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Gen Mobile Review

Gen Mobile plans, phone deals & coverage

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Gen Mobile phone service in 2021

Rating

3.5/5 Stars

Pros

  • Good plan selection

  • Very affordable pricing

  • Free unlimited domestic and international texting

  • 15-days free texting if late on bill

Cons

  • No plans for heavy data users

  • No international roaming

Gen Mobile is one of many low-cost carriers - also known as Mobile Virtual Network Operators (MVNOs) - that are helping to make cell phone plans more affordable. MVNOs hook onto at least one of the main telecom networks to provide you with a cheaper service without sacrificing coverage.

California-based Gen Mobile operates on the T-Mobile network. Founded in 2018, they offer some nice perks for customers who need international service.

Check out our Gen Mobile review below to find out if this is the right carrier for you.

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Gen Mobile plans & pricing

Plan

Network

Data

Price

Unlimited Talk & Text

T-Mobile

0GB

$9** 25% off for 3 months - Promo: MSP25OFF3MO

300 Mins & 1GB Data

T-Mobile

1GB

$9** 25% off for 3 months - Promo: MSP25OFF3MO

1GB Data

T-Mobile

1GB

$13** 25% off for 3 months - Promo: MSP25OFF3MO

2GB Data

T-Mobile

2GB

$17** 25% off for 3 months - Promo: MSP25OFF3MO

3GB Data

T-Mobile

3GB

$20** 25% off for 3 months - Promo: MSP25OFF3MO

5GB Data

T-Mobile

5GB

$24** 25% off for 3 months - Promo: MSP25OFF3MO

Gen Mobile plans offer a good selection suitable for low data users. They don't offer an unlimited data plan, but unlimited never really means unlimited. On average we use between 3 to 5GB of data per month, so only paying for what you need can save you more on your cell phone plan.

All plans include unlimited global texts, with some offering unlimited minutes to 100+ countries.

Gen Mobile is now running on the T-Mobile network, this means you'll have access to their 4G LTE network and also T-Mobile's 5G network - where available.

With no contracts and a 7-day money-back guarantee if you're not happy you can cancel with no early termination fee.

Savings comparison

AT&T vs Red Pocket Plan Comparison

Keep your AT&T phone, number & coverage: Save $540 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

AT&T

AT&T 4G LTE

Unltd*

$75/mo

$900/yr

Red Pocket

AT&T 4G LTE

10GB

$30/mo

$360/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$540/yr

Gen Mobile benefits

  • No contract: low-cost carriers have no long term tie ins. With no contract or early termination fees if you're not happy you can amend your plan or change carriers at any point.

  • Monthly savings: you can save up to $600 a year choosing a plan with a low-cost carrier.

  • Same traditional coverage: operating on the T-Mobile network means you'll get nationwide 4G LTE coverage at half the price.

  • Bring your own phone: there's no need to upgrade to the latest handset when signing up with an MVNO. You can bring your own phone and keep your current number. Switching over is just a few simple steps.

Gen Mobile coverage

You'll receive T-Mobile's nationwide 4G LTE coverage and where it's available T-Mobile's 5G network.

What network does Gen Mobile use?

Gen Mobile is powered by T-Mobile's 4G LTE and 5G networks.

Network coverage ratings

NETWORK

ROOTMETRICS

OPENSIGNAL

OOKLA

Verizon network

95

9.8

74%

AT&T network

93

9.5

80%

T-Mobile network

87

88

79%

Sources: RootMetrics, OpenSignal, and Ookla.

Gen Mobile data speeds

Gen Mobile users have access to T-Mobile's 4G LTE high-speed data, as well as their 5G network where it's available.

Gen Mobile data plans

Gen Mobile - 300 Mins & 1GB Data* 25% off for 3 months - Promo: MSP25OFF3MO
300minsUnlimitedtexts
1 GB4G data
$9*per month
Powered by: T-Mobile
Gen Mobile - 2GB Data* 25% off for 3 months - Promo: MSP25OFF3MO
UnlimitedminsUnlimitedtexts
2 GB4G data
$17*per month
Powered by: T-Mobile
Gen Mobile - 3GB Data* 25% off for 3 months - Promo: MSP25OFF3MO
UnlimitedminsUnlimitedtexts
3 GB4G data
$20*per month
Powered by: T-Mobile

Gen Mobile features

Mobile hotspot

Most plans are mobile hotspot capable, so you can still connect your wireless device to the internet when there's no Wi-Fi connection.

