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Ting Mobile Reviews & Ratings

Ting Mobile customer ratings in 2021

Average Customer Rating37 User Reviews
User Rating Distribution
5 Stars20
4 Stars5
3 Stars3
2 Stars3
1 Star6
Plans starting at:$10/mo*
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Read 37 Ting Mobile user reviews

The set up is horrible, took me 2 hour

Set up this, was nightmare 1 hour, and no connection, needed to wait for next day to get a call out, second the price structure is confusing I pay $6.00 first then they will send a new SIM card for the plans, you get $30.00 free, but next day the price is $12.00 so now is double, 1 txt message and 7 calls later, I have no idea, what’s going on no real point of reference, just pay this price, now I was thinking I had a plan $25.00 for 5 GB, NOPE I called service they told me you need to wait for new SIM card, so let me understand, what a hell is the first one, they guy says for Activation, wait a minute an other SIM, well I can go forward........ in short I canceled right away is to complicate, I done other companies, and mostly why in my area with moving, I had no connection, but this complicate it was not, for me is this the way put SIM card, Call Number, Activate, go Online buy Plan, that’s it. No I don’t recommend.

Bogus charges.

Every month Ting charged us $10 for data usage although we never downloaded data, ever. We use our landline almost exclusively, our cell phones are used for very short messages between the two of us, maybe 10 min. a month between the two of us. We were charged for 122 min last billing cycle. Sometimes, once or maybe twice a month I might make a phone call while sitting in the room where my phone is connected to my wifi (according to the phone symbol) Ting claimed data charge was because somehow, with perfect timing, wifi was interrupted and the call was switched to Ting service which cost us $10! Balony! Look further for a cell service provider. Ting stinks.

Price, customer service, value

Great customer service and amazing value. Ting is also less than half the price!


Give Ting a try, you might like it. It's good for those that don't use their phones much. It runs on T-Mobile and is reasonably low-cost so long as you aren't a heavy user.

No service

Ting is pretty crappy. Get no service no matter what SIM I was sent.


Great value for the price. Happy that I can pay for what I use for so much less.

Connecitivity, app, customer service

They're not terrible but they're pretty bad for a service. Connectivity is sporadically good at best and there is some latency with sending and receiving text messages. Overall pricing structure could be a tad more flexible. App is pretty garbage. Getting a hold of any customer representative will take awhile.

Great savings

I'm saving hundreds of dollars by using Ting! So happy we switched!

Inexpensive if you don't use much

Ting is really inexpensive as long as you don't use much. Customer service is also amazing - helpful, polite, and available 24/7.


Account setup could have been easier. But prices are good.


Glad that Ting uses the same networks as the major providers and you save so much money!

Great for kids

Ting is a great option for kids who are getting their first cell phone. I purchased a prepaid plan at the recommendation of a family member and so far I love it. It costs so little which is a relief since another line on Verizon plan would make the budget a lot tighter. Both my husband and I are considering swapping over too.


I love paying for only what I use. Please don't give major carriers any more of your hard-earned money and swap to Ting!

Great for low data users

Been with Ting for almost a year now and I've been enjoying the experience. Unfortunately, it's no longer good for us as we have been become heavy data users. But it will work for you if you don't use a lot of minutes or data.

Ease of use, delivery

Easy to activate your phone. Delivery was very quick. Very happy with the service so far.

Easy process

The entire process was quick and easy. Easy to follow instructions. There have been no issues so far.


I neither like it nor dislike it. It gets the job done for the price you pay.


Great price for the service


This is a good value for the money.

Coverage and value

It's a good value and provides great coverage. Good for those who don't use much data. Customer care is also super helpful.

Reasonable rates

Ting takes a little bit of time but is otherwise a seamless process. Offers reasonable prices if you use a little minutes, texts, and data.

Customer service

Good customer service experience. No complaints from me.

Fast shipping, great reliability

My Ting sim card came in early! Works fine for me so far!

Customer service

I needed a second phone for work-from-home purposes so I decided to give Ting a try. Ting is very affordable and it only took a day for my new phone to arrive! Better yet is there customer service. They've been nothing but patient and helpful.

Slow downloads, spotty

Ting is such a complete joke. It is the least functional carrier I've ever been with. Did I mention slow and spotty? I'm only able to get 1 Mbps download speeds nevermind getting actual coverage in a lot of places. What a bunch of clowns.

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Ting Network Specs

Network:T-Mobile & Verizon
Technology:CDMA & GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Credit Check:No
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:No
Multi-month Discounts:No
International Roaming:Yes

Ting Company Info

Headquarters:800D Louisville Street Starkville, MS 39759
Customer Service:(855) 846-4389
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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