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Gen Mobile

Gen Mobile plans, coverage, phone deals & reviews

Gen MobileCheck coverage in your area

Gen Mobile Plans

Pros

  • Good plan selection
  • Very affordable pricing
  • Free unlimited domestic and international texting
  • 15-days free texting if late on bill

Cons

  • No plans for heavy data users
  • No international roaming

Thinking of switching to a cheaper cell phone carrier?

Gen Mobile is one of many alternative carriers - called Mobile Virtual Network Operators (MVNOs) - that are making wireless service more affordable. MVNOs are smaller carriers that lease space on the big four networks and sell it to you at a cheaper price.

California-based Gen Mobile operates on the nationwide 4G LTE Sprint network. It specializes in no-contract cell phone plans for light data users.

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This new carrier, founded in 2018, also offers some nice perks for customers who need international service.

Read on for all the details you need to decide if Gen Mobile is right for you!

Gen Mobile Highlights

  • Coverage on the nationwide Sprint network
  • Prepaid - no contract, credit check, or activation fee
  • 7-day money-back satisfaction guarantee
  • Bring your eligible Sprint, Boost, or Virgin Mobile phone or buy a Gen Mobile phone
  • Mobile hotspot/tethering supported
  • Unlimited global text included; international plans with unlimited talk to 100+ countries, international calling to other countries available at applicable rates
  • Customer support available by phone or chat every day from 8am - 6pm PST
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Gen Mobile Prepaid Plans

PlanMins/TextsDataPrice
Unlimited Talk & TextUnltd/Unltd0GB$10
300 Mins & 1GB Data300/Unltd1GB$10
1GB DataUnltd/Unltd1GB$15
2GB DataUnltd/Unltd2GB$20
3GB DataUnltd/Unltd3GB$25

Gen Mobile plans range from a super cheap option with just text up to 3 GB of 4G LTE data on the Sprint network. The top three tiers come with unlimited calling and texting across the US plus over 100 other countries.

Like many carriers, Gen Mobile offers add-ons as well - buy more minutes, data, or international credit any time you want. You also get mobile hotspot capability with your data plan.

3 GB of data is the largest plan (you can buy extra if you want), so keep that in mind if you're a data-hungry user. Don't worry, though, we've got you heavy-duty streamers covered with great deals on unlimited data plans from other carriers.

Gen Mobile Savings

Sprint vs Gen Mobile Plan Comparison

Keep your Sprint phone, number & coverage: Save $420 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
SprintSprint 4G LTEUnltd*$60/mo$720/yr
Gen MobileSprint 4G LTE3GB$25/mo$300/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$35/mo$420/yr

Gen Mobile Coverage

Gen Mobile offers Sprint network coverage. Even though Sprint slides into fourth place in overall performance among the big four wireless networks (RootMetrics) it still offers solid coverage across most of the US.

Because Gen Mobile runs on one of the largest wireless networks in the US, you're not sacrificing anything in terms of service quality or coverage by going with this smaller carrier. You get the same dependable network as Sprint customers.

If you're switching over from another Sprint provider then you already know you get great 4G LTE service in your location. If you're new to the Sprint network, just make sure your area is covered on our Gen Mobile coverage map.

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Gen Mobile Cell Phone Plans

300minsUnlimitedtexts
1 GB4G data
$10per month
Powered by:Sprint
UnlimitedminsUnlimitedtexts
2 GB4G data
$20per month
Powered by:Sprint
UnlimitedminsUnlimitedtexts
3 GB4G data
$25per month
Powered by:Sprint

Gen Mobile Phone Deals

You've got two choices with Gen Mobile as far as device options.