International calls

International calling is included with certain plans or is available as an add-on at an extra cost.

Visual voicemail

Check your voicemail via an inbox and decide whether to listen or delete your messages.

Multi-month discount

You can save even more money if you bundle your plan for 3 months.

Gen Mobile Family plans

Gen Mobile

1 line

2 lines

3 lines

4 lines

Unlimited Talk & Text

$9

$18$9/line

$27$9/line

$36$9/line

300 Mins & 1GB Data

$9

$18$9/line

$27$9/line

$36$9/line

1GB Data

$13

$26$13/line

$39$13/line

$52$13/line

2GB Data

$17

$34$17/line

$51$17/line

$68$17/line

3GB Data

$20

$40$20/line

$60$20/line

$80$20/line

Gen Mobile phone deals

Gen Mobile offers a limited selection of handsets to buy. And that doesn't include any of the latest smartphones. The good news is it's easy to bring your own phone and you can switch over in a few simple steps.

Compare iPhone prices

Phone

AT&T

Verizon

T-Mobile

Unlocked

iPhone 11

$349

$499

$499

$349

iPhone 11 Pro

$649

$799

$799

$649

iPhone 11 Pro Max

$749

$899

$899

$749

iPhone 12

$579

$729

$729

$579

iPhone 12 mini

$479

$629

$629

$479

iPhone 12 Pro

$749

$899

$899

$749

iPhone 12 Pro Max

$849

$999

$999

$849

iPhone SE

$149

$299

$299

$149

iPhone XR

-

$466

$466

$466


Gen Mobile customer service

CARRIER

TRUSTPILOT USER RATING

Gen Mobile

3.4

T-Mobile

1.5

Verizon

1.3

AT&T

1.2

You can see what other money-savers are saying with Gen Mobile user reviews.

Contact customer support by phone, email, or online chat every day between 8 am to 6 pm pst.

Gen Mobile customer support phone number: (833) 528-1380

How do Gen Mobile plans compare

Carrier

Network

Data

Price

Ting

T-Mobile & Verizon

0GB

$10** $5 extra per GB

Reach Mobile

Verizon

3GB

$15** 50% Off for 3 Months

Pure Talk

AT&T

4GB

$18.75** 25% Off for 3 Months

Ting

T-Mobile & Verizon

5GB

$20** $5 Off for 6 Months

Mint Mobile

T-Mobile

Unltd

$30** $90 for 3 months Service

Switching to Gen Mobile

Bringing your own phone to a low-cost carrier is easy:

1. Order the Gen Mobile SIM card kit online.

2. When it arrives pop in your new SIM and follow the activation process.

3. Enjoy your new plan and monthly savings.

Gen Mobile FAQs

What network does Gen Mobile use?

Gen Mobile is powered by T-Mobile's nationwide 4G LTE and 5G networks.

Is Gen Mobile good?

It depends on your cell phone needs and budget. Gen Mobile provides a good range of plans and is one of the cheaper MVNOs. They don't have any plans with unlimited data, so they're not for the data-hungry.

Can I use my phone with Gen Mobile?

If your current provider is T-Mobile or AT&T then your phone is likely to be compatible. However, if you're not sure you can check Gen Mobile's website to check the compatibility of your phone.

Recap

Gen Mobile packs a powerful punch with its international services. They offer unlimited international texting on all plans and selected plans include unlimited minutes to 100+ countries or you can pay an additional fee for international services as an add-on.

Although there are no unlimited data plans, we don't believe you need unlimited data. On average we use between 3 to 5GB of data a month. You can estimate your average data with our free data usage tool and see if you can save money by only paying for what you need.

Offering some of the lowest prices amongst MVNOs, you can save even more money by bundling your cell phone plan for three months. And with no contract, if your needs change you can amend your plan or cancel and move on.

If you're still not sure if Gen Mobile is right for you, check out our full list of MVNO plans.

Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Gen Mobile Network Specs

Network:T-Mobile
Technology:GSM
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:Yes
Prepaid:Yes
Taxes/fees included:No
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:No
Multi-month Discounts:Yes
International Roaming:No

Gen Mobile Company Info

Founded:2018
Headquarters:2627 Manhattan Beach Blvd., Suite 210, Redondo Beach, California 90278
Employees:Nov-50
Customer Service:(833) 528-1380
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
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