Tello Review: Is it Good?

What to know before signing up for Tello

Tello 1GB
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1GB 4G/5G data
$10/mo
Tello 2GB
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2GB 4G/5G data
$14/mo
Tello 5GB
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5GB 4G/5G data
$19/mo
Tello 10GB
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10GB 4G/5G data
$24/mo
Tello phone plans starting at $10/mo - See Deals

What is Tello & is it worth it?

By Rob Webber - Last updated on
5

Pros

  • No contract. No bulk buying.

  • 24/7 friendly customer support

  • 4G LTE/5G nationwide coverage

  • Free Hotspot & Wi-Fi Calling

  • Free international calls to 60+ countries

Cons

  • No roaming

  • Coverage in rural areas

Tello is a Mobile Virtual Network Operator, or MVNO. This alternative carrier is powered by T-Mobile 5G and 4G LTE wireless network.

Tello has great value plans and a stand-out reputation for customer service.

Read on for a more detailed review that'll help you decide if this carrier is for you.

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Tello plans

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Tello SIM Card - Tello 1GB planTello SIM Card - Tello 1GB plan
Minutes
Unlimited
Texts
Unlimited
Data
1GB
Price
$10/mo
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Tello SIM Card - Tello 2GB planTello SIM Card - Tello 2GB plan
Minutes
Unlimited
Texts
Unlimited
Data
2GB
Price
$14/mo
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Tello SIM Card - Tello 5GB planTello SIM Card - Tello 5GB plan
Minutes
Unlimited
Texts
Unlimited
Data
5GB
Price
$19/mo
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Tello SIM Card - Tello 10GB planTello SIM Card - Tello 10GB plan
Minutes
Unlimited
Texts
Unlimited
Data
10GB
Price
$24/mo
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Tello SIM Card - Tello Unlimited planTello SIM Card - Tello Unlimited plan
Minutes
Unlimited
Texts
Unlimited
Data
Unlimited
Price
$29/mo
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Tello family plans

Plan1 line2 lines3 lines4 lines
Tello Unlimited Talk & Text$8$16$8/line$24$8/line$32$8/line
Tello 1GB$10$20$10/line$30$10/line$40$10/line
Tello 2GB$14$28$14/line$42$14/line$56$14/line
Tello 5GB$19$38$19/line$57$19/line$76$19/line
Tello 10GB$24$48$24/line$72$24/line$96$24/line

Tello benefits

If you fancy a low-cost wireless service that's value for money, Tello plans can offer just that.

MVNOs offer the best cell phone plans with a range of budget-friendly options. Typically, plans can start from around $5 a month, depending on what you need from your cell phone plan.

We've listed a range of Tello's features and benefits to help you decide if Tello is the best option for you.

  • Quality coverage: Powered by the T-Mobile network, you can expect the same nationwide coverage. To see if T-Mobile's network is the best coverage in your area you can check the Tello coverage map.
  • Value for money: Tello SIM cards offer value and simplicity with their plans. Although you'll find the same features and coverage as a plan direct from T-Mobile, Tello could save you up to $600 a year.
  • No contracts: As a prepaid carrier, you won't have to sign any long-term contracts. So if you're not happy with your plan there are no restrictions keeping you locked in.
  • Phone and plan bundles: If you're interested in purchasing a new cell phone, you can find a range of the best Tello phones to choose from. Just like a phone and plan bundle from one of the major networks, but with affordable options.
  • Bring your own phone: If you don't want to upgrade your phone you can easily bring your own, with Tello bring your own phone plans. You'll just need to check your cell phone is fully compatible.
  • Easy set up: Being online-based, it's quick to choose and purchase your Tello SIM starter kit. Once your SIM card's arrived, it's easy to set up and you'll be up and running with a few simple steps.
  • Unlimited talk & text: Most MVNOs provide free calls with their plans by offering unlimited talk and text.
  • 4G LTE coverage: Operating on the T-Mobile network, you'll receive their 4G LTE data speeds.
  • 5G high-speed data: If you have a 5G smart mobile device you can get access to the fast 5G network (where it's available) at no extra cost with Tello 5G plans.
  • Unlimited plans: Depending on how much data you want, Tello unlimited plans offer unlimited everything at half the price of a T-Mobile unlimited plan.
  • Multiple lines: Most prepaid carriers offer a discount for additional lines purchased, making Tello family plans a great money-saving option when buying more than one line.
  • Customer service: Find out what current Tello customers are saying with Tello customer reviews.
  • Promo codes: You can compare Tello deals and promo codes to see what savings are currently available, however, these deals change regularly.

How much is Tello?

PlanDataNetworkPrice
Tello Unlimited Talk & Text0GBT-Mobile$8/mo
Tello 1GB1GBT-Mobile$10/mo
Tello 2GB2GBT-Mobile$14/mo
Tello 5GB5GBT-Mobile$19/mo
Tello 10GB10GBT-Mobile$24/mo
Tello Unlimited DataUnltdT-Mobile$29/mo

Tello coverage

What network does Tello use?

