for a signal when you're out and about, you can still make calls and text with a plan from Tello by using Wi-Fi. You'll need to make sure you have this feature activated on your device for it to work.


What phones does Tello offer?

If you're looking for a new device to go with your cheaper plan, you'll find deals on a range of devices through Tello. They have iPhones, Samsung Galaxy, and Motorola cell phones for you to choose from. Compare Tello cell phone deals to ensure you get the very best price.

What phones are compatible with Tello?

Device 32GB64GB128GB4GB
Motorola Moto G Pure $32/mo - - -
Motorola Moto G Power - $35/mo - -
Samsung Galaxy S22 - - $142/mo -
NUU Mobile F4L - - - $79

How to bring your own phone to Tello

Tello will simply provide you with a prepaid SIM card. You pop it into your cell phone and follow the provider's instructions. You need an unlocked phone (your carrier has released it on another network). You can check that your phone is compatible with Tello before you sign up and the rest is a breeze.

Just ensure you don't cancel your current phone plan until you've ported your phone number to the new carrier.

It's never been easier to switch. Let's break it down.

  1. Customize your plan. Choose a plan with Tello that suits your cell phone needs.

  2. Prepare to make the switch. Make sure your old bills are paid up and your phone is unlocked. If you're getting a new device through Tello, transferring data from one to another is simple. Even if you're going from an iPhone to Android, and vice versa.

  3. Set up your new plan. Keep your current carrier account open until your number has ported over. Once you're sure your new plan is up and running, cancel your old account. If you've got a new device with your Tello plan, it should be ready to use when it arrives. It you're bringing your own phone then you'll need to follow the instructions with the new SIM card kit that Tello will send to you in the post.


Tello FAQs

What network does Tello Use?

Tello operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Tello cost?

Tello offers a range of cheap cell phone plans starting at $10 per month.


Verdict - Is Tello worth it?

Tello Mobile is well-rated by their customers and by our Money Savers. Plans are prepaid, making them super flexible. You've got the option to leave or add and take away features each month.

By switching to Tello, you stand to save as much as $600 per year, per line, without sacrificing the features you enjoy right now.

How we reviewed Tello's cell phone service

MoneySavingPro reviewed Tello's cell phone service and ranked them based on various factors.

The most important factor we considered was the price of each plan in comparison to other similar plans available in the market. We also evaluated data limits, network coverage, perks, customer feedback, and overall service quality.

We regularly monitor the market to keep track of new products and plan changes offered by carriers. This list is updated at least once a month or more frequently as necessary.

Tello info

Founded2002
Headquarters4780 Ashford Dunwoody Rd, Suite A 236 Atlanta, GA, 30338 United States
Employees51-200
Customer service(866) 377-0294