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Affinity Cellular Reviews in 2021

Affinity Cellular customer service ratings

Affinity Cellular
Average Customer Rating14 User Reviews
User Rating Distribution
5 Stars0
4 Stars2
3 Stars0
2 Stars0
1 Star12
Plans starting at:$25/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 14 Affinity Cellular user reviews

Just Horrible!!

Seniors looking for something affordable. Customer service barely speaks English so the launguage barrier cost us from misunderstandings. 6 days no phone or activation having to use an online app on my computer to contact them ...exhausting. I would never recommend this service.

I wanted to change my number since I have moved.

Now my phone does not work. I can't call anyone.

Do Not use there are total dishonest clowns

They cannot keep an accurate billing system, they lie to you and are totally incompetents'. Select another service

I have received 4 phones and none worked properly

I am on my 4 phone and doesn't work. I followed the instructions and the phone is not usable. I can not get anyone to talk to. Mesage says they are open Fridays. Not so. It is friday. No one answers

HORRENDOUS customer service!

My wife ordered an iPhone 6s. She received a defective phone. We called to have a replacement phone which has been stuck in the USPS system for over 3 weeks and Affinity won’t help in any way. They give us the runaround. Plus they charged us for the replacement phone without telling us.

everything!

I had horrible customer service! Was overcharged! I do not recommend anyone to use affinity cellular

customer service is terrible

Received my phone a week after I ordered it, when I tried to use it I received a message to contact provider for assistance, when Icall I received a recording from Verizon again telling me ro contact provider. I called Verizon and they told me that I had received a prepaid. I then called Affinity, after about 45 minutes trying to get phone plan corrected I told them to cancel my arder and would return the phone. The phone was returned and have not received a refund .

zte phone was terrible

got an ZTE flip phone and it sucks!!!

Who keeps customers on hold for 2.5 hours?

Did not receive what I ordered

everything else

billing is nightmare. tech support a joke

Affinity Cellular pros and cons

Pros

  • Unlimited text with all plans

  • Large plan selection

  • Family plan option

  • Optional medical alert services

Cons

  • Only available to AAA members

  • No unlimited data plan

  • No international calling or roaming

  • Some plans cannot be shared among lines

Affinity Cellular cell phone plans

PlanNetworkMinutesTextsDataPrice
1GB DataVerizonUnltdUnltd1GB$25
2GB DataVerizonUnltdUnltd2GB$28
3GB DataVerizonUnltdUnltd3GB$30
5GB DataVerizonUnltdUnltd5GB$35
15GB DataVerizonUnltdUnltd15GB$50

Verizon vs Affinity Cellular Plan Comparison

Keep your Verizon phone, number & coverage: Save $600 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
VerizonVerizon 4G LTEUnltd*$80/mo$960/yr
Affinity CellularVerizon 4G LTE3GB$30/mo$360/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$600/yr

Affinity Cellular Specs

Network:Verizon
Technology:CDMA
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:No
VoLTE:No
WiFi Calling:No
Visual Voicemail:No
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:No

Affinity Cellular FAQs

What is Affinity Cellular?

Affinity Cellular is an MVNO that offers cheap prepaid cell phone plans.

Is Affinity Cellular any good?

If you're looking for cheap cell phone service without compromising coverage, Affinity Cellular will help you cut your phone bill significantly.

What cell towers does Affinity Cellular use?

Affinity Cellular operates on the nationwide Verizon 4G LTE & 5G network.

How much does Affinity Cellular cost?

Affinity Cellular offers a range of cheap cell phone plans starting at $25 per month.

Affinity Cellular Info

Founded:2010
Headquarters:955 Kacena Road, Suite A Hiawatha, IA 52233
Customer Service:(866) 488-8717
Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
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3rdUS MobileVerizon & T-Mobile4.1
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5thTingT-Mobile & Verizon4
6thTwigbyVerizon & Sprint3.8
7thWingAT&T, Verizon & T-Mobile3.5
8thh2o WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thMint MobileT-Mobile3.2