Affinity Cellular Customer Reviews

We helped my mom get a phone and a plan just for her customized for optimal savings.

Good company. I would highly recommend them. I love my cell phone.

Been a customer for several years now, and they are always easy to reach, knowledgeable, and solve any problem or question I've had. Great price for a tailored phone package.

Seniors looking for something affordable. Customer service barely speaks English so the launguage barrier cost us from misunderstandings. 6 days no phone or activation having to use an online app on my computer to contact them ...exhausting. I would never recommend this service.

Now my phone does not work. I can't call anyone.

They cannot keep an accurate billing system, they lie to you and are totally incompetents'. Select another service

I am on my 4 phone and doesn't work. I followed the instructions and the phone is not usable. I can not get anyone to talk to. Mesage says they are open Fridays. Not so. It is friday. No one answers

My wife ordered an iPhone 6s. She received a defective phone. We called to have a replacement phone which has been stuck in the USPS system for over 3 weeks and Affinity won’t help in any way. They give us the runaround. Plus they charged us for the replacement phone without telling us.

I had horrible customer service! Was overcharged! I do not recommend anyone to use affinity cellular

Received my phone a week after I ordered it, when I tried to use it I received a message to contact provider for assistance, when Icall I received a recording from Verizon again telling me ro contact provider. I called Verizon and they told me that I had received a prepaid. I then called Affinity, after about 45 minutes trying to get phone plan corrected I told them to cancel my arder and would return the phone. The phone was returned and have not received a refund .