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Ting Reviews

Ting user reviews & ratings

Ting User Reviews

RecommendedFast shipping, great reliabilityNone

My Ting sim card came in early! Works fine for me so far!

RecommendedCustomer serviceNone

I needed a second phone for work-from-home purposes so I decided to give Ting a try. Ting is very affordable and it only took a day for my new phone to arrive! Better yet is there customer service. They've been nothing but patient and helpful.

Not RecommendedNoneSlow downloads, spotty

Ting is such a complete joke. It is the least functional carrier I've ever been with. Did I mention slow and spotty? I'm only able to get 1 Mbps download speeds nevermind getting actual coverage in a lot of places. What a bunch of clowns.

RecommendedCustomer serviceNone

This is some of the best customer service I've ever had the pleasure of dealing with. I never had many issues with Ting but whenever I do they quickly pick up the phone and stay on the line with me until the issue is resolved.

Not RecommendedNoneCustomer service

Ting deactivated all of my phones late last year but I kept being billed for three months after. Though the issue has since been resolved, it's a very scummy practice.

Not RecommendedCustomer service, bad connectionNone

Such a garbage company......don't use Ting.

RecommendedNoneHas 2nd priority

I've had this service for well over 5 years... I mean, the prices are unmatched for the value you get especially if you're a low data user. Customer service is above par. I've used a variety of carriers like sprint, verizon, metro and they all suck. Ting doesn't. The only thing that sucks about ting is the fact that ting has second priority when it comes to prime time usage.

RecommendedCoverageLatency, slow customer support

Ting isn't terrible but it doesn't mean they're good. Connectivity has been decent at best with major latency affecting the sending and receving of text messages. Not only that but customer support is slow and the app to monitor your spending is full of issues.I'm looking for better alternatives to the major carriers.

RecommendedCustomer serviceNone

I'm an old lady so I can say with confidence that Ting's customer service has been some of the most professional and kind services in my 64 years. They know how to treat a customer right. Thank you Ting.

Not RecommendedNoneMissed calls and texts

Ting is great if you want missed calls and texts. If you want a decent service and don't want to miss out on plans you should stick with another carrier.

RecommendedAffrodable ServiceNot Recommended for Data Hogs

Ting is a cheap alternative, but it's not good for teenagers.

RecommendedGreat ValueNone

Ting has been my family's provider for a few months now, and it's a great one too. Personally, I use just 100 minutes of talk time, over 3000 texts per month, and 1GB of data, so the 4800 package is perfect for me. The same goes for my husband and son. Calls have never dropped too. Each month, we're only paying $48 per month - way better than what we used to pay. If you're not a family who uses unlimited talk, text, and data, then you should check out Ting!

RecommendedFantastic Customer ServiceNone

Used Ting for 2 years. Overall, I can say that Ting has handsdown the best customer service. We're also saving 1000s of dollars each year. You get what you pay for with Ting, and that's cause you're not paying for tricky advertising or stores.

RecommendedGreat ValueNo Wifi Calling

Ting is great, but keep in mind that they GSM or CDMA, not both simultaneously. I docked it because it does not support wifi calling, so you'll need to rely on cell service for calling.

Not RecommendedNoneExpensive Depending on Use

Ever since I've moved to Ting, I've found that I've been paying MORE for such limited service. Don't use unless you rarely use your phone!

Ting FAQs

How do I switch to Ting?

Switching to Ting is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Ting. You can keep your old number. All you need to do is order a Ting SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Ting have network coverage in my area?

Ting is powered by T-Mobile & Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile & Sprint directly.

Can I keep my phone number when I switch to Ting?

Yes! It's easy to port your existing phone number to Ting during the activation process.

Can I bring my phone to Ting?

Yes! Most unlocked smartphones that have a SIM card slot will work with Ting. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Ting?

You can check your devices compatibility on the Ting website before you signup.

Is there a contract or credit check with Ting?

No. Ting works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Ting offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Ting plan and only pay for the data you actually use.

Does Ting offer family plans?

Ting plans are already extremely low-cost, so they do not offer further discounts for families.

How does Ting billing work?

Ting plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Ting allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Ting plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Ting allow tethering?

Yes, Ting allows tethering but it may depend on the plan you select, so you will need to check on the Ting website.

Does Ting offer international calling?

Yes, Ting includes calls to international countries, more information can be found on the Ting website before you sign up.

Does Ting have a refund policy?

Ting offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Ting website.

Who should switch to Ting?

Ting are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Ting Network Specs

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Network:T-Mobile & Sprint
Technology:CDMA & GSM
3G Bands:1700/2100MHz
4G LTE Bands:1700/2100MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Ting Company Info

Founded:2012
Headquarters:800D Louisville Street Starkville, MS 39759
Employees:51-200
Customer Service:(855) 846-4389
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best NetworksAll low-cost carriers are powered by the major US networks
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