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Are you looking to make the switch to eSIM? Say hello to Tello! With a range of eSIM-compatible plans.

You can choose from any Tello phone plans for your eSIM, and as an embedded SIM, you can switch carriers and get set up on your new plan within a matter of minutes.

Switching to Tello eSIM

Switching to a Tello eSIM plan is a personal choice, and as with everything, there are pros and cons, with certain things to consider.

  1. Compatible device: You can bring your own phone to Tello, but you'll need to make sure your phone supports eSIM. If your current phone doesn't have eSIM capability, you'll need to purchase a new phone to take advantage of eSIMs.
  2. Switching made easy: Switching carriers with eSIM technology is easier and more instant, so it gives you more flexibility.
  3. Easy activation: Activating your eSIM is done remotely, so your new plan is live within a few minutes.
  4. Safety: eSIMs can offer more security as it's embedded in the phone and can't be stolen.

Tello eSIM benefits

There are plenty of benefits to using a Tello eSIM:

  • Try before you buy: Most eSIM-compatible phones allow at least two phone lines at once, meaning you can try a Tello eSIM plan without canceling your current plan. That way, if it's not for you, you can cancel at any time.

  • No physical SIM card: You don't need to wait for your SIM card to arrive, as an eSIM is embedded in your phone.
  • Easy activation: You can activate your Tello eSIM plan remotely, which makes it convenient if you travel regularly or want to switch between carriers.
  • Flexibility: An eSIM makes switching between carriers easier than a physical SIM card.
  • Environmentally friendly: eSIM technology reduces the need for physical SIM cards, which can help reduce plastic waste.

Tello eSIM drawbacks

While eSIMs offer a variety of benefits, there are a few potential disadvantages:

  • Limited device compatibility: As it's still growing, eSIM technology isn't currently supported by all devices. This can limit the number of devices you can use with an eSIM plan.
  • Available carriers: Although most carriers support eSIM technology, a few still don't.

If your phone isn't compatible with eSIM, you can still get a Tello SIM card to access this carrier's affordable plans.

How to activate Tello eSIM

You can switch from a physical SIM card to an eSIM following these steps:

  1. Firstly check your cell phone is compatible with eSIMs.
  2. In your My Tello account, click on "Switch to eSIM" and follow the instructions.

If you're moving to a new plan, you'll need to choose your plan and place the order. Then log in to your Tello account, select the My SIM section, and scan the QR code. Following the steps to activate your new eSIM plan.

Tello eSIM support FAQs


As long as your phone supports eSIM, you can choose from a wide variety of eSIM plans from Tello.

Whether you've got an eSIM-only phone like the iPhone 14 or a dual SIM cell phone, you can set up your Tello eSIM within minutes. But if your phone isn't compatible, you can still get a prepaid SIM card to save hundreds of dollars on your bill.

eSIMs make it easier to switch plans or carriers if your needs change. And with a Tello eSIM, you get access to T-Mobile 5G and 4G LTE wireless coverage. If you need to check coverage in your area, you can pop your ZIP code into our Tello coverage map.

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