Bring Your Own Phone

Have a device you love? There's a good chance you can bring your own phone to your Gen Mobile plan. There are three ways for this option to work:

  1. Bring your Sprint phone. You're all set if you already have a device designed for Sprint. Just pick your plan and follow the carrier's activation instructions.
  2. Buy a new or refurbished compatible phone. We make it easy for you to find the best Sprint phone deals.
  3. Bring a phone from another provider. Sprint is a CDMA network, so you'll have the best luck with compatibility if you already have a CDMA phone.

If you bring a phone from another carrier you will need their BYOP kit, which comes with a Gen Mobile SIM card. You may also need to adjust your APN settings.

Buy a Phone from Gen Mobile

The carrier offers a decent selection of phones for purchase. Choose from affordable options like the LG G3 all the way to premium smartphones like the iPhone 7 and the Samsung Galaxy S8.

Gen Mobile does not offer phone financing, so you will have to pay in full if you choose this route.

Key Considerations

Is Gen Mobile the right wireless carrier for you? Ask yourself a few questions to help you decide:

  • Does Gen Mobile (Sprint) provide good coverage in your area?
  • Are you looking for a carrier with no contracts or overage fees?
  • Are you a light to medium data user?
  • Do you do a lot of international texting and calling?
  • Do you plan to bring your own phone or buy a new (or used) device?

Recap

Gen Mobile packs a powerful punch into its international service, with free calling and texting to 100+ countries on its top three plans. Plus, if you're late on your bill the carrier gives you 15 days of free texting before cutting you off.

While its data buckets are modest, Gen Mobile is a great choice for those who don't go crazy with online gaming and HD video streaming. With its 7-day money-back guarantee you have nothing to lose by giving this cheaper cell phone carrier a go.

Need a phone to bring to your new plan? Check out great prices on refurbished cell phones!

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Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Gen Mobile FAQs

How do I switch to Gen Mobile?

Switching to Gen Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Gen Mobile. You can keep your old number. All you need to do is order a Gen Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Gen Mobile have network coverage in my area?

Gen Mobile is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to Gen Mobile?

Yes! It's easy to port your existing phone number to Gen Mobile during the activation process.

Can I bring my phone to Gen Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Gen Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Gen Mobile?

You can check your devices compatibility on the Gen Mobile website before you signup.

Is there a contract or credit check with Gen Mobile?

No. Gen Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Gen Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Gen Mobile plan and only pay for the data you actually use.

Does Gen Mobile offer family plans?

Gen Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Gen Mobile billing work?

Gen Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Gen Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Gen Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Gen Mobile allow tethering?

Yes, Gen Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Gen Mobile website.

Does Gen Mobile offer international calling?

Yes, Gen Mobile includes calls to international countries, more information can be found on the Gen Mobile website before you sign up.

Does Gen Mobile have a refund policy?

Gen Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Gen Mobile website.

Who should switch to Gen Mobile?

Gen Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Gen Mobile Network Specs

Network:Sprint
Technology:CDMA
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Gen Mobile Company Info

Founded:2018
Headquarters:2627 Manhattan Beach Blvd., Suite 210, Redondo Beach, California 90278
Employees:11-50
Customer Service:(833) 528-1380
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter

Gen Mobile User Reviews

Gen Mobile
Average Customer Rating6 User Reviews
User Rating Distribution
5 Stars4
4 Stars1
3 Stars1
2 Stars0
1 Star0
0 Stars0
RecommendedCustomer service is amazing.Corporate response time.

Have talked to all the reps and they are awesome, except for Bryan, he sucks.

I was waiting for a resolution from corporate, and they took more than 72 hours to reply.

RecommendedCustomer service teamCorporate team

I spoke with Hugo, he was awesome, same as Bianca and Haylin, Bryan sucks.

RecommendedI've enjoyed the experience and like the prices.Need more phones.

Purchased the LG large size smartphone for my mom along with the month to month unlimited calling plan. Basically cost me $79 for phone and first month. I called in to activate. Only small hiccup was I was on the call for about 1/2 hour sorting it out but to be fair their customer service guy was very patient with me. If you want something cheap but good these guys are perfect for you.

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