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Ting Reviews

Ting user ratings in 2020

Average Customer Rating35 User Reviews
User Rating Distribution
5 Stars20
4 Stars5
3 Stars3
2 Stars3
1 Star4
0 Stars0
Plans starting at:$10/mo
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Ting User Reviews

RecommendedPrice, customer service, valueNone

Great customer service and amazing value. Ting is also less than half the price!

RecommendedInexpensivePricey for heavy data users

Give Ting a try, you might like it. It's good for those that don't use their phones much. It runs on T-Mobile and is reasonably low-cost so long as you aren't a heavy user.

Not RecommendedNoneNo service

Ting is pretty crappy. Get no service no matter what SIM I was sent.


Great value for the price. Happy that I can pay for what I use for so much less.

Not RecommendedNoneConnecitivity, app, customer service

They're not terrible but they're pretty bad for a service. Connectivity is sporadically good at best and there is some latency with sending and receiving text messages. Overall pricing structure could be a tad more flexible. App is pretty garbage. Getting a hold of any customer representative will take awhile.

RecommendedGreat savingsNone

I'm saving hundreds of dollars by using Ting! So happy we switched!

RecommendedInexpensive if you don't use muchNone

Ting is really inexpensive as long as you don't use much. Customer service is also amazing - helpful, polite, and available 24/7.

RecommendedPricesAccount setup

Account setup could have been easier. But prices are good.


Glad that Ting uses the same networks as the major providers and you save so much money!

RecommendedGreat for kidsNone

Ting is a great option for kids who are getting their first cell phone. I purchased a prepaid plan at the recommendation of a family member and so far I love it. It costs so little which is a relief since another line on Verizon plan would make the budget a lot tighter. Both my husband and I are considering swapping over too.


I love paying for only what I use. Please don't give major carriers any more of your hard-earned money and swap to Ting!

RecommendedGreat for low data usersNo heavy data options

Been with Ting for almost a year now and I've been enjoying the experience. Unfortunately, it's no longer good for us as we have been become heavy data users. But it will work for you if you don't use a lot of minutes or data.

RecommendedEase of use, deliveryNone

Easy to activate your phone. Delivery was very quick. Very happy with the service so far.

RecommendedEasy processNone

The entire process was quick and easy. Easy to follow instructions. There have been no issues so far.

RecommendedValueConnection issues sometimes

I neither like it nor dislike it. It gets the job done for the price you pay.


Great price for the service


This is a good value for the money.

RecommendedCoverage and valueNone

It's a good value and provides great coverage. Good for those who don't use much data. Customer care is also super helpful.

RecommendedReasonable ratesActivation takes a little time

Ting takes a little bit of time but is otherwise a seamless process. Offers reasonable prices if you use a little minutes, texts, and data.

RecommendedCustomer serviceNone

Good customer service experience. No complaints from me.

RecommendedFast shipping, great reliabilityNone

My Ting sim card came in early! Works fine for me so far!

RecommendedCustomer serviceNone

I needed a second phone for work-from-home purposes so I decided to give Ting a try. Ting is very affordable and it only took a day for my new phone to arrive! Better yet is there customer service. They've been nothing but patient and helpful.

Not RecommendedNoneSlow downloads, spotty

Ting is such a complete joke. It is the least functional carrier I've ever been with. Did I mention slow and spotty? I'm only able to get 1 Mbps download speeds nevermind getting actual coverage in a lot of places. What a bunch of clowns.

RecommendedCustomer serviceNone

This is some of the best customer service I've ever had the pleasure of dealing with. I never had many issues with Ting but whenever I do they quickly pick up the phone and stay on the line with me until the issue is resolved.

Not RecommendedNoneCustomer service

Ting deactivated all of my phones late last year but I kept being billed for three months after. Though the issue has since been resolved, it's a very scummy practice.

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Ting FAQs

How do I switch to Ting?

Switching to Ting is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Ting. You can keep your old number. All you need to do is order a Ting SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Ting have network coverage in my area?

Ting is powered by T-Mobile & Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile & Sprint directly.

Can I keep my phone number when I switch to Ting?

Yes! It's easy to port your existing phone number to Ting during the activation process.

Can I bring my phone to Ting?

Yes! Most unlocked smartphones that have a SIM card slot will work with Ting. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Ting?

You can check your devices compatibility on the Ting website before you signup.

Is there a contract or credit check with Ting?

No. Ting works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Ting offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Ting plan and only pay for the data you actually use.

Does Ting offer family plans?

Ting plans are already extremely low-cost, so they do not offer further discounts for families.

How does Ting billing work?

Ting plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Ting allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Ting plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Ting allow tethering?

Yes, Ting allows tethering but it may depend on the plan you select, so you will need to check on the Ting website.

Does Ting offer international calling?

Yes, Ting includes calls to international countries, more information can be found on the Ting website before you sign up.

Does Ting have a refund policy?

Ting offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Ting website.

Who should switch to Ting?

Ting are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Ting Network Specs

Network:T-Mobile & Sprint
Technology:CDMA & GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Ting Company Info

Headquarters:800D Louisville Street Starkville, MS 39759
Customer Service:(855) 846-4389
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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