Tello offers nationwide coverage, powered by the T-Mobile 4G LTE & 5G network.

Does Tello have good coverage?

NETWORKROOTMETRICSOPENSIGNALOOKLA
Verizon network959.874%
AT&T network939.580%
T-Mobile network878879%

Sources: RootMetrics, OpenSignal, and Ookla.


Tello features

  • International calls - Not all alternative carriers offer international service, but Tello does. The minutes in your plan can be used to call anywhere in the US, Canada, Mexico, China, and Romania. You can get international calls to more countries as an add on. So you can mix pay as you go international calling with your regular cell phone plan.
  • Tethering - Again, this is a feature not all carriers are going to offer. With Tello, it comes as standard. No sneaky bill-shaped surprises if you need to use your phone to get another device online when you're out and about. All Tello plans come with hotspot support as standard.
  • Wi-Fi calling - If you're stuck for signal when you're out and about, you can still make calls and text with a plan from Tello by using Wi-Fi. You'll need to make sure you have this feature activated on your device for it to work.

Tello customer service

CARRIERTRUSTPILOT USER RATING
Tello4.5
T-Mobile1.4
Verizon1.2
AT&T1.3

The comparison table below shows Tello user ratings are significantly higher than all of the major carriers.

This carrier is known for its great customer service and has 24/7 support. Check the comparison table below to see user ratings for Tello. As you can see, customers are full of praise, and they're ranked higher than other major carriers.

Tello customer service phone number: (866) 377-0294


Tello competitors

T-Mobile vs Tello comparison

Keep your T-Mobile phone, number & coverage: Save $612 per year

CarrierNetwork Coverage4G/5G DataPriceAnnual Cost
T-MobileT-Mobile 4G & 5GUnltd*$70/mo$840/yr
TelloT-Mobile 4G & 5G5GB$19/mo$228/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$51/mo$612/yr

Tello phones

If you're looking for a new device to go with your cheaper plan, you'll find deals on a range of devices through Tello. They have iPhones, Google Pixel, Samsung Galaxy, and Motorola cell phones for you to choose from. Compare Tello cell phone deals to ensure you get the very best price.


Bring your own phone to Tello

Tello will simply provide you with a prepaid SIM card. You pop it into your cell phone and follow the provider's instructions. You need an unlocked phone (meaning your carrier has released it for use on another network). You can check that your phone is compatible with Tello before you sign up and the rest is a breeze.

Just make sure you don't cancel your current phone plan until you've ported your phone number over to the new carrier.

It's never been easier to switch. Let's break it down.

  1. Customize your plan. Choose a plan with Tello that suits your cell phone needs.
  2. Prepare to make the switch. Make sure your old bills are paid up and your phone is unlocked. If you're getting a new device through Tello, transferring data from one to another is simple. Even if you're going from an iPhone to Android, and vice versa.
  3. Set up your new plan. Keep your current carrier account open until your number has ported over. Once you're sure your new plan is up and running, cancel your old account. If you've got a new device with your Tello plan, it should be ready to use when it arrives. It you're bringing your own phone then you'll need to follow the instructions with the new SIM card kit that Tello will send to you in the post.

Verdict - Is Tello good?

Tello Mobile is well-rated by their customers, and by our Money Savers. Plans are prepaid, making them super flexible. You've got the option to leave, or add and take away features each month.

By switching to Tello Mobile you stand to save as much as $600 per year, per line without sacrificing the features you enjoy right now.


Tello FAQs

What network does Tello Use?

Tello operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Tello cost?

Tello offers a range of cheap cell phone plans starting at $10 per month.


Methodology

MoneySavingPro is here to bring transparency to telecoms, putting power back in your hands. This guides everything we do.

  • We've got high standards. We use our industry expertise to find carriers that reach these standards. We all deserve the best value for money, choice, and customer experience.
  • We care about accuracy. MoneySavingPro is run by cell phone geeks and money-saving obsessives. Our content team researches everything thoroughly so that information you read here will give you the whole picture. Everything we do is backed up by the data.
  • We keep things simple. It's our job to break down what you need to know, so you can make informed choices.

Tello info

Founded2002
Headquarters4780 Ashford Dunwoody Rd, Suite A 236 Atlanta, GA, 30338 United States
Employees51-200
Customer service(866) 377-0294
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Powered by
4G/5G data
mins
texts
/mo
Same coverage - massive savings!YOU SAVE:
T-Mobile
Magenta - $70/mo
$840/yr
AT&T
Unlimited Extra - $75/mo
$900/yr
Verizon
Play More Unlimited - $80/mo
$960/yr
$0$17.5$35$52.5$70
Monthly cost
Average monthly data usage is only between 3-5GB
Avg. user rating
Benefits